8/10 Good
Mariela
Travelled with family and small children
4 Nov,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In October 2024, we had the pleasure of staying at Ixchel Beach Hotel for three nights, and we thoroughly enjoyed our time there. Our check-in process was seamless, greeted with refreshing drinks and warm smiles, which set a positive tone for our stay.
Initially, we were a bit disappointed with our room's partial pool and ocean view from the second floor, as much of it was obstructed by the ceiling of a nearby building. However, as the days passed, we grew to appreciate our stay, and the view became less of a concern. The spacious balcony was a wonderful feature that we loved.
Upon entering our one-bedroom suite, we were delighted to find it immaculate and equipped with nearly everything we needed. While the furniture was somewhat dated, it was in good condition and clearly chosen with care. The true king-sized bed was incredibly comfortable, and we appreciated the double sinks in the bathroom, which made getting ready easier.
I did need to request an extra bed for our young child, as the suite only had the king bed, but the hotel promptly accommodated us. The safe was also a generous size, perfect for storing our valuables. Overall, the suite offered plenty of space for the three of us, making it a comfortable home base during our stay.
The hotel’s location was fantastic, within walking distance of wonderful restaurants like Oceans on Ave Miguel Hidalgo, where we enjoyed excellent food and service—especially from Alejandro. We also discovered great shops and beach clubs
Mariela
Stayed 3 nights in Oct 2024