4/10 Poor
Emma
Travelled with partner
23 Nov,2024
Disliked: Cleanliness, property conditions & facilities
⚠️ ⚠️ ⚠️
If you decide to stay here, ASK FOR NEWER ROOMS.
The first night they gave me a room first floor, faced to the parking lot.(OLD, STINKY AND QUITE DIRTY)
We couldn't sleep, there were mini roaches everywhere, I was afraid of falling asleep and them falling on me, so we didn't sleep well. The next morning I went to check out because obviously staying was not an option, I explained the inconvenience to the lady at the reception, at first she wasn't very understanding but after a couple of minutes of talking she went to talk to the manager, came back, she offered me another room, she assured me that there were no roaches in this one (which made me think that she was aware that there were roaches in the first room and she was pretending not knowing), I went to check it out and surprisingly it was like another hotel, very clean, well furnished and equipped white white sheets, better pillows, mini fridge, cooffe maker, nice desk and chair cleaner bathroom and towels, hair dryer, shampoo and soap, AC a littlebir noisy and old but working and most important no roaches at least at simple sight.
I would stay here again, only in a room like the one they gave me after I had complained about the conditions of the first one.
I decided to stay here because I read the reviews and they were acceptable considering the location and price, I didn't see any that mentioned roaches.