Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Aerial view
In-room safe, individually furnished, desk, laptop workspace
7 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included

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Room options

Available filters for rooms
Showing 41 of 41 rooms

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
2 bedrooms
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
2 bedrooms
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
2 bedrooms
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
2 bedrooms
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Blackout curtains
2 bedrooms
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
TV
Sofa bed - single
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 6 min walk
  • Riviera Maya Golf Club - 17 min walk
  • Aktun Chen - 17 min walk
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Los Corales - ‬8 min walk
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Luxury all-inclusive property near Akumal Beach
Consider a stay at Bahia Principe Luxury Akumal - All Inclusive and take advantage of a free breakfast buffet, a golf course and a nightclub. With a private beach, 2 beach bars and beach massages, this property is the perfect place to soak up some sun. Indulge in a facial, a body wrap and a manicure/pedicure at Bahia Spa, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as basketball, parasailing and kayaking. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Free bike hire, 5 outdoor tennis courts and an electric car charging station
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 758 individually furnished rooms include comforts, such as 24-hour room service and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with Jetted bath and rainfall showers
  • TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Access to off-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arlequin
  • Dolce Vita
  • Frutos del Mar
  • Riviera
  • Rodizio Los Corales

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free babysitting
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Bahia Principe Luxury Akumal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Akumal - All Inclusive?

Self-parking is free at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Bahia Principe Luxury Akumal - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Bahia Principe Luxury Akumal - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Bahia Principe Luxury Akumal - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach is 1.6 mi (2.6 km) away.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 721 out of 1335 reviews" "
Rating 8 - Good. 319 out of 1335 reviews" "
Rating 6 - Okay. 143 out of 1335 reviews" "
Rating 4 - Poor. 78 out of 1335 reviews" "
Rating 2 - Terrible. 74 out of 1335 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Romany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good
Stayed 5 nights in Oct 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia Principe Luxury Akumal is our go to resort when traveling to mexico. We have stayed at this resort since 2012. The staff is amazing and friendly. The specialty restaurants are excellent. Any problems that are experienced, if any, are corrected immediately. There are only two areas of disappointment that we have observed during our last 4 visits: 1- the entertainment has diminished and 2- The number of transportation shuttles is less and they seem to run less often. In the past, there were always nightly shows in the lobby bars at each resort during the evenings (7P-10P). Otherwise, we are extremely happy with our vacations when staying at Bahia Principe.
Stayed 8 nights in Oct 2024

6/10 Okay

Kesete

Travelled with partner
Liked: Staff & service, amenities
Decent spot but I wouldn’t return. The service was good and the food was solid, however the facilities were dated. There were leaks throughout the property (it rained a lot because of the timing of the trip) which didn’t ruin the experience but it was noticeable. I speak about the leaks because they almost ruined the trip as a part of the ceiling almost fell on my wife as we were leaving the resort to go home. The resort is LARGE and connected to other properties under the Bahía umbrella. If you want to explore, it’s cool, but you need to take a cart to the other places and waiting on the cart can be a hassle (low leverage hassle, but if you want convenience, the size of the resorts don’t make it easy to traverse). The food was good and the drinks were good. Unsure if we’d go back since we like another brand better, but the trip was what we needed so there’s were no complaints during or after the trip.
Stayed 4 nights in Oct 2024

8/10 Good

Juan M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is beautiful!!!! The property ground is big and the system they have in place is great! Lots to do but lots of people too!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
Overall satisfied with the facility and stay at the resort. Enjoyed the beaches and the al a carte restaurants. My only complaints was lack of a snack restaurant open in the evenings besides the buffet. They were all at the other Bahía resorts. Advertised 24 hour snack restaurant but not at Bahía Príncipe. After 7 the only way to get snack service was ordering from the room. The other complaint would be lack of communication about towels for the pools and beach. Only one location to pick up but not noted anywhere so wandered around looking and asking for quite some time.
Stayed 6 nights in Oct 2024

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs some upgrades, however the staff and the food are top notch!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lars

