See all properties

W Austin

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Choose dates to view prices

Photo gallery for W Austin

2 bars/lounges, lobby lounge, cocktail bar
2 bars/lounges, lobby lounge, cocktail bar
Outdoor pool, open 7:00 AM to 8:00 PM, pool cabanas (surcharge)
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Room service
  • Parking available
The current price is S$435
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Premier Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace, Pool View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Terrace, Pool View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms, City View, Corner

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 2 Bedrooms, City View, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 105 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms, Lake View, Corner

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 121 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, 2 Bedrooms, Lake View, Corner

Living room

Penthouse, 2 Bedrooms, Lake View, Corner

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
  • 167 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Terrace, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 Bedroom, Lake View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 78 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Lake View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Queen Beds, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Terrace, Pool View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Queen Beds, Terrace, Pool View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, Pool View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Tub)

55-inch Smart TV with cable channels, Netflix, pay films

Deluxe Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Tub)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Indoor pool, 4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Omni Barton Creek Resort & Spa Austin

Barton Creek
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 736 reviews
The price is S$551
includes taxes & fees
20 Apr - 21 Apr
Omni Barton Creek Resort & Spa Austin
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
200 Lavaca Street, Austin, TX, 78701

What's nearby

  • Moody Theater - 1 min walk - 0.1 km
  • Sixth Street - 9 min walk - 0.8 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • Texas State Capitol - 17 min walk - 1.4 km
  • University of Texas at Austin - 4 min drive - 3.4 km

Getting around

  • Downtown Station - 11 min walk
  • Austin Station - 17 min walk
  • Austin-Bergstrom International Airport (AUS) - 19 min drive

Restaurants

  • ‪Rain on 4th - ‬3 min walk
  • ‪Oilcan - ‬3 min walk
  • ‪Coconut Club - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪RA Sushi Bar Restaurant - ‬4 min walk

About this property

W Austin

Luxury boutique hotel near Moody Theater
Located close to Sixth Street and Austin Convention Center, W Austin provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in a manicure/pedicure, a facial and a massage at AWAY Spa, the on-site spa. The on-site restaurant, Serenade, offers breakfast, brunch, lunch and dinner. Yoga classes are offered at the 24-hour health club; the property also has a garden, dry cleaning/laundry services and a fireplace in reception. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as 2 bars and a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Continental breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, massage treatment rooms and luggage storage
  • Multilingual staff, a porter/bellboy and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 251 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Showers, hairdryers and shampoo
  • 55-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, recycling and on-request microwaves

Languages

English, Spanish

Similar properties

Outdoor pool, a heated pool, pool cabanas (surcharge), pool umbrellas

Fairmont Austin

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 2,323 reviews
The price is S$309
includes taxes & fees
20 Apr - 21 Apr
Fairmont Austin

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 29 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 2nd & Roast
  • Blue Room
  • Living Room Bar
  • Serenade

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • 780 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Smart speaker
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 29 to 32 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.00 per 24-hour period (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

Frequently asked questions

Does W Austin have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at W Austin?

As of 29 Mar,2025, prices found for a 1-night stay for 2 adults at W Austin on 20 Apr,2025 start from S$435.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Austin pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at W Austin?

Valet parking is available for USD 60 per night.

What time is check-in at W Austin?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at W Austin?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is W Austin located?

Located in Downtown Austin, this luxury hotel is within a 5-minute walk of Moody Theater and Lady Bird Lake. Sixth Street and South Congress Avenue are also within 10 minutes. Downtown Station is 11 minutes by foot and Austin Station is 17 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

W Austin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 859 reviews
Rating 8 - Good. 183 out of 859 reviews
Rating 6 - Okay. 79 out of 859 reviews
Rating 4 - Poor. 50 out of 859 reviews
Rating 2 - Terrible. 40 out of 859 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SIRA

Very nice rooms and amenities. Nice staff. Beautiful hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Rena

N/A
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa J

Really Enjoyed our stay and we will be staying with y'all again Thank You.
Stayed 1 night in Sep 2023

8/10 Good

Theresa J

It was very nice and we will be staying again in September
Stayed 1 night in Aug 2023

