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The Star Grand Brisbane

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Star Grand Brisbane

Front of property
Living area
Restaurant
Front of property
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Air conditioning
The price is S$330
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for City Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hydromassage showerhead
Rainfall showerhead
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hydromassage showerhead
Rainfall showerhead
Separate bath and shower
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Rainfall showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Skyline City Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hydromassage showerhead
Rainfall showerhead
Separate bath and shower
  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hydromassage showerhead
Rainfall showerhead
Separate bath and shower
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Rainfall showerhead
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Bathroom

Skyline Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
2 bedrooms
Rainfall showerhead
  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Rainfall showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stamford Plaza Brisbane

Pool
Hot tub
Free WiFi
Restaurant
8.6 out of 10, Excellent, 1,002 reviews
The price is S$198
includes taxes & fees
2 Feb - 3 Feb
Stamford Plaza Brisbane
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About the area

Map
33 William Street, Brisbane, QLD, 4000

What's nearby

  • South Bank Parklands - 15 min walk
  • The Gabba - 2 min drive
  • Roma Street Parkland - 2 min drive
  • Suncorp Stadium - 3 min drive
  • Brisbane Convention and Exhibition Centre - 4 min drive

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Roti Place - ‬8 min walk
  • ‪The Waterline Restaurant - ‬2 min walk
  • ‪Kadoya - ‬8 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

Property highlights
Located close to South Bank Parklands and Brisbane Convention and Exhibition Centre, The Star Grand Brisbane provides a casino, dry cleaning/laundry services and an outdoor entertainment area. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with 2 bars and a conference centre.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and concierge services
  • Meeting rooms, evening entertainment and a lift
  • Smoke-free property, luggage storage and a 24-hour front desk
Room features
All 340 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Blackout curtains and window screens
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Sauna
The following facilities are closed on Thursday and Friday:
  • Fitness facility
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 40 for adults and from AUD 40 for children
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

Is The Star Grand Brisbane pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Star Grand Brisbane?

As of 24 Jan,2025, prices found for a 1-night stay for 2 adults at The Star Grand Brisbane on 3 Feb,2025 start from S$330.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Star Grand Brisbane?

Self-parking is available for AUD 45 per day. Valet parking is available for AUD 65 per day.

What time is check-in at The Star Grand Brisbane?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Star Grand Brisbane?

Checkout is at 11:00 AM.

The Star Grand Brisbane Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 65 reviews" "
Rating 8 - Good. 15 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 3 out of 65 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay for us. We are long term customers of the treasury hotel next door, and thought we’d try the star grand. Tidy, new, great location and wonderful staff. Our only complaint is that we booked for 1 adult, a 15 year old girl and an 11 year old boy (ages included in booking through Expedia). The room was furnished with a king bed. They informed us all 3 of us were expected to sleep in the same bed, and a trundle was an additional $80 fee per night. I didn’t want to get in to an argument with otherwise wonderful staff, but did indicate to them that this was ridiculous. To summarize; They knew how many were coming, our ages, and accepted our booking, but did not provide adequate sleeping arrangements unless an additional fee was paid. Otherwise, faultless
Stayed 5 nights in Jan 2025

10/10 Excellent

Angel

Disliked: Amenities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sohani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern
Stayed 4 nights in Jan 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very special offer. Great location and exceptional staff
Stayed 1 night in Jan 2025

2/10 Terrible

Kieran

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
How this is 5 star resort has me beat Service was terrible at any restaurant or bar in the casino Room service took over an hour and a half Drinks were inconsistent always tasted different Casino dealers were miserable Never advised pool and facilities werent available untill march Waste of money
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Beautiful place to stay Great food, great views and fabulous staff! We will be back once the price of rooms decrease!
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was great. Room was excellent. Enjoyed our stay. Shame all the facilities werent up and running. Just means we will have to go back.
Stayed 1 night in Dec 2024

8/10 Good

Fong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paula, KINGSFORD

Stayed 1 night in Dec 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the experience ... but for that price we expected the facilities to be up and running..No pool..Sauna..Spa..Gym etc...It left a bad taste in our mouth as we were geared up for the full experience.Plus the casino was a bit lame and small for the size of the establishment it almost seemed like it was old and needed a refirb.As i say we loved it but just missed the mark for usin some areas.
Stayed 1 night in Dec 2024

8/10 Good

Colin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideally located. The staff were great and the rooms excellent. Take a trip to the sky deck for stunning views.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new 5 start hotel. What else to say. Everything was brand new, smells great. However, their leisure centre isn't ready yet, so no pool/gym.
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious, large spacious suites with spectacular views of the Brisbane river overlooking Southbank Parklands, from river view suites. Also, little things count, nice toiletries and a descent hair dryer.
Stayed 1 night in Oct 2024

4/10 Poor

Leonard

Business traveller
Liked: Cleanliness, property conditions & facilities
I can’t recommend that you stay here right now. The hotel doesn’t advertise it, but it is clearly doing a soft open. The pool isn’t ready. The gym isn’t ready. Many of the restaurants are not finished. The staff at the restaurants that are open are not of the calibre you would expect and the experience is sorely lacking (here’s looking at you Azteca). There are lots of kinks to be worked out still. The hotel doesn’t tell you this in advance and charges room rates that do not reflect the unfinished state of the property. It will be great once it’s properly up and running, but right now it’s a bit of a mess. In the meantime, stay at a legitimate five star hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing stay, the rooms were beautiful and modern. So clean. Super comfy bed and the pillows were beautiful. Can’t wait to go back
Stayed 1 night in Oct 2024

8/10 Good

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok stay
Windows were not thick enough so you heard all the traffic noise day and night. They tell you that the mini bar is included, but it is not replenished during your visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zahara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Skyline City Suite - room 1658. Stunning space. Ample room, large dining table, couch and butlers kitchen tucked away. Everything was clean and beautiful. Free mini bar was a plus!
Stayed 1 night in Oct 2024

10/10 Excellent

Edin

Liked: Property conditions & facilities
Magic moments
It’s was our romantic weekend away and we couldn’t ask for more. The hotel is breathtaking the interior incredible and the chic vibe. Special thanks for the beautiful polish lady at the reception very welcoming and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pool and leisure centre not open. Room quality excellent. Location and view excellent. Room service food below average. Paid via Wotif but Star Grand reception insisted had not been paid and charged us twice. Still trying to sort out a refund from Star Grand. Definitely a few teething problems.
Stayed 1 night in Oct 2024