Shangri-La Hotels and Resorts, Bencoolen hotels

"Staff excellent and rooms nice, clean and comfortable bed! Excellent breakfast!"

"Great "

"Good transportation, clean, convenient"

"Beautiful stylish hotel with friendly & courteous staff, easy access to surrounding areas "

"It was great experience"

"It was wonderful stay."

"Very nice place in a great area walking distance to every thing ."

"This hotel is a reasonably affordable place to stay with all the necessary amenities. We particularly love the buffet that offers an array of delicious dishes and fresh vegetables and fruits. We also appreciate the fabulous location that take us only minutes to our destinations. "

"Overall, I had a great experience—excellent service and a well-maintained hotel. However, there were a couple of drawbacks worth noting. First, the bathroom design isn’t fully separated from the main room. If you're sharing the space and someone is sleeping, turning on the bathroom lights or using the facilities can easily wake them. This setup isn’t ideal for guests with different schedules or for anyone needing to use the restroom during the night. Additionally, there are no self-service laundry facilities on-site. I was directed to the nearby Victoria Hotel, which does offer laundry machines, but the setup was less than ideal—the washer and dryer are located outdoors, under a shaded area. While functional, it wasn't the most comfortable or convenient arrangement. We did appreciate that the hotel allowed us to use their shower rooms before we went to the airport as we had to check out by noon and our flight did not depart till 9pm. That was definitely a very nice option! Hotel was close to Chinatown (about a mile) and an easy walk there and back with plenty of eateries and shops to peruse on the way there and back. "