10/10 Excellent

Larissa

I loved everything about my stay here and plan to return soon!
Stayed 1 night in Jul 2022

8/10 Good

Hector

Incredible location, service and amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

LESLIE

Great location, Staff was incredibly nice, hosted great Pride event before Parade and the next day. Great drink options in the bar!
Stayed 1 night in Aug 2022

8/10 Good

Robert

Very convenient next door to Austin City Limits!
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Great location. Beautiful view. Amazing staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Tanya

Love the decor and staff was awesome. Only disappointment was that the pool was overused and murky from humans.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michellle

I like the contemporary look of the rooms.
Stayed 3 nights in Jun 2022

10/10 Excellent

Beverly A.

Staff is remarkably hospitable - such a lovely welcome. The room was sized nicely with water bottles (free) and standard coffee service and amenities. We’ve stayed here before due to the proximity to ACL Live. It’s a great area. Beautiful hotel and lovely staff.

10/10 Excellent

Daniel F.

The suite was exceptional. Suzanne at the front desk was super friendly and helpful. Her dining recommendation turned out to be one of the best meals ever
Stayed 1 night in Mar 2023

10/10 Excellent

Mason

I enjoyed my stay. No particular reason. I just enjoy the hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Top notch service.
Stayed 1 night in Jun 2023

10/10 Excellent

Gus

Amazing as Always!
Stayed 1 night in Apr 2023

2/10 Terrible

Amy

Disliked: Staff & service
Our brief stay at the W only served to remind us of how much Austin has fallen from the city we all once loved very much when we were young. I travel for work and stay in hotels weekly. I have been treated better at a $40/night cinderblock motel than how we were treated at The W. It all started when we pulled up to have our truck valet parked. Instantly, the young parking attendant gave attitude. He said, "I can't park that!" My husband said, with that attitude you can't" That was not received well, more attitude. Once we went inside to check in there was another patron having an issue with the front desk. A couple employees standing at he check in desk ignored us for 20 minutes before we were acknowledged. One of the bartenders at the speak easy type bar was very nice and helpful. The other bartender, not so much. He was rude. The other bartenders were getting large tips. We were being handed drink after drink. One patron at the bar was extremely rude to my husband and when my husband finally shot back a rude response, apparently this snowflake of a human being couldnt handle the response. He complained to the staff. When we wrapped up the night and in our room, we were met by a cop and manager telling us to get our things and get out. It seems once the tips stopped they threw us out with bs reasons. We were over served and in no shape to be on Austin streets at 2am with no where to go. The W panders to certain types with no real concern for all their patrons.

10/10 Excellent

Paul

Very good and quick
Stayed 1 night in Feb 2023

10/10 Excellent

Brian

If not the lap of luxury it’s the hip! Totally encapsulates the cool Austin vibe—centrally located at a luxe location. Quiet, sumptuous, clean, and discreet. The Living Room bar vinyl turntable for the win!
Stayed 2 nights in Sep 2023

10/10 Excellent

Nagib

Great
Stayed 1 night in Jan 2023

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service
Wouldn’t stay here again
Stayed 2 nights in Mar 2023

2/10 Terrible

peter

Disliked: Staff & service
I would not stay here again
Stayed 2 nights in Oct 2022

8/10 Good

dawn

I love the property, the vibe was cool and laid back, the staff was warm and friendly, the listening room and secret bar were awesome features. The room was comfortable and I loved the nesresso in room, would have loved ceramic cups and a couple of extra pods on hand. I enjoyed the Massage services at the Spa while staying on site and felt pampered while there. My let down was the food, we ate at Trace and had room service also, in both cases found the food mediocre at best. Not well cooked or seasoned.
Stayed 2 nights in Mar 2023

6/10 Okay

Joshua

Liked: Room comfort
Disappointed
The only thing good about the stay was the location and the valet service. The layout of the room was decent. However, the bed was horribly uncomfortable. The sheets and pillows were itchy and unsanitary. I wouldn't recommend this hotel to a friend.
Stayed 2 nights in Aug 2022

10/10 Excellent

jessica

The only negative is our room wasn’t cleaned when we returned from our day. Their cleaning staff finished at 2:00pm and we had no idea.
Stayed 2 nights in Oct 2022