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Citadines Xingqing Palace Xi'an

4.5 star property
Luxury Xi'an hotel in Beilin with a marina

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January 2025

Photo gallery for Citadines Xingqing Palace Xi'an

Exterior
37-inch LCD TV with satellite channels, TV, DVD player
Down duvets, in-room safe, desk, blackout curtains
Fridge, microwave, stovetop, electric kettle
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking included
  • Housekeeping

Room options

Similar properties

Interior

Holiday Inn Express Xian North, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (52)
The price is S$60
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Express Xian North, an IHG Hotel
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About the area

Map
No.159 Xingqing Road,Beilin District, Xi'an, Shaanxi, 710049

What's nearby

  • Xi'an Jiaotong University - 1 min walk - 0.0 km
  • Xi'an Bell Tower and Drum Tower - 6 min drive - 5.7 km
  • Xi'an Bell Tower - 6 min drive - 5.1 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.2 km
  • Xi'an City Walls - 7 min drive - 7.8 km

Getting around

  • Xi'an East Station - 6 min drive
  • Tiyuchang Station - 6 min drive
  • Xi'an (XIY-Xianyang Intl.) - 48 min drive

Restaurants

  • ‪丁卉甜品咖啡屋 - ‬3 min walk
  • ‪真爱范特西ktv - ‬1 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪频道体育酒吧 - ‬1 min walk
  • ‪围炉夜话私房火锅 - ‬2 min walk

About this property

Citadines Xingqing Palace Xi'an

Luxury family-friendly hotel located in Beilin
Take advantage of a marina, a rooftop terrace and an arcade/games room at Citadines Xingqing Palace Xi'an. The on-site restaurant, Alccino, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), a porter/bellboy and a lift
Room features
All 138 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep-soaking baths and hairdryers
  • 37-inch LCD TVs with satellite channels and DVD players
  • Separate sitting areas, kitchenettes and fridges

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 58 for adults and CNY 29 for children
  • A restaurant

Restaurants on site

  • Alccino

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Marina
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Built in 2011
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 29 for children
  • Airport shuttle fee: CNY 280 per person (one-way)
  • Rollaway bed fee: CNY 120 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Citadines Xingqing Palace
Citadines Xingqing Palace Aparthotel
Citadines Xingqing Palace Aparthotel Xi'an
Citadines Xingqing Palace Xi'an
Xingqing
Citadines Xingqing Palace Xi'An China/Shaanxi
Citadines Xingqing Palace Xi'an Aparthotel
Citadines Xingqing Xi'an Xi'an
Citadines Xingqing Palace Xi'an Hotel
Citadines Xingqing Palace Xi'an Xi'an
Citadines Xingqing Palace Xi'an Hotel Xi'an

Frequently asked questions

Is Citadines Xingqing Palace Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Xingqing Palace Xi'an?

Self-parking is free at this property.

What time is check-in at Citadines Xingqing Palace Xi'an?

Check-in start time: noon; check-in end time: 6:00 AM.

What time is check-out at Citadines Xingqing Palace Xi'an?

Checkout is at noon.

Does Citadines Xingqing Palace Xi'an provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 280 per person applies.

Where is Citadines Xingqing Palace Xi'an located?

This family-friendly Xi'an hotel is located in the historical district, within 1 mi (2 km) of Xi'an Jiaotong University, Xi'an Yatong Mengguo Amusement Park and Xingqing Palace Park. Xingqing Lake and TangBo Art Museum are also within 2 miles (3 km).

Citadines Xingqing Palace Xi'an Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 100 reviews" "
Rating 8 - Good. 48 out of 100 reviews" "
Rating 6 - Okay. 11 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Soo Ann

Liked: Cleanliness, room comfort
Not in city centre but is fairly convenient to get taxi (about 20rmb) to Xian train station and city centre. Leave an hour journey by taxi if need to go to the airport. Super convenient to access to supermarket, KFC, bubble tea and other eateries as is just next to the service apartments
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
Though a bit dated the place looked clean and tidy, and as it was apartment style (including kitchen) also very convenient. Bed was very comfortable. Very convenient if you are visiting Jiaotong University.
Stayed 9 nights in Oct 2019

10/10 Excellent

Carol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Staff friendly. Convenient to take public transportation.
Stayed 3 nights in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and convenient location
Two night stay for a visit to Xian Jiaotong University, which is just a short 5 minute walks away from the hotel. To be honest I had not heard before of the "Citadines" properties, and my expectations for the stay were low ... How wrong was that! Check-in was very smooth and efficient, despite the usual paperwork required for foreigner- registration in Chinese hotels. The room was on a high floor with clean windows so that I enjoy the view, and the furnishings modern and comfortable. For just a 2 night stay I did not use any of the kitchen facilities, but it was nevertheless well equipped and I could easily imagine using this place for a longer stay if ever needed. Wifi was fast and east to connect to. Breakfast on the 6th floor was also a pleasant surprise - good coffee, cooked to order egg station, good selection of both western and Chinese food items, and friendly helpful staff. No question that this will be my first choice on any return trip to this area.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to XJTU; the room is clean; to subway station about 10min.
Stayed 9 nights in Jan 2019

8/10 Good

Cici, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Comfortable hotel and recommend travelers to stay here in Xian.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2018

