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The Hamburg Hotel

2.5 star property
Hotel in Hamburg with free parking

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Photo gallery for The Hamburg Hotel

Front of property
Individually decorated, individually furnished, desk, laptop workspace
BBQ/picnic Area
Individually decorated, individually furnished, desk, laptop workspace
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Double Beds

Individually decorated, individually furnished, desk, laptop workspace

Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
5440 Camp Road, Hamburg, NY, 14075

What's nearby

  • Hilbert College - 5 min drive - 4.4 km
  • Hamburg Fairgrounds - 5 min drive - 4.1 km
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 4.1 km
  • Buffalo Raceway - 5 min drive - 3.9 km
  • Highmark Stadium - 8 min drive - 8.1 km

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 24 min drive

Restaurants

  • ‪The Fairgrounds - ‬6 min drive
  • ‪Subway - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬5 min drive
  • ‪Cyclone Bar - ‬5 min drive

About this property

The Hamburg Hotel

Hotel near Highmark Stadium
The Hamburg Hotel provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and a computer station
  • A gift shop, a TV in reception and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 85 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and heating

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 14 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

Frequently asked questions

Is The Hamburg Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hamburg Hotel?

Self-parking is free at this property.

What time is check-in at The Hamburg Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Hamburg Hotel?

Checkout is at 11 AM.

Where is The Hamburg Hotel located?

Situated in Hamburg, this hotel is 1 mi (1.6 km) from South Shore Golf Course and within 3 miles (5 km) of Hilbert College and Ten Thousand Vines. Hamburg Fairgrounds and Hamburg Gaming at the Fairgrounds are also within 3 miles (5 km).

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The Hamburg Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Valerie

This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Amenities
NA
Stayed 1 night in Feb 2025

2/10 Terrible

Cyndy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe bugs in room
Stayed 2 nights in Feb 2025

2/10 Terrible

jermaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Stayed 2 nights in Mar 2025

6/10 Okay

Mario

price and was convenient for last minute booking
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Disliked: Amenities
Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Stayed 1 night in Dec 2024

2/10 Terrible

Satishkumar

Disliked: Property conditions & facilities
I stayed here with family maintaining it clean but very high manza smell.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

I really liked it
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Meh room for work trip
Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

10/10 Excellent

William

Enjoyed our stay very much
Stayed 1 night in Jul 2022

2/10 Terrible

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
I think, if the Hotel is destined to use like a shelter, must not be used to hospet to family

8/10 Good

Beverly

The room was very clean and the check-in staff was very pleasant
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Clean, very helpful manager, great breakfast
Stayed 1 night in Jul 2022

10/10 Excellent

Bruce

Great staff, very helpful at check in and the wife loved the bold roast coffee from a machine which is amazing since she is very particular about her morning coffee!
Stayed 2 nights in Jun 2023

8/10 Good

donald

Just a good place to stay. All we need when we visit family about 5 times a year
Stayed 3 nights in Jun 2023

10/10 Excellent

tracy

Clean and convenient location
Stayed 4 nights in Jun 2023

6/10 Okay

sarai

Like that was clean Didn't like was under construction
Stayed 1 night in Jul 2024

10/10 Excellent

James

Nice facilities for the price
Stayed 1 night in Feb 2023

2/10 Terrible

Robert

Way overpriced, No service , No coffee, TV guied did not match shows on the TV, Gangs of people hanging around the entrance, moldy bath tub walls. Could have stayed at the Hampton Inn for the same price.
Stayed 5 nights in Jun 2024

10/10 Excellent

Beth

Staff was very nice.
Stayed 1 night in Dec 2022

10/10 Excellent

Roxanne

Very friendly service, room needs a bit of work but was clean and breakfast was good.
Stayed 1 night in Jul 2023

8/10 Good

MICHAEL

The location was very convenient for our business in hamburg.
Stayed 1 night in Jun 2023