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Sarayi Boutique Hotel

4.0 star property
Ocean-view hotel with a bar/lounge, near Palm Cove Beach

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December 2024

Photo gallery for Sarayi Boutique Hotel

On the beach, white sand
Pilates
Blackout curtains, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; beach views
Free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
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Room options

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Showing 5 of 5 rooms

View all photos for Ocean View Spa One Bedroom Apartment - No Pets

Free toiletries, hair dryer, towels

Ocean View Spa One Bedroom Apartment - No Pets

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
Fridge
HDTV
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom Apartment - No Pets

Blackout curtains, iron/ironing board, bed sheets

Mountain View One Bedroom Apartment - No Pets

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Fridge
HDTV
Ceiling fan
Separate bedroom
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Apartment - No Pets

View from room

Ocean View One Bedroom Apartment - No Pets

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
HDTV
Ceiling fan
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Room - Pet friendly

View from room

Studio Room - Pet friendly

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 1 Single Bed

View all photos for Hotel Room

Blackout curtains, iron/ironing board, bed sheets

Hotel Room

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
95 Williams Esplanade, Palm Cove, QLD, 4879

What's nearby

  • Palm Cove Beach - 13 min walk
  • Clifton Beach - 9 min drive
  • Skyrail Rainforest Cableway - 12 min drive
  • Kewarra Beach - 12 min drive
  • Trinity Beach - 14 min drive

Getting around

  • Redlynch Station - 21 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 27 min drive

Restaurants

  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Numi - ‬4 min walk
  • ‪Underground Palm Cove - ‬1 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive
  • ‪Kushi Yakitori Bar & Japanese Restaurant - ‬2 min walk

About this property

Sarayi Boutique Hotel

Upscale hotel near Palm Cove Beach
Located close to Kewarra Beach, Sarayi Boutique Hotel provides an adjacent golf course, a rooftop terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach and beachfront dining. The on-site restaurant, The Underground, offers breakfast, lunch, dinner and children's meals. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and babysitting (surcharge)
  • Luggage storage, a front desk safe and tour/ticket information
Room features
All guest rooms at Sarayi Boutique Hotel have comforts, such as air conditioning.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with cable channels
  • Fridges, microwaves and toasters

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Underground

Family friendly

  • Babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox, private entrance

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for AUD 15.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 31.00 per person (one-way)
  • Airport shuttle fee per child: AUD 15.50 (one-way), (from 2 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sarayi
Sarayi Hotel
Sarayi Hotel Palm Cove
Sarayi Palm Cove
Sarayi, Palm Cove Hotel Palm Cove
Sarayi Boutique Hotel Palm Cove
Sarayi Boutique Hotel
Sarayi Boutique Palm Cove
Sarayi Boutique
Sarayi Boutique Hotel Hotel
Sarayi Boutique Hotel Palm Cove
Sarayi Boutique Hotel Hotel Palm Cove

Frequently asked questions

Does Sarayi Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sarayi Boutique Hotel pet-friendly?

Yes, Sarayi Boutique Hotel allows cats and dogs (limit 2 total).

How much is parking at Sarayi Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Sarayi Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sarayi Boutique Hotel?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Sarayi Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 31.00 per person applies.

Where is Sarayi Boutique Hotel located?

Located in Palm Cove, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Palm Cove Beach and Kewarra Beach. Skyrail Rainforest Cableway and Smithfield Shopping Centre are also within 9 mi (15 km).

