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Aparthotel

Prime Residence Heliopolis

4.0 star property
Aparthotel with a 24-hour front desk, near Citystars Heliopolis

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Photo gallery for Prime Residence Heliopolis

Living area
Exterior
Living area
Reception
1 bedroom, minibar, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, minibar, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Kitchen
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed

1 bedroom, minibar, blackout curtains, iron/ironing board

Superior Apartment, 1 Queen Bed

Highlights

Air conditioning
Heating
Kitchen
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

1 bedroom, minibar, blackout curtains, iron/ironing board

Deluxe Studio

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

1 bedroom, minibar, blackout curtains, iron/ironing board

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Living area

Superior Studio

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Thawra Street, Cairo, Cairo Governorate, 4470351

What's nearby

  • Citystars Heliopolis - 12 min walk - 1.1 km
  • Baron Empain Palace - 3 min drive - 2.7 km
  • Cairo International Convention Centre - 5 min drive - 5.0 km
  • Cairo International Stadium - 6 min drive - 4.6 km
  • Qubbah Palace - 8 min drive - 7.2 km

Getting around

  • Haroun Station - 6 min drive
  • Moushir Tantawi Station - 13 min drive
  • Cairo (CAI-Cairo Intl.) - 14 min drive

Restaurants

  • ‪ستاربكس - ‬8 min walk
  • ‪برجر كنج - ‬8 min walk
  • ‪كاريبو - ‬9 min walk
  • ‪منفذ بيع الشاورما - ‬7 min walk
  • ‪قهوة الجزاوي - ‬8 min walk

About this property

Prime Residence Heliopolis

Aparthotel with a 24-hour front desk, near Citystars Heliopolis
Along with concierge services, this aparthotel has a 24-hour front desk and free Wi-Fi in public areas. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a Smart TV with satellite channels. Additional amenities include a minibar, free bottled water and an iron/ironing board. Weekly housekeeping is available.
Prime Residence Heliopolis offers 36 air-conditioned accommodations with minibars and complimentary bottles of water. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include baths or showers and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

Arabic, English

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: USD 8 per night

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 45-inch Smart TV with premium satellite channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekly)
  • Iron/ironing board

Location highlights

  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 36 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8.0 per night.
Cots (infant beds) are available for USD 4.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 4.0 per night
  • Rollaway bed fee: USD 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
No pets and no service animals are allowed at this property

Property is also known as

Prime Heliopolis Cairo
Prime Residence Heliopolis Cairo
Prime Residence Heliopolis Aparthotel
Prime Residence Heliopolis Aparthotel Cairo

Frequently asked questions

Is Prime Residence Heliopolis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prime Residence Heliopolis?

This property doesn't offer parking.

What time is check-in at Prime Residence Heliopolis?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Prime Residence Heliopolis?

Checkout is at noon.

Where is Prime Residence Heliopolis located?

Located in Heliopolis, this aparthotel is within a 15-minute walk of Tivoli Dome and Citystars Heliopolis. City Centre Almaza Shopping Mall and City Center Shopping Mall are also within 2 miles (3 km).

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Prime Residence Heliopolis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.2/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DAISUKE

Liked: Cleanliness, property conditions & facilities, communication
Good place
Stayed 4 nights in Jun 2025

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities, communication
Room was very clean and comfortable, and staff was friendly and helpful. Sadly we didn't get to stay long, just a quick overnight before a flight home, but would for sure stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Hong Yao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super modern amenities and pretty close to downtown Cairo. What more can you ask for.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
New, clean and helpful staff!
Stayed 1 night in Apr 2025

10/10 Excellent

abedalwadoud

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quiet, clean, and comfortable. The staff is very friendly.
Stayed 11 nights in Apr 2025

10/10 Excellent

Rahaf

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good accommodation, the staff is very helpful and the reception is fast, the room is very clean and very comfortable, I will repeat my visit to this hotel
Stayed 8 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean property. Would have given them 5 stars if the windows were better sound proof as the street is very noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohjah Ahmed

Liked: Cleanliness, room comfort, communication

Amazing stay

The stay was very good staff is very helpful I would like to thank Abdullah housekeeper he was very very helpful, Islam front desk , Mohammed front desk night shif They are all very nice people and made my stay wonderful
Stayed 13 nights in Dec 2024

8/10 Good

Laith

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 6 nights in Apr 2025

10/10 Excellent

Abishaaline

Liked: Cleanliness, amenities, property conditions & facilities
Place was super clean and nice, staff needs to communicate a little better we had to wait 40 mins to check in even though we booked it months in advance. But it was a very nice hotel other wise, Heliopolis is in a good location
Stayed 1 night in Apr 2025

