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The Sebel Residences Melbourne Docklands Serviced Apartments

4.5 star property
Boardwalk/promenade Melbourne aparthotel in Docklands with a fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sebel Residences Melbourne Docklands Serviced Apartments

Balcony
View from room
Outdoor pool
Aerial view
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Washer
    Washer
  • Parking available
    Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 2 Bedrooms, Balcony, View

Individually decorated, individually furnished, desk, blackout curtains

Apartment, 2 Bedrooms, Balcony, View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Harbour view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms, Balcony, View

Individually decorated, individually furnished, desk, blackout curtains

Apartment, 3 Bedrooms, Balcony, View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Harbour view
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds OR 1 Queen Bed, 1 Double Bed and 2 Single Beds

View all photos for Studio, 1 Queen Bed, Balcony

Living area

Studio, 1 Queen Bed, Balcony

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony, View

Individually decorated, individually furnished, desk, blackout curtains

Apartment, 1 Bedroom, Balcony, View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, desk, blackout curtains

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 84 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, desk, blackout curtains

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
18 Aquitania Way, Docklands, VIC, 3008

What's nearby

  • Marvel Stadium - 9 min walk - 0.8 km
  • Queen Victoria Market - 19 min walk - 1.6 km
  • Crown Casino - 3 min drive - 2.5 km
  • SEA LIFE Melbourne - 3 min drive - 2.8 km
  • Melbourne Central - 4 min drive - 2.9 km

Getting around

  • North Melbourne Station - 15 min walk
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 19 min drive

Restaurants

  • ‪Archie Brothers Cirque Electriq Melbourne - ‬5 min walk
  • ‪China Bar Docklands - ‬6 min walk
  • ‪Cargo Restaurant - ‬2 min walk
  • ‪Archer's - ‬4 min walk
  • ‪Sushi Yuzen - ‬5 min walk

About this property

The Sebel Residences Melbourne Docklands Serviced Apartments

Boardwalk/promenade Melbourne aparthotel in Docklands with a fitness centre
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms and concierge services. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
The Sebel Residences Melbourne Docklands Serviced Apartments offers 65 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 42-inch LCD televisions come with premium satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Thai, Vietnamese

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Access to nearby indoor pool
  • Deep-tissue massages
  • Facials
  • Outdoor pool
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Cot: AUD 15 per night

Restaurants on site

  • Carpi Café

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: AUD 10 to 30 for adults and AUD 8 to 15 for children
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Library

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 15 kg per pet
  • Fee: AUD 150 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a train station
  • On the boardwalk/promenade
  • On the waterfront

Things to do

  • Gym
  • Bicycle rentals nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 65 units
  • 8 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Cleaning products are eco-friendly
  • Double-glazed windows
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The check-in location differs from the property location; go to: [18 Aquitania Way, New Quay in Docklands]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults and AUD 8 to 15 for children
  • Covered self-parking fee: AUD 40 per night
  • Pet fee: AUD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sebel Residences Melbourne Docklands Apartment
Docklands Grand Mercure
Grand Mercure Apartments Docklands Apartment
Grand Mercure Apartments Apartment
Sebel Residences Melbourne Apartment
Grand Mercure Apartments
Sebel Residences Melbourne Docklands
Sebel Residences Melbourne
Sebel Residences Apartment
Sebel Residences
Docklands Apartments Grand Mercure
Grand Mercure Apartments Docklands
The Sebel Residences Melbourne Docklands

Frequently asked questions

Does The Sebel Residences Melbourne Docklands Serviced Apartments have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

Is The Sebel Residences Melbourne Docklands Serviced Apartments pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of AUD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Sebel Residences Melbourne Docklands Serviced Apartments?

Self-parking is available for AUD 40 per night.

What time is check-in at The Sebel Residences Melbourne Docklands Serviced Apartments?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Sebel Residences Melbourne Docklands Serviced Apartments?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Sebel Residences Melbourne Docklands Serviced Apartments located?

Located in Docklands, this aparthotel is within 1 mi (2 km) of Marvel Stadium, Queen Victoria Market and Melbourne Central. SEA LIFE Melbourne and Crown Casino are also within 2 mi (3 km). North Melbourne Station is 15 minutes by foot and Flagstaff Station is 18 minutes.