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our getaway at this amazing resort.
Stayed 4 nights in Oct 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to have our honeymoon
Stayed 5 nights in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation option! Will definitely return in the near future! Thanks
Stayed 4 nights in Oct 2024

10/10 Excellent

Jerry lee, Grande Prairie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed everything the Resort had to offer the staff along with excursions was exceptional i will be returning to the resort next year with my grand children along with children thank you so much for the outstanding service along with pampering from the spa
Stayed 7 nights in Oct 2024

6/10 Okay

Starla

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was beautiful and clean. Service lacked, I had to request the VIP wine on the 2nd day and coffee replacement in my room every day. We were unable to get any reservations at the restaurants, disappointed in the buffets at all of the locations, mainly the food replenishments and freshness. Staff were friendly, but unable to help in most cases. I wish there was more communication on what is needed for reservations, nothing available upon check in for the full 6 days stayed. A list of the events and shows upon check in would be good, we didn’t know in advance to plan for attending. The shuttle service and staff were great for around the property, especially with it being so big. We enjoyed our time together here, and it is beautiful and clean. I guess I expected more for a 5 star resort.
Stayed 5 nights in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful resort , great vibes. Eric and Jose at the buffet went above and beyond for us thank you for a great experience
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente el personal súper atentos, la comida, eventos súper grandes espacios a la orilla de playa perfecto. Solo las almohadas olían un poco húmedas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Derek Wai-Hin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was wonderful but unfortunately some of the benefits that were listed were not offered to me even after speaking to the front desk about it every day of my stay. They ensured me something would be done, but nothing was done during my stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, qualities, the way the staff manage the people and the attentions, security was excellent. Facilities were awsome, entertainment, the hold experience was very gratifying the Bahia Principe knows their business We will be returning next year.,
Stayed 7 nights in Oct 2024

6/10 Okay

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful. We loved the layout and the village feel. But it was way too hard to eat. If you don’t make dinner reservations in advance you will be eating at a buffet or crappy snack shop for every meal. Some of the buffet food was good. But most of it was bland and under-seasoned, and not a lot of Mexican food! If the food was better we would come back.
Stayed 5 nights in Oct 2024

10/10 Excellent

EWERELY FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Un hermoso lugar!! El servicio al cliente sobrepasó mis expectativas. La mejor decisión estamos listos para regresar en familia!!
Stayed 7 nights in Sep 2024

4/10 Poor

Shirley Sugey

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very bad customer service
Stayed 7 nights in Oct 2024

8/10 Good

Zoila Esperanza

Stayed 7 nights in Sep 2024

8/10 Good

Harvey Louis Mitchell,

Travelled with family, Travelled with partner
Liked: Amenities
We liked the building by the infinity pool .we did not the like buildings 5202 and the other we stayed at third was not great. lots of bugs on the first floor and the maid service was not good on the 1st floor.when we got upgraded, we did love the building by the ocean and adult only section infinity pool.The buffet was ok but they all seem to have the same almost every nite.The entertainment was ok but the singers not that great.we loved the fire show.They had great stuff for the kids even tho ours is grown.We think some of the proerty needs to be updated like the rooms close to the lobby .we did appreciate the upgrade as our experience before we arrived with the transfers and airfairs was not.Yolanda made our last 3 days there awesome and guest experience in the adult only building.Thank you for helping us,for that we reason we probably would return.
Stayed 7 nights in Oct 2024

10/10 Excellent

Iosif

Stayed 6 nights in Sep 2024

4/10 Poor

gladys

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No dinner reservations available. I did see a lot of empty tables at the restaurant I was able to book. I believe you must be a member in orser to have a decent dinner otherwise you are basically forced to eat at the buffett. Limited transportation to the rooms. I WILL NOT VISIT THIS RESORT AGAIN
Stayed 4 nights in Oct 2024

8/10 Good

Shawn

Travelled with partner
The food was good, could have had more choices, the beach was good, not the best, the staffs was very nice, all the areas was very clean, including the room well kept,definitely will come back.
Stayed 5 nights in Oct 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024