Crowne Plaza Auckland, an IHG Hotel

4.0 star property
Hotel with a 24-hour fitness centre, steps from SkyCity Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Auckland, an IHG Hotel

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
View from room
Point of interest
View from room
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
The price is S$158
includes taxes & fees
12 Jan - 13 Jan,2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

Premium Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Club lounge access (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access, City View (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
128 Albert St, Auckland, 1010

What's nearby

  • Sky Tower - 3 min walk
  • Queen Street Shopping District - 3 min walk
  • SkyCity Casino - 4 min walk
  • Auckland Ferry Terminal - 13 min walk
  • Princes Wharf - 13 min walk

Getting around

  • Auckland Britomart Station - 13 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Aria Restaurant - ‬1 min walk
  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Elliott Stables - ‬2 min walk
  • ‪Federal Delicatessen - ‬2 min walk
  • ‪Depot Eatery & Oyster Bar - ‬2 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

Upscale hotel near Sky Tower
Located close to SkyCity Casino and Queen Street Shopping District, Crowne Plaza Auckland, an IHG Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Aria Restaurant and Bar, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, babysitting (surcharge) and a lift
  • 10 meeting rooms, ATM/banking services and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 352 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,118 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Self-parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Is Crowne Plaza Auckland, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Auckland, an IHG Hotel?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland, an IHG Hotel on 12 Jan,2025 start from S$157.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Auckland, an IHG Hotel?

Self-parking is available for NZD 30 per day.

What time is check-in at Crowne Plaza Auckland, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Auckland, an IHG Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Auckland, an IHG Hotel located?

Located in Auckland Central Business District, this hotel is steps away from SkyCity Casino and Sky Tower. Auckland Ferry Terminal and Queen Street Shopping District are also within 15 minutes. Gaunt Street Tram Stop is 14 minutes by foot and Auckland Britomart Station is 13 minutes.

Crowne Plaza Auckland, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrijana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor, Melbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in Auckland CBD
Stayed 1 night in Nov 2024

8/10 Good

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Our room was ready early and we were able to check in with ease. We were on the 18th floor and had a great view. Our beds were very comfortable and the bathroom products were excellent. Our only real issues were only had 2 towels in our room even after requesting extra 3 (for the number of our party) and our room wasn't serviced on the 3rd day of our stay. There was a great deal of construction that made entering the hotel difficult (not the fault of the property, but I wish we had known in advance).
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Many activites and venues within 1/2 mile. Top notch hotel!! Excellent breakfast buffet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xochitl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with all the required services. In great location. We were able to fully rest at night and walkable distance from waterfront. Shower was awesome. I loved the toiletries. Kind staff.
Stayed 3 nights in Dec 2024

6/10 Okay

Allira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, this was our fourth time since July. It’s comfortable, clean and the staff are friendly. We love the buffet breakfast especially. With 6 kids, these little getaways are heavenly to us! We dined at the restaurant last night and it was disappointing however. I do have to say that when we complained it was remedied quickly so we’re grateful for this. It did take us by surprise after the last few stays though ! Nevermind, we looked forward to breakfast… however this was also surprisingly disappointing. There was no poached egg station, the mushrooms tasted awful, the bacon was all burnt, the usual gluten free options were few and far between. Hoping that this was just a one off in the busy lead up to Christmas and our next stay will be as pleasant as the previous three!
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Dec 2024

10/10 Excellent

Akshay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and modern. The breakfast spread is also very nice - with made to order eggs. The service staff - front desk and the restaurant are all very friendly and courteous. The location of the hotel is perfect - right in the middle of the Downtown/CBD area, with tons of restaurants and shopping options. Self parking in the attached garage is very convenient and fast. Would stay here again for sure !!
Stayed 1 night in Dec 2024

10/10 Excellent

Raewyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Comfortable hotel.room, standard amenities and a little dated but overall a nice stay. Good location central to cbd.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

6/10 Okay

XIAO PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Caro

Stayed 2 nights in Nov 2024

10/10 Excellent

Honeri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central dining options everywhere ,very walkable quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jennifer Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and friendly. Goodbarea for shopping and eating. Easy walk to the harbour
Stayed 6 nights in Oct 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff
Stayed 3 nights in Nov 2024

8/10 Good

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
I was booked in for the night of November 13th, flying in from Australia. Thanks to Qantas flight cancellation and delays, I arrived at the Hotel November 14th at 0530am. Desperately tired and pee'ed off with Qantas. The wonderful guy on duty arranged check out time of 1pm without any penalties. How great! was he and the Hotel. The bed was to die for and the room was pristine. Bestest sleep ever. Check out time....again, the staff were incredible. Everyone stay at this Hotel. Easy 10/10 stars
Stayed 1 night in Nov 2024

8/10 Good

Rore

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Honeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel! Easy access to walkabout just about anywhere. Staff is kind and courteous. The room was perfect for me and my best friend traveling. The Sky City Casino is about a 5 min walk from this property. A lot of great restaurants surround this area too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice helpful staff, easy to park car and walk everywhere, felt safe
Stayed 2 nights in Oct 2024