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Hotel Helios

2.0 star property
Hotel in Zakopane with 24-hour front desk and coffee shop/cafe

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February 2025

Photo gallery for Hotel Helios

Breakfast, lunch, dinner served; local cuisine, garden views
Children’s area
Reception
View from room
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room

Television

Standard Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
Digital channels
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room, Non Smoking, Balcony

Down duvets, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Small Double Room with Small Bathroom (Parking view)

Down duvets, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Free bottled water
Shared/communal kitchen
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room, Non Smoking, Balcony

Down duvets, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Triple Room, Ensuite

Down duvets, in-room safe, iron/ironing board, free WiFi

Comfort Triple Room, Ensuite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Down duvet
Private bathroom
Free bottled water
Shared/communal kitchen
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
Digital channels
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double Room

Down duvets, in-room safe, iron/ironing board, free WiFi

Economy Double Room

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Free bottled water
Shared/communal kitchen
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Non Smoking, Private Bathroom

Down duvets, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room, Non Smoking, Private Bathroom

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Private bathroom
Free bottled water
Shared/communal kitchen
Digital channels
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Small Double Room with Small Bathroom (Parking view)

Down duvets, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Private bathroom
Free bottled water
Shared/communal kitchen
Digital channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

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About the area

Map
Sloneczna 2a, Zakopane, Lesser Poland, 34500

What's nearby

  • Krupowki Street - 9 min walk - 0.8 km
  • Gubalowka Market - 10 min walk - 0.8 km
  • Zakopane Aqua Park - 14 min walk - 1.2 km
  • Nosal Ski Center - 6 min drive - 3.9 km
  • Gubałówka - 12 min drive - 6.3 km

Getting around

  • Zakopane Station - 9 min walk
  • Kraków (KRK-John Paul II - Balice) - 93 min drive

Restaurants

  • ‪Gazdowo Kuźnia - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Strh - ‬9 min walk
  • ‪Karczma Sabała - ‬9 min walk
  • ‪Villa Toscana - ‬7 min walk

About this property

Hotel Helios

Hotel in the city centre
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Hotel Helios. The on-site local cuisine family restaurant, Zakopiańskie Smaki, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to a playground and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • Luggage storage, outdoor furniture and tour/ticket information
Room features
All guest rooms at Hotel Helios offer amenities, such as free WiFi and safes, in addition to free bottled water and room service.
More conveniences in all rooms include:
  • Heating and portable fans
  • Baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Communal kitchens, baby baths and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zakopiańskie Smaki

Things to do

  • Bicycle storage
  • Playground
  • Ski storage

Family friendly

  • Baby bath
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service
  • Shared kitchen access

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 45 for adults and from PLN 45 for children
  • Airport shuttle fee: PLN 400 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Helios Zakopane
Hotel Helios Zakopane
Hotel Helios Hotel
Hotel Helios Zakopane
Hotel Helios Hotel Zakopane

Frequently asked questions

Is Hotel Helios pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helios?

Self-parking is free at this property.

What time is check-in at Hotel Helios?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helios?

Checkout is at 11 AM.

Does Hotel Helios provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Hotel Helios located?

Located in the heart of Zakopane, this hotel is within a 10-minute walk of Krupowki Street, Tatra Museum and Gubalowka Market. Zakopane Art Gallery and Polish Ropeways S.A. Dolna Gubałówka Station are also within 15 minutes. Zakopane Station is 9 minutes by foot.

Hotel Helios Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 129 reviews" "
Rating 8 - Good. 54 out of 129 reviews" "
Rating 6 - Okay. 24 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

rasmus tobias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very good location and with beautiful view of the mountains.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

FENG CHIAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to stay over !
Perfect location and wonderful view from the window
Stayed 1 night in Sep 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good, clean, quiet and cheap hotel in the centre of Zakopane.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Slavek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

john

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Stayed 1 night in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay & Great Restaurant
The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Stayed 1 night in May 2019

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Could have been better.
Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Stayed 3 nights in Feb 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Stayed 7 nights in Aug 2018

10/10 Excellent

Roland, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel in the heart of Zakopane
Great, friendly, comfortable, clean hotel in the centre of Zakopane at the right price. Not much more you could ask for.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the place. It was nicely located, super friendly and helpful staff, good breakfast, and a great experience.
Stayed 2 nights in Jun 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in zakopane
The hotel is quite good, with a wonderful view of the mountains and very helpful staff. The only drawback is that there is no lift so be prepared because we had to carry our luggage to the 3rd floor.

8/10 Good

Sheila (39), England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
Staff very nice. Clean. Excellent family room with 2 bathrooms! Beds could do with being updated - only let down. Great location. Close to town and Gubalowka mountain. Play room. Good family hotel (if you're ok not having a luxury bed. Didn't bother me, but would my parents).
Stayed 4 nights in Feb 2018

6/10 Okay

adam, london

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Little dated
It's high days were probably in 1980s... I have a feeling it's time is over and waiting for demolition. Having sad that it was clean and quiet...
Stayed 3 nights in Jan 2018

4/10 Poor

Jon, Great Britain

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice room but terrible noise
The hotel rooms were lovely and the restraunt next door was great, but there was terrible noise every night with drunk people coming back and messing around in the corridors. When it was mentioned to staff were rude and they said just put earplugs in. I think that is terrible customer service and I would never stay here again.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second time to be here
really money saving if you stay in this hotel. Relative close to bus stops and supermarkets. 10 min walk to shopping street. rooms are clean, but not so big.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

A bit dated
The hotel was nice enough in a good location. It was just a little dated and the rooms could do with having air conditioning. The staff could also have been a little friendlier.
Stayed 2 nights in Aug 2017

10/10 Excellent

Jez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Super hotel good value for money, rooms were cleaned daily with adequate facilities. The staff were very friendly and helpful and gave good advice on attractions and where to catch the local buses great location to access the center of town. If your planning a visit to Zakopane this hotel is well worth a stay.
Stayed 4 nights in Jun 2017