6/10 Okay

Amin

This place is really good but if you choce quite side apartment street side is really bad and you cant sleep because the sound of car horns is to much
Stayed 1 night in Apr 2025

8/10 Good

luis fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
I missed a room with 2 beds
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, room comfort, communication

Highly recommend

The location is fantastic, and the staff is friendly. The amenities are great, with a hair salon nearby, taxi services available, laundry provided, and complimentary water. The apartment itself is very good—though it doesn’t get much natural light, this wasn’t an issue for us as we spent most of our time out exploring.
Stayed 8 nights in Feb 2025

10/10 Excellent

Arinaitwe

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hosts went out of their way to accommodate me as a non-arabic speaking individual and tended to my needs deligently
Stayed 5 nights in Apr 2025

10/10 Excellent

Selly

Liked: Cleanliness, property conditions & facilities, communication
I have great experience with the staff in the hotel. Great service with Islam ordering Uber everyday. Also Abdullah was very helpful ordering food. One recommendation is to offer breakfast
Stayed 5 nights in Feb 2025

8/10 Good

Onsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean. Staff are cheerful and helpful. When you ask for help, they respond quickly and solve the problem The only problem is the internet is very weak.
Stayed 8 nights in Jan 2025

4/10 Poor

Bassam

Liked: Cleanliness
Disliked: Amenities, communication
Front desk employees were good, reservation employees were terrible, I had to check out earlier and they refused to refund the rest of my paid reservation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, clean and very spacious rooms. Excellent for singles or couples. Free bottled water on request. Used the laundry machine and hang to dry (although must bring your own soap). Air conditioner was strong and effective. Would recommend if you want to be outside of the main downtown.
Stayed 4 nights in Jan 2025

10/10 Excellent

khadar

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’m not quite sure where to begin, as this is my first time writing a review for a hotel or residence. Visiting Egypt for the first time, I was pleasantly surprised by the level of luxury at Prime Residence. Its location is ideal—close to the airport and just a short distance from City Stars Mall. I was impressed by the design and cleanliness of the residence. The staff provided exceptional service, and I felt secure throughout my stay. I wholeheartedly recommend this place to anyone visiting, and I’m already looking forward to returning in June. Thank you for showing me that Egypt can be as luxurious as Dubai!
Stayed 6 nights in Feb 2025

6/10 Okay

Talal

Liked: Cleanliness, communication
Disliked: Room comfort

Comfortable but noisy road

The room itself was good, staff were friendly and eager to help especially the night staff young man. The downside , two main things: 1- the hotel was half an hour walk to City Stars and not 12 minutes as advertised, which considerably affected my plans. 2- It’s on a main road, almost like a very busy highway with almost ZERO noise isolation, even with ear plugs it’s difficult to sleep in spite of very comfortable bed. I would’ve extended my stay, if it wasn’t for the noise.
Stayed 2 nights in Jan 2025

10/10 Excellent

MUAD

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Stayed 2 nights in May 2025

6/10 Okay

Flo

Alors par où commencer, j’ai pas envie de dénigré l’établissement mais sans mentir il y a bcp de point négatif. Premièrement nous arrivons à l’hôtel vers 22h le mec a l’accueil nous dis que nous avons un all exclusive à noter que nous avons que le petit dej compris… bon ça encore ça va. En arrivant dans la chambre des tâches sur le mur noir je sais même pas ce que c’est… impossible de ranger nos affaires car impossible d’ouvrir la porte du dressing. Nous avons Wifi gratuit dans l’hôtel mais bon faut il encore qu’il marche par ce que juste d’envoyer un message sur what’s app 10min pour s’envoyer. Et la meilleure pour la fin par ce que je trouve ça très drôle. Il y a dans la chambre une télévision à disposition avec Netflix YouTube… Lorsque j’essaie de lancer une de ces applications il est impossible de l’utiliser, « votre télévision n’est pas connecté à internet » je décide donc d’appeler la réception, il viennent à 3 pour au final me dire que c’est pas possible. Je demande pourquoi et le mec hausse les épaules sans donner de réponse. Ça reste un bon hôtel dans l’ensemble mais je suis désolé vous pouvez trouver bcp mieux pour le même prix
Stayed 1 night in Apr 2025

10/10 Excellent

STANIMIR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me alegro mucho que elegi Prime Residence para mi estancia en El Cairo.El.servicio prestsdo por el personal fue excelente.El estudio moderno y bien equipado.La zona alrededor limpia y cuidada.Facil de moverse con Uber.
Stayed 3 nights in Mar 2025

10/10 Excellent

Selene

Liked: Cleanliness, room comfort, communication

Nice location

Very Good service prívate . Always someone at the front desk. In a Good location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Youssef

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Feb 2025