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Hotel Jardin Cancun

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

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Photo gallery for Hotel Jardin Cancun

1 bedroom, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby sitting area
Front of property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Triple Room, Multiple Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524

What's nearby

  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Puente Puerto Juárez - ‬11 min walk
  • ‪El Paisano del 23 - ‬12 min walk
  • ‪Taqueria Bonampak - ‬8 min walk

About this property

Hotel Jardin Cancun

Hotel near Ultramar Ferry Puerto Juárez
Hotel Jardin Cancun provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, tour/ticket information and a 24-hour front desk
  • A TV in reception and luggage storage
Room features
All guest rooms at Hotel Jardin Cancun have comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Is Hotel Jardin Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Jardin Cancun?

Self-parking is free at this property.

What time is check-in at Hotel Jardin Cancun?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Jardin Cancun?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Jardin Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Benito Juarez Municipal Building and Las Palapas Park are also within 1 mile (2 km).

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Hotel Jardin Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 160 out of 431 reviews
Rating 8 - Good. 131 out of 431 reviews
Rating 6 - Okay. 62 out of 431 reviews
Rating 4 - Poor. 32 out of 431 reviews
Rating 2 - Terrible. 46 out of 431 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a few nights it was pretty okay. Getting hot water was a mixed bag. Beds were comfortable. On our last night we had a small accident in the room and they were really chill and helpful. Even though the communication was in Spanish they were really understanding
Stayed 3 nights in Mar 2025

8/10 Good

Itzel

Liked: Cleanliness
.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Stayed 1 night in Mar 2025

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 8 nights in Jan 2024

8/10 Good

Hyleim

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

6/10 Okay

5Lexi

Liked: Cleanliness, staff & service
Disliked: Amenities
There bug sprays,or cleaning sprays are terrible. They are so overpowering ,you cough Continually.
Stayed 2 nights in Nov 2024

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Stayed 2 nights in Jul 2024

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
Stayed 1 night in Jul 2024

4/10 Poor

cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

10/10 Excellent

María Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

2/10 Terrible

Seungjin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel...no hot water for the shower

No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

2/10 Terrible

Eskinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Stayed 7 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water is not strong enough in my room number 30
Stayed 7 nights in Feb 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024