6/10 Okay
Cerys
Travelled with family and small children
3 Feb,2025
Liked: Staff & service
There was one male that helped us switch rooms due to being on the ground floor with a little one whilst a wedding was taking place- he was great and very accommodating. Overall lovely looking hotel. Unfortunately service lacked… breakfast in the morning they ran out of butter at 9am for toast and the chef had to cut some. Evening meal… staff again very friendly but unfortunately did not have any knowledge regarding menus or drinks available (not their fault) reception staff - again can’t complain about their service but not a great look when everytime you go to reception there’s a glass patio door and they were outside having a vape or cigarette and only came in when required. This is directly next to the reception area and very visible infront of guests; we felt we were being an inconvenience.
Cerys
Stayed 2 nights in Feb 2025