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Grand Oasis Tulum Riviera

4.5 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Oasis Tulum Riviera

Exterior
3 outdoor pools, free pool cabanas, pool umbrellas
Restaurant
Minibar, in-room safe, iron/ironing board, free WiFi
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa
The price is S$295
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas
The Sens Tulum Riviera By Oasis
On private beach
Pool
All-inclusive
Spa
7.4 out of 10, Good, (98)
The price is S$328
includes taxes & fees
22 Dec - 23 Dec
The Sens Tulum Riviera By Oasis
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About the area

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 3.6 km
  • Aktun Chen - 4 min drive - 3.6 km
  • Akumal Ecological Center - 5 min drive - 4.1 km
  • Akumal Beach - 5 min drive - 4.0 km
  • Half Moon Bay - 12 min drive - 5.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Luxury all-inclusive hotel refurbished in 2023 and located near Akumal Beach
Consider a stay at Grand Oasis Tulum Riviera and take advantage of a free breakfast buffet, 3 swim-up bars and 3 poolside bars. This hotel is a great place to bask in the sun with a private beach, beach cabanas and beach massages. Treat yourself to a body scrub, a body wrap or a manicure/pedicure at Kin Ha, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars and free cabanas
  • Free self-parking
  • Beach umbrellas, a dock and concierge services
  • A ballroom, outdoor furniture and a nature reserve
  • Guest reviews say great things about the helpful staff
Room features
All 195 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and outdoor lighting
Property Registration Number OHN1708307KA

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Tulum Riviera have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Oasis Tulum Riviera?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Grand Oasis Tulum Riviera on 29 Nov,2024 start from S$294.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Oasis Tulum Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Tulum Riviera?

Self-parking is free at this property.

What time is check-in at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Tulum Riviera?

Checkout is at noon.

Are there all-inclusive benefits at Grand Oasis Tulum Riviera?

Yes, the property is all-inclusive.

Where is Grand Oasis Tulum Riviera located?

Nestled on the beach, this Akumal hotel is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 2 mi (3.2 km) from Akumal Beach. Aktun Chen is 1.4 mi (2.3 km) away.

Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 82 out of 232 reviews" "
Rating 8 - Good. 48 out of 232 reviews" "
Rating 6 - Okay. 45 out of 232 reviews" "
Rating 4 - Poor. 29 out of 232 reviews" "
Rating 2 - Terrible. 28 out of 232 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Oscar, Fultondale

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The room had drainage problems and had a very bad smell and I reported it to the lobby and they never did anything and I had to leave the hotel before the date
Stayed 4 nights in Nov 2024

10/10 Excellent

marjeta

Travelled with family
Liked: Property conditions & facilities
Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
Stayed 5 nights in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Natalya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We love pool with bar by the ocean,very beautiful view,nice beach area and gorgeous ocean.Staff always clean beach area from sewage.On the left side there is rocks inside the ocean,but right is just sand,so you don’t really need water shoes.Property is old and need to fix ceiling in the lobby and buffet area there is leaking.Our room was beach front ,very nice views just one step from beach(first floor)but faucets is very old and rusty.
Stayed 9 nights in Aug 2024

6/10 Okay

Krisha

Liked: Staff & service
Estan en Remodelacion la propiedad
Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice tesort.
Stayed 3 nights in May 2024

4/10 Poor

Nidia E

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time there , the staff was very helpful and kind. I enjoyed the room it was very clean and comfy. The staff came and asked everyday if we needed anything even after room was serviced.. i stayed there 8-20-2024.. i will definitely stay there again .
Stayed 3 nights in Aug 2024

6/10 Okay

Jeremiah

Travelled with family and small children
Disliked: Property conditions & facilities
Our room was dirty. Stained furniture all over and the pools appropriate for small children need immediate renovations.
Stayed 3 nights in Aug 2024

6/10 Okay

Valon

Travelled with family and small children, Travelled with group
The beach was amazing but the hotel needs updates. The rooms were OK, but they need to be updated and the staff is OK.
Stayed 10 nights in Aug 2024