The Sebel Residences Melbourne Docklands Serviced Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 754 out of 1594 reviews" "
Rating 8 - Good. 527 out of 1594 reviews" "
Rating 6 - Okay. 180 out of 1594 reviews" "
Rating 4 - Poor. 92 out of 1594 reviews" "
Rating 2 - Terrible. 41 out of 1594 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean, and great spot
Stayed 3 nights in Oct 2024

6/10 Okay

Mohammed

Property was nothing like the picture
Stayed 2 nights in Sep 2024

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great area, great size, nice and quiet, close to city, good access to public transport. Only problem was on arrival there was a lot of guests waiting at reception with only 1 receptionist working.
Stayed 2 nights in Jul 2024

6/10 Okay

Nathan

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Great memory for guests
The receptionist remembered me from when I check in three years ago!
Stayed 1 night in Jul 2024

6/10 Okay

Michelle

No communication from the hotel at any point really, even check in. Pretty much that’s your room and there’s the wifi info. No satellite tv like advertised, just normal tv. No access to the pool. No information even as to where the pool was. Hair dryer didn’t work at all. The Bedroom tv remote, when changing the channels, turned the lounge room tv on several times, through a closed door. Great location. But would’ve stayed somewhere else had I known more.
Stayed 1 night in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
I can’t rate this place high enough, absolutely amazing customer service, I had been out and came back at 2am and was unable to get into my room (my own fault) and the person on duty was there to help in minutes, place was incredible, so clean and stunning. It’s in a gorgeous spot 30 second walk to the promenade can’t wait to come back
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed in a 3 bedroom apartment for 4 nights, apartment was fabulous, we were in the Nolan tower, amazing views from every room, apartment was clean, tidy & had everything we needed. Will definitely stay again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Fiona

Liked: Cleanliness, room comfort
Great location
Lovely staff at the front desk. Easy walk to Marvel Stadium Trams close by.
Stayed 2 nights in Jun 2024

4/10 Poor

Daryle

Travelled with partner
Disliked: Amenities
Bedroom and bed extremely small; rooms cold as air conditioner would not turn on to heat; trying to get to book in was difficult and had to park well away from the actual reception area of the Sebel and then getting to the actual parking area had its issues and unfortunately the Docklands area has lot it's attraction as very sad to see the amount of restaurants closed
Stayed 1 night in Jun 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities
It was hidden away hard to find The building was dodgy AF Limited interactions with Staff made me feel like I was a second class citizen but they happily took my money and then charged me an extra $200 before I even got my room key that didn’t even work and when I tried to get assistance nobody wanted to help Homeless people have better conditions than the room it felt like I had to bathe in sanitizer just to stay in the room
Stayed 2 nights in May 2024

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy to eateries and entertainment. Nice apartment containing everything we needed. The bedroom was tiny and we had to squeeze around the bed. The TV aerial was broken and even on repair, we still weren't able to watch all channels. Not a big deal, but still....
Stayed 1 night in May 2024

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Safe and convenient ! The accommodation was close to everything , room was clean !
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
High end ,low price
Stayed 1 night in May 2024

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Marybeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the location and room is tidy and clean,
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good apartment. Some drawers for clothes would have been nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Brendan Duncan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment had a fantastic view over Dockland, Marvel stadium along the waterfront all the way to the bridge. It was very spacious which was just what we needed. Docklands remains very quiet but it’s a short walk to the tram to get into Melbourne. Great place to stay with the family
Stayed 2 nights in Mar 2024

10/10 Excellent

Elzbieta

Liked: Cleanliness, room comfort
Home away from home
The view from my window
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for a concert at Marvel Stadium. I would definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Leah, Red Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient for us as we were going to Marvel Stadium so we could walk there, there were alot of restaurants around to choose from also
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, room comfort
Bed bugs
There was only 1 thing that let the hotel and our stay down. There were bugs in the couch and we got eaten alive. We stayed 3 nights. After the 1st night we werent sure if it was bed bugs or the couch. But our next day was so busy we didnt get home till late and went straight to bed. We didnt get anymore bites. We also then worked out it was mostly on areas we either sat or was leaning on the couch. I would have complained straight away but there was really no point as we didjt have time to move all our stuff as we had things we needed to do on our short trip. Was so annoying not to be able to sit down on the couch to put shoes or or relax before bed.
Stayed 3 nights in Feb 2024