Mexico and Central America Kid friendly Holidays

1st all inclusive i’ve been to. seemed like they had the basics down- drinks, snacks, towels, shampoo, conditioner, soap, body lotion. solid place. the food was hit or miss, but I’m picky and have some sensory issues such as texture of things, so keep that in mind. got my first professional massage ever and the lady got a knot out that i’ve been trying to get out for months in the 25 min service (extra, pay at checkout), it was exquisite. staff is open to help with whatever was needed, and they did what they could. the servers at the buffet are kind

I will preface this by stating this is a timeshare resort. All owners get priority over resort guests for everything. If you are okay with being told constantly that members get first preference on everything, then you will be fine. Due to this, my family will not stay here again. Pros: The rooms have full kitchens and we stayed in the 1 bedroom suite. We chose to stay here for this top reason (so we did not have to share a room with our kids). In hind site, I am seeing now that it would have been better to get other benefits. However, the room was very clean and the maid staff was great. Room service was also good. The food was so/so at best The spa- although small, it was perfect, very clean and welcoming, whirlpool, sauna, steam room, relaxation rooms, and plenty of towels/ cucumbers for eyes, and cold towels available. I had two massages and the spa was for sure the highlight of the trip. The main restaurants- Hacienda, La Trattoria, and The Bistro were great. Good service and delicious food. The shows were good, entertainment staff friendly, nice gym Areas to note: Full disclaimer should be made that the all inclusive is not all inclusive. Drinks are bottom shelf and only 1 beer choice. Lots of restrictions, they watch you at the pool to make sure you don’t leave your seat for too long. Towels- policing of old towels was a bit ridiculous Our concierge was not available to help. Some staff were not friendly or helpful. Maybe I have too high expectations.

The property was kept impeccably clean, the staff worked very hard at it. We were treated very well from the time we arrived to the time we left. The only downfall was that to take advantage of some of the activity discounts offered, we had to attend a 2 hour “sales pitch” on buying into Wyndhams “vacation plan”. We did not choose to join and did receive the discounts just the same but, we won’t get that 2 hours back as vacations do only come once a year for my wife and I. All in all, a super nice place and can’t stress enough how great the whole staff was.

Pool was nice, maid service was prompt. Food was ok, certainly had a feel from a food perspective that they were trying to keep costs low though.

Beautiful property! Very friendly staff!

Beautiful property! Very friendly staff!