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024

6/10 Okay

Rheena

They were average
Stayed 13 nights in Jul 2024

6/10 Okay

Kionnie

Travelled with partner
Liked: Cleanliness, staff & service
The food and drinks could have been a lil better it was really a hit or miss the private chef which u pay extra for was really good …the place is really peaceful but I wish it was more to do on the actual resort the people was really nice it definitely needs more renovation looks a lil outdated and a lot of places smelled like mildew it wasn’t the best but it wasn’t the worst…yu get what Yu paid for
Stayed 4 nights in Aug 2024

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estuvo muy bien, disfrutamos mucho la estancia
Stayed 1 night in Aug 2024

2/10 Terrible

Merci

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk. This property is not worth staying in even if it was free. The only thing that is beautiful is the beach. The food, service, customer service, cleanliness, odor etc. No one tends to care at all when you vocalize concern with any issues. On my 1st day I booked a dinner in the beach which they said was in a private area and day of the dinner it was located in the area where you enter the beach and the shower and pool. They refused to move the table and the only accommodation provided was to eat inside. I decided to cancel and they had the audacity to try and charge me until I asked to speak with senior management. I always try to see the light in it all and the only plus was the company I had that got me thru staying there. We decided to check out early because it just was’t worth staying a day more.
Stayed 5 nights in Aug 2024

2/10 Terrible

Latasha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s lobby was great. However upon arrival the rooms were dirty the air conditioning did not get cool. The restaurants were limited and not open throughout the day with very few selections to choose from. Before dusk raccoons were out everyone all over the resort. Which made walking around the resort at night a scary experience. The raccoons were aggressive and wondered in the outdoor restaurant. This was the worst all inclusive resort I have ever experienced
Stayed 3 nights in Jul 2024

2/10 Terrible

Shana

Stayed 3 nights in Jul 2024

4/10 Poor

Deshawn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The best service was the people working the food areas, everything else was bad. The Air conditioner didn’t get cold enough, the room has black mold everywhere, kids running and screaming early in the morning and the staff did nothing to help, people were making loud noises above us by moving furniture. Again, staff did nothing
Stayed 2 nights in Jul 2024

8/10 Good

gaston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort, beach is beautiful, staff was really amazing n helpfull at all times. Only complaint i have is that the resort is super boring, nothing to do other than just go to the pool n beach. Music is really low and boring, no entertainment nor night shows at all, the dj that play music at night is bad, music doesn't even make u wanna dance. Maybe is just because grand oasis just acquired this resort about 7 months ago n is going under new renovations but at the moment this resort is not for us. Is 25 minutes away from tulum n if u order a taxy at the front they try to charge u 380 dollars which is insane. Honestly the resort is kinda for old people or people that doesn't want to be around other people. Just my opinion
Stayed 4 nights in Jul 2024

6/10 Okay

Vasyl, Pelham Manor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that we enjoyed was the beach. However, be aware that there is no lifeguard on the beach and there are no flags that tell you if it’s safe to swim. We saw huge sting rays and even a reef shark while snorkelling right close to the beach. It was a poor choice for food in the buffet. When we were trying to get the better room, the staff showed us the worst room. They didn’t try to do give us better room even if the hotel was almost empty. A lot of mosquitoes at night. Have a bug spray with you , otherwise you will have to buy it in the gift store for $30
Stayed 8 nights in Jul 2024

8/10 Good

MICHAEL

Travelled with family and small children
Liked: Property conditions & facilities
Food at the restaurants were amazing.
Stayed 6 nights in Mar 2024

4/10 Poor

Quadeera

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
HAS Potential But needs major improvements. Property has rust and is worn out and the worst part is the food quality just simply disgusting. I seen a roach in my bathroom. The only good thing was that it was in the beach and the pools were amazing ! The room set up I had was nice as well. But they can do better !!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Dianely

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Stayed 8 nights in Jul 2024