6/10 Okay

Siong Ching

Liked: Room comfort
Disliked: Staff & service
an apartment
Great Housekeeping. Receptionists are lacking service knowledge.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean rooms. Decent location and friendly staff.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking...
for a wonderful, central, and clean accommodation in Xi'an. Here it is!
Stayed 4 nights in Jun 2018

8/10 Good

GRIGORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel is conveniently located, not far from a number of local attractions, including city wall. The staff was very friendly and helpful, but speaks very limited English. The breakfast was good. The room we stayed had a small kitchen, with all main appliances. The room and hotel in general is clean. The WiFi was slow. The hotel was not expensive, and our view is good for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Really nice hotel, I had two bedrooms two bath apartment, it was very clean and comfortable apartment. But I think the Expedia site was misleading. There are two same brand name hotels in Xi’an, one is in center city, one I stayed at 15 minuets away from the central city which is quite and less crowded from tourists. Expedia used the center city site characters to advertise the remote one, or at east didn’t specify the total information is based on the one in center city. When I chose my hotel in Xi’an, I was thinking close to center city, which close to lots of tourists sites. So based on the information Expedia provided, I booked the hotel I thought was in center city. ¥16-18 cheap taxi ride to center city was not too bad, I stayed a less crowded and quieter area which close to a University .
Stayed 2 nights in Mar 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location,
Even though it was not in the city,subway and bus are close by and Vanguard grocery is next door. The laundry facility is very handy,so is the exercise room. But the bed can be more comfy.
Stayed 3 nights in Feb 2018

6/10 Okay

Linda, Kuala Lumpur

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
COMFORTABLE, BUT.....
Checking in was a little exasperating as the staff spoke very little English, but we muddled through it. The Studio size was more than big enough, although the bathroom was small. It had a fully stocked kitchen(plates, cups, glasses, bowls, silverware, pots and pans), 2 burner stove, toaster, microwave, hot pot, and fridge with a freezer. The room was cleaned every day, and completely restocked with tea, coffee, and 2 large bottles of water. The ONLY thing I could really find fault with was the buffet breakfast served in the morning. Was NOT very good at all! Always the same every day. AND, they would only give you 1 FREE even if there were 2 in the room. The 2nd person had to pay for it! And you had to take one lift to the 6th floor, then change to ANOTHER one, and go DOWN to the 5th floor. Restaurants in the area were mostly ALL Chinese, with the people speaking VERY little or NO English. Although, there was one that was good, and the owner and MOST of the staff spoke English VERY well. Called SPR Coffee Giancomo's, it had a decent sized menu, and very generous portions. Prices not too bad either.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and accommodating. Clean and comfortable, can't ask for more when away from home. The room had all the ammmenities we would need. Is a little ways away from the sites but very still accessible via public transit.
Stayed 2 nights in Jul 2017

8/10 Good

Neville, Darwin, NT, Australia

Liked: Cleanliness, room comfort
Rooms Belie the Exterior
I had booked 3 x 1 br with kitchenettes. Received an upgrade to a 2 br suite with kitchen. Fantastic for our 6 person group. Rooms were excellent! Good location, renovations going on, breakfast a bit hit and miss. Staff friendly with limited English but communication for non Mandarin speaker is a challenge throughout Xian.
Stayed 3 nights in Jun 2017

10/10 Excellent

Jack22, Houston,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to the park
I enjoyed my stay at this location. The staff was very helpful and the room was very spacious. The bus stop is close as well.

8/10 Good

KuangHong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Web info incorrect or confusing the customer a bit
Good choice for family staying. A bit of confuse about the breakfast coupon & airport transfer shuttle bus charge for round trip as website shows ¥280 but in fact it was only cover single way the hotel explained.

8/10 Good

Thomas W, Florida, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a challenge for taxi drivers
The hotel itself was fine but I had three different taxi drivers fail to find it. The first was a taxi using the address written in chinese from hotels.com's printout so there may be an issue with that. The hotel manager gave me a map showing the hotel's location but it seems many taxi driver's lack map reading skills and two other drivers couldn't locate the hotel with the help of the map. I finally had to resort to telling them to drop me at the public park a few blocks away. If you stay here make the hotel staff write the address in Chinese - don't settle for the map. The front desk did seem to always have someone who did speak English to a reasonable degree. The room was clean and comfortable. There were many simple but satisfying resturants on the surrounding streets and a supermarket next door. Convienient for those things but a bit of a hike to the good stuff inside the old city walls (i.e. Bell Tower, Muslim Quarter, etc.)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room condition. Would choose it again.

10/10 Excellent

Kirk, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- all the comforts of home
I was so impressed and pleased with this hotel! Rooms were spacious and were arranged like apartments, with fridge, microwave and everything needed for longer term stays. The thermostat worked great, and I could get the room quite cool at nights for good sleep. The mattress and pillows were extremely comfortable, and the wifi was excellent. Several staff spoke fairly good English, so communication was not a problem. They were really helpful with recommendations and arrangements for taxi, etc. I would definitely stay there again!

8/10 Good

Joseph, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to stay
good service apartment with the reasonable price. although a bit outside the main CBD, public transport is still convenient. clean room

8/10 Good

Shen Jen, Sungai Petani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice business hotel
Very friendly and helpful staff A few kilometres from the centre but easy and cheap to get a taxi

8/10 Good

tom, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice apartment hotel. 15 minutes drive if u take the bus . 2 yuen per person.