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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

5.0 star property
Luxury hotel with 5 restaurants and 7 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Exterior
7 outdoor pools, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Housekeeping
  • Spa
  • Room service
The price is S$502
includes taxes & fees
23 Dec - 24 Dec

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Room options

Available filters for rooms
Showing 17 of 17 rooms

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Premium bedding, down duvets, minibar, in-room safe

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family)

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Deluxe Room (2x2 Adjoining Family)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 84 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea View (2+1)

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Superior Room, Sea View (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (or Garden View, 2+1)

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Suite, Sea View (or Garden View, 2+1)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 98 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View (2+2)

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Superior Room, Sea View (2+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room (2+2)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (2+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2x2 Adjoining Family 4+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 84 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+2)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2x2 Adjoining Family 4+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 84 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

Similar properties

Exterior

The Level at Melia Villaitana

Pool
Breakfast included
Spa
Kids pool
8.6 out of 10, Excellent, (81)
The price is S$279
includes taxes & fees
21 Jan - 22 Jan,2025
The Level at Melia Villaitana
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About the area

Map
Rotonda del Fuego, Terra Mítica, Benidorm, Alicante, 3592

What's nearby

  • Terra Mítica - 6 min drive
  • Terra Natura - 6 min drive
  • Aqua Natura - 9 min drive
  • Benidorm Palace - 11 min drive
  • Llevant Beach - 24 min drive

Getting around

  • Benidorm Tram Station - 8 min drive
  • La Vila Joiosa Tram Station - 14 min drive
  • Alicante (ALC-Alicante Intl.) - 34 min drive

Restaurants

  • ‪Pizza Go - ‬4 min drive
  • ‪New York 3 - ‬6 min drive
  • ‪Restaurante Islares - ‬5 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Popeyes - ‬4 min drive

About this property

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Luxury boutique hotel near Poniente Beach
Consider a stay at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel and take advantage of 2 poolside bars, a free daily manager's reception and a terrace. Adventurous travellers may like the cycling and Pilates at this hotel. Indulge in a Thai massage, a manicure/pedicure and a facial at Asia Gardens, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a Japanese garden, a playground and a hair salon. Free WiFi in public areas is available to all guests, along with an arcade/games room and a library.
You'll also find perks such as:
  • 7 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Limo/town car service, bike hire and an electric car charging station
  • Babysitting (surcharge), smoke-free property and a 24-hour front desk
  • Concierge services, a banquet hall and 8 meeting rooms
Room features
All 312 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with separate baths/showers and free toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/cupboards, balconies and LED light bulbs

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Bonsai
  • Buffet Udaipur
  • In Black
  • Koh Samui
  • Palapa

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Library
  • Pilates classes
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,764 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: EUR 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: EUR 10 per day (rates may vary)
  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 95 (one-way), (up to 18 years old)
  • Early check-in fee: EUR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 11:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asia Gardens Hotel
Barceló Asia Gardens Hotel & Thai
Barceló Asia Gardens Hotel & Thai Spa
Barcelo Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai
Thai Spa Hotel
Barceló Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai Spa Finestrat
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Finestrat
Barcelo Asia Gardens Thai Spa Finestrat
Barceló Asia Gardens Thai Spa
Barcelo Asia Gardens Hotel And Thai Spa
Barcelo Asia Gardens Thai Spa
Asia Gardens Thai Spa Royal Hideaway Finestrat
Barcelo Asia Gardens Hotel & Thai Benidorm
Barcelo Hotel Asia Gardens
Asia Gardens Thai Spa Royal Hideaway
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Benidorm
Asia Gardens Thai Spa Royal Hideaway Benidorm
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Hotel Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Barceló Asia Gardens Hotel Thai Spa
Barcelo Asia Gardens Hotel Thai Spa
Asia Gardens Thai Spa Royal Hideaway
Barcelo Asia Gardens Thai Spa
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm

Frequently asked questions

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel have a pool?

Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 11:00 AM to 7:00 PM.

How much does it cost to stay at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel on 23 Dec,2024 start from S$502.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Check-in start time: 4:00 PM; check-in end time: 4:00 AM. Early check-in is available for a fee of EUR 100 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Checkout is at noon.

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 95 per vehicle applies.

Where is Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel located?

This family-friendly Benidorm hotel is located on the Strip, within 2 mi (3 km) of Terra Mítica, La Marina Shopping Center and Villaitana Golf Course. Terra Natura and Aqua Natura are also within 3 miles (5 km).

