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"Good price. "

"Plenty of parking despite what appeared to be a full hotel. Very quiet and tons of food for dinner and breakfast."

"Very nice "

"The front desk clerks (AM & PM) were delightful, professional, & caring. Helpful & knowledgeable about local area. Room was spotless & beautiful "

"We loved the big suite for our overnight. The food from the restaurant was good and arrived quickly. We did have trouble getting answers on the phone. Staff may need to be a little better informed as to the location to get ice. Also they could be more knowlegeable when asked about restaurants. But the staff was very friendly and courteous. "

"Relaxed and clean. Very friendly. "

"Enjoyed our stay-convenient parking-safe area- breakfast was delicious- in mall . "

"It was very nice. The room was spacious an d the front desk, especially Jessica provided great customer service. "

"This is a beautiful boutique hotel. As you walk in the staff greets you with a warm smile and there is complimentary tea and coffee. The rooms were beautiful and it was in walking distance to some great restaurants. This is my new hotel of choice when I am in downtown Richmond! "