The K Hotel

3.0 star property
Hotel with free parking, near Harbour Bay Ferry Terminal

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January 2025

Photo gallery for The K Hotel

In-room safe, desk, soundproofing, free WiFi
Exterior
TV
Lobby sitting area
TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Nagoya Garden Phase II, Nagoya, Batam, 29432

What's nearby

  • Nagoya Hill Mall - 7 min walk - 0.7 km
  • BCS Mall - 3 min drive - 2.9 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.0 km
  • Grand Batam Mall - 5 min drive - 3.9 km
  • Batam Centre Ferry Terminal - 6 min drive - 6.5 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪J.CO Donutes and Coffee - ‬9 min walk
  • ‪RM Arai Pinang - ‬4 min walk
  • ‪Baresto Café - ‬14 min walk
  • ‪Coffee Town Kaya Toast - ‬14 min walk
  • ‪Kangen Cafe - ‬9 min walk

About this property

The K Hotel

Hotel near Batam Centre Ferry Terminal
Take advantage of a hair salon, dry cleaning/laundry services and a bar at The K Hotel. Treat yourself to a massage or other spa services. The on-site international cuisine café, K'ppetite, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Concierge services, 1 meeting room and karaoke
  • Luggage storage, a billiards/pool table and a banquet hall
Room features
All 68 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • K'ppetite

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

K Hotel Batam
K Batam
Hotel Seruni Internasional
The K Hotel Hotel
The K Hotel Batam
The K Hotel Hotel Batam

Frequently asked questions

Is The K Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The K Hotel?

Self-parking is free at this property.

What time is check-in at The K Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at The K Hotel?

Checkout is at noon.

Where is The K Hotel located?

Situated in Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, Grand Batam Mall and BCS Mall. Harbour Bay Ferry Terminal and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).

The K Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Irawati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Old furniture but spacious room. lots of stall behind the hotel. quite near to Nagoya mall. There's indomart and a few stall at the back.
Stayed 2 nights in Sep 2023

8/10 Good

YAHAYA

Liked: Cleanliness, staff & service, property conditions & facilities
SPA
Location good but most the facility quite old except SPA very very marvellous
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was not working and the hotel refused to compensate. We had to stay in friend room and leave the room uninhabitable. When one of the room’s card access was misplaced, the hotel had the Cheek to ask for sgd10 compensation. This shows that the hotel does not value it’s customers and you should avoid booking this property at all cost or face the same fate!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Noisy at night,people talking so loud along the corridor can b heard.
Stayed 1 night in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
It was a pleasant stay with excellent front office staff assisting in our requests, for example, air freshener due to the strong smell of cigarettes smoke. Location of the hotel is also good as it is near some heartlands shops and eateries and the Nagoya Shopping Mall so near. Breakfast was very good with variety for the hotel charges we paid.
Stayed 1 night in Jul 2019

8/10 Good

chan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the back lanes behind a little difficult to move around due to heavy traffic from both sides. otherwise is value for money for such a location.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay...
Check-in was fast, deposit fee Rp200,000 required. Room was clean, pillows were a little worn out. No in room safe. Location is great, many eateries around but noisy motorbikes passing through alleys can be heard in the room, even at 2am.. Overall everything else is OK. Check out took less than a minute, returned my deposit without further questions. I'll definitely come back to stay here...
Stayed 3 nights in Mar 2019

8/10 Good

mazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good place clean and enjoy
Stayed 3 nights in Dec 2018

10/10 Excellent

Moza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay...5-7 mins walk to Nagoya mall.depends how fast u walk.😊.Friendly staff,yummy breakfast,no 1 cleaner ,reception people welcome you with sweet smile.that's enough.

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The property needs to upkeep itself properly . The staff is helpful but the business could do well with better maintenance. There were mosquitoes in the room , which are strictly avoidable
Stayed 4 nights in Jan 2018

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
The hotel provide me with what i need for my stay
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Linens & Room
Room was filthy dirty and so are the linens. Only gd location with lots of eateries.
Stayed 2 nights in Dec 2017

6/10 Okay

AZMAN

Liked: Cleanliness, staff & service, room comfort
Seruni hotel
Hotel location is good 5 to 10min walking distance to nagoya mall..no fridge in room..staff was friendly..breakfast need to upgrade..overall is ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice and friendly, but got smoke smell along the corridor and some room.
Stayed 2 nights in Dec 2017

6/10 Okay

Ravindran

Terrible
When I check in quite disappointed. The reception staff should check the guest room or what room they booked . When I go in the room is small but I booked for deluxe room later they call me said is wrong room so I need to go down Recepetion. Again they give another room which can't open the door so I need to go down reception again . This not my work to go up and down check the room . The hotel staff should prepare what they surpose to give to guest . The next day breakfast time when I came there is no bread at all and they say finish , how it can be ? The mee hoon is very salty . So I drink black coffee only . This is terrible breakfast. The hotel should improved and the staff need training . Thank you
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Value for money hotel
The Aircon makes noise thru out when it is on. It also leaked water ( which the hotel electrician fixed ). Rooms not sound proof. H Nice friendly staff but have problem with interaction in English. It is my 3rd stay here. Certainly value for money.
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The deluxe room is well done up. It wasa good value for money deal . however AC makes a lot of noise. The plug points are few and difficult to use for the coffee maker.
Stayed 1 night in Jun 2017

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AN EXCELLENT HOTEL
It was simple hotel and our stay here was pleasant. The location was very ideal as it was just a walk away to Nagoya Hill. Front desk service was excellent. Value for money.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot except that my confirmed booking was canceled as the hotel claim that they are full at check in. After insist that they must honor my booking or get me another hotel, finally they gave me the room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Scope for improvement.
The hotel seems to be in the midst of renovation. Elevator did not function for half of the timee everyday all thru my 4 days stay. Carpets in lobby ( 3rd floor) were undergoing some kind of maintenance. Staff was helpful . no hot water in shower for last 2 days of stay.

8/10 Good

JAMBARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & clean
Near Nagoya Hill Shopping Mall many eateries near hotel

8/10 Good

JAMBARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel & good service
Everythings okay just breakfast need to have better menu

8/10 Good

cut putri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus tapi sayang kacau dalam pelayanan
sayangnya saat saya check in hotelada kendala tidak terdaftar di sistem hotel, setelah sekitar 1 jam di resepsionis, telpon ke cs hotels.com beberapa kali dialihkan dan dari pihak hotel berkeras tidak ada kamar yg terdaftar utk kami akhirnya kami diberikan satu kamar untuk satu malam dimana di web saya sudah pesan untuk dua malam kedepan dan sudah bayar lunas. Setelah semalam kami check out dan sampai saat ini belum ada kepastian ttg pengembalian uang sisa satu malam.