Middle East Cheap Holidays Holidays

Good place to stay. Only if you I had was my Wi-Fi would not connect. Stay up was able to fix.

The hotel is in a good location, especially if you like Dubai Marina. However, it’s very outdated — the rooms no longer feel like they belong in a 5-star hotel. Staff are friendly and do their job well (which is common in Dubai), but don’t expect a true 5-star experience. The rooms, bathrooms, and furnishings are extremely old-fashioned and clearly need renovation. Most of the guests are low-budget family tourists, and the overall guest profile is quite low. For example, I was charged a 500 AED deposit at check-in, but the minibar in the room was completely empty. I asked why and requested it to be filled especially since I had paid a deposit but the hotel refused. Despite mentioning that I was an Expedia VIP guest, they didn’t offer any room upgrade. In fact, it felt like they gave me one of the worst rooms on purpose. I believe they assign worse rooms specifically to Expedia guests.

The service level of every staff member in this establishment was top notch. They always went above and beyond with a smile.

Phenomenal service all round!

This hotel exceeded my expectations, it's a very luxurious hotel, very comfortable room, huge bed, clean and spacey. The staff was very polite and kind, i got a room on their 39th floor, oh boy! they view i got was magnificent.

Phenomenal service all round!

The hotel is in a good location, especially if you like Dubai Marina. However, it’s very outdated — the rooms no longer feel like they belong in a 5-star hotel. Staff are friendly and do their job well (which is common in Dubai), but don’t expect a true 5-star experience. The rooms, bathrooms, and furnishings are extremely old-fashioned and clearly need renovation. Most of the guests are low-budget family tourists, and the overall guest profile is quite low. For example, I was charged a 500 AED deposit at check-in, but the minibar in the room was completely empty. I asked why and requested it to be filled especially since I had paid a deposit but the hotel refused. Despite mentioning that I was an Expedia VIP guest, they didn’t offer any room upgrade. In fact, it felt like they gave me one of the worst rooms on purpose. I believe they assign worse rooms specifically to Expedia guests.

The service level of every staff member in this establishment was top notch. They always went above and beyond with a smile.

had a great stay at this hotel. The staff was friendly, rooms were clean, and service was excellent . Their travel desk (Abdul)is life saver .

Good place to stay. Only if you I had was my Wi-Fi would not connect. Stay up was able to fix.

Phenomenal service all round!