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 212 out of 286 reviews" "
Rating 8 - Good. 55 out of 286 reviews" "
Rating 6 - Okay. 11 out of 286 reviews" "
Rating 4 - Poor. 4 out of 286 reviews" "
Rating 2 - Terrible. 4 out of 286 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Majid

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The gardens and the pools, food options at the resort sub par
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic getaway
Unfortunately on arriving it became apparent straight away that somehow our booking had been missed. The hotel was not busy so they soon found us a room. Other than a couple of minor issues, phone in room not working, no milk for tea/coffee and having to request an iron, we had a wonderful stay. The staff are fantastic, so friendly and always on hand. Food and service was very good although disappointing that some restaurants were not open.
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

.
Stayed 1 night in Feb 2024

6/10 Okay

Gennaro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Jurgita, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with amazing pools and gardens. Wonderful amenities for children. It’s a bit dated but very well maintained.

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay.
Stayed 1 night in May 2023

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, amenities
In general it is a great hotel. The amenities are great. Unfortunately, considering that it is a Leading Hotel of the world it does not hold the quality standard. There where areas that where poorly maintained that can be taken care easily such as placemats in the restaurant during breakfast where broken and some tables where damaged. What needs a little more effort is the quality of food. The food lacked taste and was not to the level of other Leading Hotels of the World. Other than this issues I still recommend the hotel and we had a lovely stay with ample rooms, great pools and kids activities.
Stayed 2 nights in May 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous luxury hotel for blobbing out
A fabulous hotel. We stay there and we never leave the hotel, it is so lovely. Wide range of dining. Best thing is the fantastic atmospheric gardens. Some furniture in our room was just starting to look a little bit worn, but hardly noticable.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dilys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total paradise!
This is an amazing resort set in lush tropical gardens with a very relaxing vibe. We were offered an upgrade to a sea view room however it didn’t feel like an upgrade because apart from being able to see the sea in the distance the only other thing you can see are trees. We had breakfast included which offered a wide choice and was well organised considering the current Covid situation. We also had lunch by the pool which was delicious but pricey. This hotel is five-star and this is reflected in the prices of food and drinks. All in our we really enjoyed our stay.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Very relaxing and high quality condition of the room. Staff is very friendly
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break benidorm
A truly amazing hotel bet it's the best around benidorm
Stayed 5 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada de desconexión con el mejor servicio
Fantástico hotel con instalaciones muy bien cuidadas y un servicio inmejorable. Las piscinas y opciones de restaurante hacen que no haga falta salir de allí. Solo un detalle a tener en cuenta, aunque nuestra habitación era “con vista al mar” realmente es “orientación al mar” ya que el hotel queda en una montaña y el mar se ve solo un trocito muuuuuuuy a lo lejos
Stayed 2 nights in Sep 2019

8/10 Good

Chris, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great decor and very helpful staff (Miguel, in particular) with nothing too much trouble. Food in the buffet was excellent, as were the other restaurants in the hotel. Drawbacks were that not all restaurants were open every day, and the main issue was the lack of sun lounger space round the pools as well as guests 'reserving' sun loungers for the whole day.
Stayed 12 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the food options. As vegetarians, we were very limited in choice
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel if you need to relax. The staff were incredible.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Fifth visit so we knew what to expect. However, I do think they would benefit from building a tennis or padel court on site.
Stayed 5 nights in May 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and luxurious
Peaceful but can get busy with families and conferences. Families gravitate to Zen pool with snack bar. Onsite food and drink expensive
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not family friendly for those with toddlers/babies
Beautiful grounds and rooms. Service in main restaurant and on arrival was very good and welcoming. However we were disappointed with service provided for family with young children. We were charged (price of an expensive coffee) for cows milk for baby (in other five star hotels we have stayed this was complimentary) also we ran out of nappy wipes, none were provided/available in hotel (not even in kids club) and nowhere in hotel to buy them, so had to leave hotel to buy them (in other five stars stayed at were complimentary). Dinner only available from 7.30pm in all the restaurants, there is only a bar serving burgers/salad before then in the evening. This may be a Spanish thing dining late, but very inconvenient for parents of young children that sleep early. Summary: Beautiful grounds, nice breakfast but despite saying is family friendly hotel does not provide good service to those staying with young children (toddler age/babies).
Stayed 2 nights in May 2019