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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping centre in Buena Park with free breakfast

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Property amenity
Bathroom
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
The price is S$118
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Buena Park Hotel & Suites

Pool
Parking included
Free WiFi
Air conditioning
7.2 out of 10, Good, (1129)
The price is S$111
includes taxes & fees
22 Jan - 23 Jan
The Buena Park Hotel & Suites
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About the area

Map
Buena Park, CA

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Honda Center - 11 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times
Located close to Knott's Berry Farm and Knott's Soak City Water Park, SureStay Hotel by Best Western Buena Park Anaheim provides free continental breakfast and a hot tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • An electric car charging station, a lift and tour/ticket information
  • A 24-hour front desk, multilingual staff and a vending machine
Room features
All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with hairdryers and shampoo
  • 37-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 7 Jan,2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 13 Jan,2025 start from S$117.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Checkout is at 11 AM. Late checkout is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 195 out of 1007 reviews" "
Rating 8 - Good. 190 out of 1007 reviews" "
Rating 6 - Okay. 204 out of 1007 reviews" "
Rating 4 - Poor. 154 out of 1007 reviews" "
Rating 2 - Terrible. 264 out of 1007 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Shawna

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in was horrible! We got there at 5pm and they didn’t have a room available(check in was at 3pm). They didn’t offer a discount or coupons for local eateries or anything for the inconvenience. All of the employees barely speak English, so it’s hard to get anything accomplished. The room was okay, the office chairs were broken, so you couldn’t sit on them (those were the only chairs in the room). The towel rack in the bathroom was broken and one of the pillows had a blood stain on the actual pillow, not the pillow case. The free breakfast was a joke, it was literally sliced bread, mini muffins, and packets of oatmeal(but no water to make it). Their juice machine was broken and the coffee was disgusting. I would not stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shops and restaurants
Stayed 3 nights in Dec 2024

6/10 Okay

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and we only stayed for one night. But, we didn’t expect the 100 hold fee which threw us off. We should’ve researched it before booking but other than, it was a good stay for one night.
Stayed 1 night in Dec 2024

2/10 Terrible

Praveen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t like at all
Stayed 1 night in Dec 2024

2/10 Terrible

Santhosh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.
Stayed 1 night in Dec 2024

2/10 Terrible

Luz

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Coffee machine was out of order. Orange juice out of order. Apple juice machine out of order. Muffins and breakfast in general was just horrible. A family was arguing/fighting in the room below us until 2 in the morning. Plus the traffic accidents/noise. Just a horrible experience.
Stayed 4 nights in Nov 2024

4/10 Poor

Robert

Stayed 3 nights in Sep 2024

6/10 Okay

Elena

Stayed 1 night in Oct 2024

8/10 Good

Eduardo

Liked: Cleanliness
Rooms feels kind of old neeed renovation
Stayed 8 nights in Oct 2024

6/10 Okay

Xeniya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are nice and very clean, but hotel front area is very ghetto. Elevator is super slow too and feels unsafe.
Stayed 3 nights in Oct 2024

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have passes for Knotts Berry Farm so we are always looking for hotels close by. We did have to take a lift, but it was only six dollars each way to the park. This hotel is got exceptional, cleanliness and great guest service. The continental breakfast is somewhat limited, but served its purpose. I was impressed with the cleanliness of the rooms and the ease of checking in checking out and feeling that we were in a safe location for our family.

10/10 Excellent

Joel

Stayed 1 night in Oct 2024

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space privacy customer service
Stayed 1 night in Oct 2024

6/10 Okay

Whitney

Stayed 2 nights in Sep 2024

4/10 Poor

Marcus

Travelled with family
Liked: Staff & service, property conditions & facilities
The rooms are clean the mattress are old and the breakfast selection is horrible.
Stayed 3 nights in Oct 2024

8/10 Good

anastasia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was nice but not much of a fan if the metal framing
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Stayed 2 nights in Oct 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Melissa, Chula Vista

Disliked: Cleanliness
The bed looked dirty, the boxspring still Had plastic on it. Floors were dirty as well.
Stayed 1 night in Sep 2024

8/10 Good

Jose Alfredo

Liked: Amenities
Good decent decent rooms
Stayed 4 nights in Aug 2024

8/10 Good

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay one night only and it was perfect just what I needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was super dirty. We checked our first room and the blankets and sheets and stains. There was a computer chair and he had a big stain on it. The mattresses were gross. It felt like an old rundown I felt just laying in the bed. Breakfast was not even good. They only had a couple of muffins and a little bit of cereal. Do not stay here
Stayed 1 night in Aug 2024

4/10 Poor

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't like that I had a room facing the street lots of street noise. The continental breakfast was not much too it. Did not care for that. The place was nice and clean, I liked that.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024