Middle East Beach Holidays

We celebrated our 10th wedding anniversary in Dubai and the staff at this property were so accommodating. I would definitely stay here again.

The hotel is in a good location, especially if you like Dubai Marina. However, it’s very outdated — the rooms no longer feel like they belong in a 5-star hotel. Staff are friendly and do their job well (which is common in Dubai), but don’t expect a true 5-star experience. The rooms, bathrooms, and furnishings are extremely old-fashioned and clearly need renovation. Most of the guests are low-budget family tourists, and the overall guest profile is quite low. For example, I was charged a 500 AED deposit at check-in, but the minibar in the room was completely empty. I asked why and requested it to be filled especially since I had paid a deposit but the hotel refused. Despite mentioning that I was an Expedia VIP guest, they didn’t offer any room upgrade. In fact, it felt like they gave me one of the worst rooms on purpose. I believe they assign worse rooms specifically to Expedia guests.

Very nice staff and safe enviormebt for kids

Love this hotel, the beach,the gardens and the pools. The staff were amazing.

The service level of every staff member in this establishment was top notch. They always went above and beyond with a smile.

The hotel is in a good location, especially if you like Dubai Marina. However, it’s very outdated — the rooms no longer feel like they belong in a 5-star hotel. Staff are friendly and do their job well (which is common in Dubai), but don’t expect a true 5-star experience. The rooms, bathrooms, and furnishings are extremely old-fashioned and clearly need renovation. Most of the guests are low-budget family tourists, and the overall guest profile is quite low. For example, I was charged a 500 AED deposit at check-in, but the minibar in the room was completely empty. I asked why and requested it to be filled especially since I had paid a deposit but the hotel refused. Despite mentioning that I was an Expedia VIP guest, they didn’t offer any room upgrade. In fact, it felt like they gave me one of the worst rooms on purpose. I believe they assign worse rooms specifically to Expedia guests.

Very nice staff and safe enviormebt for kids

Love this hotel, the beach,the gardens and the pools. The staff were amazing.

This hotel exceeded my expectations, it's a very luxurious hotel, very comfortable room, huge bed, clean and spacey. The staff was very polite and kind, i got a room on their 39th floor, oh boy! they view i got was magnificent.