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"A really lovely weekend at the Lakes Hotel and Spa. The Windermere Suite was amazing. Only areas of attention was no water freely available, had to queue at the bar for a glass of water so one day I was waiting 15 mins for a glass of water. I’ve never been to a spa that doesn’t have water jugs available on the side. Also the spa area got busy and a few more hooks would lead to less people using up the chairs to put their towels and robes on. A separate relaxation room for reading and lounging...

"The property was very elegant, the sights around the hotel was amazing and the staff were very friendly especially Derrick."

"Beautiful old building overlooking the lake, service and meals were excellent. Would of liked a room with a view instead of the alleyway and roofs"

"Really nice hotel, spa was nice. The suites could use some upgrades (the windows) there was water between the glass panels so the view couldn’t be enjoyed as much as it should have been. Especially when the heat was on full as it was -3 and it was just cloudy window panes. "

"Great place to relax "

"Really nice place to relax and unwind. The hotel room was nice, minor damage related wear and tear. Bed was really comfortable. Food on the other hand was basic apart from a few set dishes. Staff, very helpful and friendly. Would recommend "

"A lovely room and nice spa and gym facilities! Good in-room amenities too. "

"Great position to visit other places nearby well worth the money we paid"