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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with Access to hot tub

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

Aerial view
Premium bedding, pillow-top beds, free minibar, in-room safe
Exterior
Exterior
Living room
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
The price is S$706
includes taxes & fees
10 Dec - 11 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View Junior Suite Double

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Swim Up Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Swim Up Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 79 sq m
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 61 sq m
  • Sleeps 2

View all photos for Ocean View Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Premium bedding, pillow-top beds, free minibar, in-room safe

Ocean Front Luxury Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 71 sq m
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Fridge
Free minibar items
LED TV
Hypo-allergenic bedding
  • 124 sq m
  • Ocean view
  • Sleeps 2

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About the area

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 15 min walk - 1.3 km
  • Cancun Interactive Aquarium - 17 min walk - 1.5 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 2 min drive - 2.1 km
  • Tortuga Beach - 6 min drive - 5.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Snack Grand Park - ‬9 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Bubba Gump Shrimp Co. - ‬2 min walk
  • ‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Luxury eco-certified property near La Isla Shopping Mall
Located close to Forum By The Sea Mall and Tortuga Beach, Hyatt Zilara Cancun - Adults Only - All Inclusive provides a swim-up bar, a beach bar and a poolside bar. With a white sand beach, beachfront dining and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body wrap, a facial and hydrotherapy at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include beach yoga and racquetball/squash. In addition to concerts and live shows and a terrace, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Express check-in, a gift shop and beach towels
  • A porter/bellboy, a front desk safe and ATM/banking services
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 307 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with Jetted bath and rainfall showers
  • LED TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

All-inclusive room rates at Hyatt Zilara Cancun - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asiana
  • La Adelita Cantina
  • Maria Marie
  • Punta Vista
  • Spice

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (6,781 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hyatt Zilara Cancun - Adults Only - All Inclusive?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cancun - Adults Only - All Inclusive on 10 Dec,2024 start from S$705.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hyatt Zilara Cancun - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of La Isla Shopping Mall and Forum By The Sea Mall. Tortuga Beach and Iberostar Cancun Golf Course are also within 6 mi (10 km).

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1541 out of 1929 reviews" "
Rating 8 - Good. 244 out of 1929 reviews" "
Rating 6 - Okay. 71 out of 1929 reviews" "
Rating 4 - Poor. 35 out of 1929 reviews" "
Rating 2 - Terrible. 38 out of 1929 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Sean Amir

Stayed 4 nights in Aug 2024

10/10 Excellent

Jose Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Sergio

Stayed 3 nights in Oct 2024

10/10 Excellent

Amir

Travelled with group
Very nice
Stayed 4 nights in Nov 2024

2/10 Terrible

Deepmala

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Sapan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and events. Lot of additional paid things, but wonderful experience overall.
Stayed 3 nights in Nov 2024

10/10 Excellent

Giuseppina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Zilara was a beautiful resort and we had an excellent vacation. We will definitely come back for another week in paradise!!
Stayed 7 nights in Nov 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a hard time moving from our assigned room. Lobby gets very loaf at night until 9pm due to events (fiestas, shows, etc) Recommend get floors #5 or higher. Property is getting a remodel April -Dec 2025 so not sure if they’ll keep the name. Staff very helpful, except the gut at the reception desk that couldn’t move our room
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property was great! The room was spacious with great view! The restaurants were nice with lots of options. The pools and activities were wonderful!
Stayed 5 nights in Nov 2024

10/10 Excellent

Erven W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience for us. The food was great. The staff were friendly. The entertainment was a lot of fun. I have only a couple small complaints: We were given a very brief introduction to the resort, and then led to our room... we later saw other arriving guests given a full tour of the property, which would have been helpful to have had. The other thing was there are a couple special evenings where the buffet is closed and the meal is served in the lobby. This was fun, but on both occasions we were asked if we had a reservation (we had none, and had no obvious way of knowing we needed one) As a result we had to wait 30 minutes and forced to sit at a table with strangers. Overall though, these things didn't detract from a great stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Mario J De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property staff very friendly and professional.
Stayed 4 nights in Nov 2024

8/10 Good

Peidong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
coffee store good
Stayed 3 nights in Nov 2024

10/10 Excellent

Carly

Stayed 3 nights in Oct 2024

10/10 Excellent

Daryl Gwyneth, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive adult resort! Especially the Junior beach view suite and activities provided by the hotel and offered for around Cancun excursions!
Stayed 4 nights in Nov 2024

10/10 Excellent

Onkar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff 👍 and good service 👍
Stayed 4 nights in Nov 2024

10/10 Excellent

ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, excellent service, courteous and well trained.
Stayed 6 nights in Nov 2024

10/10 Excellent

Maribel Sarai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and staff were amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

William C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale adults only!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire vibe, service, and omg the room view of the water!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. No kids. Really great food. The Asian restaurant was amazing. The views from the room were beautiful. I’ll definitely come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Hyatt Zilara Cancun! The adults-only atmosphere was peaceful, with a relaxed, upscale vibe that made it easy to unwind. Service: Truly top-notch. Every staff member was warm, attentive, and always eager to help with any requests. Room & Views: My suite was spacious, with stunning ocean views. The balcony was perfect and the room itself was spotlessly clean and comfortable. Dining: The food was great! With several restaurants on-site, there were always new options to try. The buffet was fine—pretty standard for an all-inclusive. Beach & Pool: The beach was pristine, with soft white sand and crystal-clear water. The pool area was equally amazing, with a stunning infinity pool overlooking the ocean. Special Shoutouts: Daniela: Mucho gracias! You were absolutely the best with beach service. Thank you for the small chat on my last day! Rafael: WOW! You made my solo dining experience unforgettable at Maria Marie. Because of you, I went back for round two! Eduardo: Thank you for watching my luggage! Jack: The resort is lucky to have such a charming person to introduce the time shares. Thanks for humoring me, even though I think we both knew I wasn’t moving forward with it Overall, I had an amazing time and can’t wait to go back in 2026 after it gets a fresh makeover.
Stayed 2 nights in Nov 2024