Sarayi Boutique Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 448 reviews" "
Rating 8 - Good. 175 out of 448 reviews" "
Rating 6 - Okay. 66 out of 448 reviews" "
Rating 4 - Poor. 31 out of 448 reviews" "
Rating 2 - Terrible. 9 out of 448 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Darryl

No TV reception in first room so had to shift rooms. Second room TV on strange angle facing to ceiling. Suggest wall mount.
Stayed 1 night in Sep 2022

6/10 Okay

Claire

Stayed 3 nights in Jan 2022

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic customer service
Stayed 1 night in Jul 2022

6/10 Okay

Jo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A bit old and needs uplift
Stayed 1 night in Jul 2022

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Unit was clean and had what we needed. But outside needed cleaning up.
Stayed 1 night in Jul 2022

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn't answer the phone during the day
Stayed 3 nights in Jun 2022

10/10 Excellent

Andrew

Stayed 1 night in Jun 2022

10/10 Excellent

Philip, Tennyson

Stayed 2 nights in Jun 2022

4/10 Poor

Jenny

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location great. Beds comfy. On arrival no advice on room eg milk in fridge. Empty water bottle in fridge. No bin in toilets. No water tumblers. Rooms very plain no lounge chair in room. Mo compendium for information. Room does not look 4 starand very unlike websire photos. Pool was clean but all deserted no shade or shelter around pool. Undergoing renovations to one area which should be divulged on booking. No on sight restaurant as advertised. Total waste of money for the amiunt i paid.
Stayed 3 nights in Apr 2022

6/10 Okay

Corrie

Stayed 2 nights in Mar 2022

8/10 Good

David, Kanimbla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a clean room with a comfortable bed and a hotel with good coffee cups and in the middle of Palm Cove.
Stayed 1 night in Mar 2022

4/10 Poor

Trudy

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
great location great staff grear food at the Underground. It will be good when the renos are finished
Stayed 1 night in Mar 2022

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location on the beach front. Didn’t see any staff, got our key from a lock-box.
Stayed 1 night in Feb 2022

4/10 Poor

Gregory

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
More cheap, than Boutique! Abandoned reception and restaurant gave a twilight zone feel. No blanket, dirty cups. No extra pillows. With an outdoor area ripe for a warm tv makeover series.
Stayed 3 nights in Feb 2022

8/10 Good

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room, good value.
Stayed 1 night in Feb 2022

6/10 Okay

Alia

Liked: Cleanliness
Location is excellent. Room was more dated than the photos depicted.
Stayed 2 nights in Feb 2022

4/10 Poor

Kerrie

Travelled with family
Liked: Cleanliness, staff & service
Stay was good except did not get room that was booked
Stayed 1 night in Jan 2022

4/10 Poor

Annie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfair and a little sneaky when booking I booked two beds as I was staying with my 25 yr old son but when I got there she charged me an extra $40 to make up the extra bed. Very disappointed ☹️
Stayed 1 night in Jan 2022

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room..... N the young lady that works there made the stay very pleasant!! She deserves a payrise!!
Stayed 4 nights in Nov 2021

4/10 Poor

Robert

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Positives - Great location and king bed was comfy. Negatives - Reception was unattended for over 20mins. Phone calls were not answered, had to search for the only person working, and they were servicing a room. Smelly room, very tired, needs a major facelift.
Stayed 1 night in Oct 2021

6/10 Okay

Judy

Travelled with family
Lovely location but slightly let go.
Stayed 4 nights in Sep 2021

6/10 Okay

Grant

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Disappointing return to this hotel. We remember many years ago that it was excellent but now it is very tired and needs a major refurbishment. It is obviously being run on a shoestring and it shows. Shame as it is in a prominent position and worthy of being returned to its former high standard.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property! It’s in an excellent location, right in the middle of Williams Esplanade. The rooms I’ve stayed in are very spacious and have everything you need – crockery, microwave, fridge, coffee/tea…and more. The staff were friendly, and always super helpful and accommodating. Sure there’s a few things that may need to be upgraded, but considering the last year and a half we’ve had, it’s more than understandable. The pool on the roof is a real treat. It’s a great place to catch the last of the day’s sun, with a gorgeous view, and more often than not I had it to myself. Bliss. My room was on the ground floor off the lobby, and I left the courtyard door open to sleep to the sound of the ocean. Palm Cove is a little treasure of a place and Sarayi is a great find and value for money (especially outside peak months July-August)
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Everything was tired and needed repair. The wifi was down on both days of our stay.
Stayed 2 nights in Jul 2021