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Citystay

3.0 star property
Antwerp hotel in Old Town

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citystay

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Street view
Front of property
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is S$141
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Suite

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

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The price is S$89
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
43 Burchtgracht, Antwerp, Vlaanderen, 2000

What's nearby

  • Antwerp Market Square - 4 min walk - 0.4 km
  • Cathedral of Our Lady - 5 min walk - 0.5 km
  • Green Square - 8 min walk - 0.7 km
  • Museum Aan de Stroom - 10 min walk - 0.9 km
  • Antwerp Zoo - 4 min drive - 1.9 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp-South Station - 8 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • ‪De Bomma - ‬3 min walk
  • ‪Den Engel - ‬3 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪Caffe Mundi - ‬3 min walk
  • ‪De 7 Schaken - ‬3 min walk

About this property

Citystay

Hotel located in Old Town
Citystay provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, secured bike storage and multilingual staff
  • Luggage storage and smoke-free property
Room features
All guest rooms at Citystay offer comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and hairdryers
  • LED light bulbs, electric kettles and heating

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 28 per day)
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in hallways (80 centimetre high)
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 28 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

Is Citystay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citystay?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Citystay on 25 Nov,2024 start from S$140.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citystay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Citystay?

Checkout is at 11:00 AM. Late checkout is available for EUR 15 (subject to availability).

Does Citystay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Citystay located?

Located in Old Town, this hotel is steps away from Butcher's Hall, Steen Castle and National Maritime Museum. Antwerp City Hall and Antwerp Market Square are also within 5 minutes. Antwerp Central Station is 23 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 23 minutes.

Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 53 reviews" "
Rating 8 - Good. 9 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Yen lin

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value. Beautiful modern room. Nice location
Stayed 2 nights in Jun 2023

2/10 Terrible

Tiffany, Felah

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Antwerp
Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality and location for the price
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022

10/10 Excellent

Ehsanul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kent Mikael

Stayed 1 night in Jul 2022

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed. Owner let us store our luggage before check in. Convenient location.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice and quiet and very clean. My only small complaint would be that the pillows were a little lumpy but the bed itself was comfortable.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous rooms and plenty of hot water and towels. I don't often experience this level of comfort at so-called luxury hotels!
Stayed 3 nights in Oct 2019

10/10 Excellent

Alvaro, Guatemala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price, sparkling clean, and easy to enter with the code that you get from the staff.
Stayed 2 nights in Sep 2019

8/10 Good

Danielle, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great room. Staff was helpful. The noise in the stairwell is really carries, so we were woken up a few times in the night by people coming and going. This was the only issue and would be greatly improved if the proprietors would use even some small soundproofing measures (such as wall hangings, rugs, or a brush or other cover at the bottom of the door to each room). Otherwise, the stay was great.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small hotel
CITYSTAY has eight or ten rooms in a quiet building in the historic district. I understand the rooms were remodeled in May 2019, which is consistent with the wonderful room we had. Our room was large, recently remodeled with quality, and had a great air conditioning system and mattress. I would definitely stay at this hotel again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨、舒服，距離聖母教堂很近！只是沒有電梯，要自己扛行李上樓喔！不過其他一切都非常的好！
Stayed 1 night in Jul 2024

10/10 Excellent

Johann

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Well equipped, well located in town. Efficient.
Stayed 1 night in Feb 2024

6/10 Okay

Jai

Stayed 2 nights in Jan 2024