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Phoenix Hotel Reuterhaus

Hotel in Wismar with a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Hotel Reuterhaus

Local cuisine
Exterior
Exterior
Minibar, in-room safe, desk, free wired Internet
Local cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

View all photos for Single Room

Hair dryer, towels

Single Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Minibar
In-room safe
Desk
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, free wired Internet

Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Minibar
In-room safe
Desk
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Am Markt 19, Wismar, MV, 23966

What's nearby

  • Wismar Market Square - 1 min walk - 0.1 km
  • Holy Spirit Church - 5 min walk - 0.5 km
  • St. Nicolai Church - 7 min walk - 0.6 km
  • Fürstenhof - 15 min walk - 1.3 km
  • Wonnemar Wismar - 4 min drive - 2.6 km

Getting around

  • Wismar Station - 8 min walk
  • Hamburg Airport (HAM) - 103 min drive

Restaurants

  • ‪Café Alte Löwenapotheke - ‬4 min walk
  • ‪Alter Schwede - ‬1 min walk
  • ‪Cafe 28 - ‬2 min walk
  • ‪Restaurant-Cafe Schwedenwache - ‬2 min walk
  • ‪Garcon - ‬2 min walk

About this property

Phoenix Hotel Reuterhaus

Property highlights
Phoenix Hotel Reuterhaus provides amenities, such as a terrace and a restaurant. Guests can connect to free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), tour/ticket information and smoke-free property
  • A front desk safe
Room features
All guest rooms at Phoenix Hotel Reuterhaus offer amenities, such as free Internet, safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Heating, desks and phones

Languages

German

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Phoenix Hotel Reuterhaus
Phoenix Hotel Reuterhaus Wismar
Phoenix Reuterhaus
Phoenix Reuterhaus Wismar
Phoenix Hotel Reuterhaus Hotel
Phoenix Hotel Reuterhaus Wismar
Phoenix Hotel Reuterhaus Hotel Wismar

Frequently asked questions

Is Phoenix Hotel Reuterhaus pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Hotel Reuterhaus?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel Reuterhaus?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Phoenix Hotel Reuterhaus?

Checkout is at 11 AM.

Where is Phoenix Hotel Reuterhaus located?

Situated in Wismar, this hotel is steps away from Wasserkunst, Wismar Market Square and Hinter Dem Rathaus Gallery. Holy Spirit Church and Alte Wasserturm are also within 10 minutes. Wismar Station is 8 minutes by foot.

Phoenix Hotel Reuterhaus Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 61 reviews" "
Rating 8 - Good. 28 out of 61 reviews" "
Rating 6 - Okay. 13 out of 61 reviews" "
Rating 4 - Poor. 3 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sophia

Travelled with family and small children
Liked: Cleanliness
I was there just for one night. It‘s a nice but old fashioned hotel. The rooms were clean, but in a stormy night it wasn’t quite easy to sleep as the room was noisy, probably due to the building itself. Calling prior to the trip the reception to evaluate where I could park, they were quite difficult to understand (no native German). Even a written request wasn’t answered. I only had luck to find a public parking place right in front of the hotel, within the free parking times.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Travelled with family
Liked: Property conditions & facilities
Vi havde Wismars bedste værelse. Udsigt ud over byens markedsplads og udsigt til byens vartegn, en smuk gammel brønd. En bedre udsigt kan man ikke få i Wismar. Personalet er mega høflige og venlige. Meget anbefalelsesværdigt hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Ellen

Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Andreas

Stayed 2 nights in Dec 2023

6/10 Okay

Lone Sicilia

Stayed 1 night in Jan 2022

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

2/10 Terrible

Ulrich

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Die Zimmer waren alt die Dusche sind nicht sauber die Fliesen sind Defekt und Schimmel Es ist nicht das was in der Beschreibung steht und der Service war auch nicht so
Stayed 12 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Juni2021
Preis-Leistung passt nicht. Keine Klimaanlage,kein Aufzug. Frühstück ok.sollte aber bei dem Preis ( 2Nächte DZ 245,€ ) enthslten sein. Lage sehr zentral
Stayed 2 nights in Jun 2021

10/10 Excellent

Kai arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel med sjarm i historiske omgivelser.
Ideell beliggenhet sentralt i byen. Hyggelig og serviceinnstilt betjening. God frokost og delikat servering av middag.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
OK
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Vackert am Markt
Hotellet vackert o centralt beläget Am Markt och årets Julmarknad
Stayed 2 nights in Nov 2018

6/10 Okay

Per

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt mini-semester
Hotellet hade perfekt läge i Alte Stadt, Wismar . Lätt att ta sig runt i staden , till fots . Många fina kyrkor, hus och trevliga serveringar . Både i själva staden och nere i hamnen . Perfekt resmål för en weekend .
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War alles tip top!
Tolle Lage, gute Küche und großzügige Räumlichkeit
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ingmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt läge
Centralt beläget intill torget och centrum

8/10 Good

dieter, zu Haus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schöner Aufenthalt
gut

6/10 Okay

Gerhard, Hamburg

Liked: Cleanliness, staff & service
Kleines Hotel, direkt am Markt der Stadt gelegen.
Freundliches und hilfsbereites Personal beim Check-In. Das Zimmer war eher klein. Leider muss man nach dem WLAN-Zugang extra fragen; der Zugangs stellte sich dann als langsam und wenig stabil heraus. Das Zimmer war eher altmodisch eingerichtet (relativ Röhrenfernseher mit eher schlechtem Bild, auch wenn man nicht zum Fernsehen nach Wismar kommt). - Frühstücksbuffet war ok, warme Speisen, z.B. gebratenen Schinken, Rührei o.Ä. war nicht vorhanden, aber alle Angebote wurden laufend aufgefüllt bis zum Ende der Frühstückszeit. Auch hier: freundliches und zuvorkommendes Personal.

6/10 Okay

Olli

Liked: Staff & service
Hotellissa ei ollut varattua huonetta
Hotelli oli täynnä ja varausta jonka olin tehnyt samana päivänä ei oltu huomattu. Henkilökunta auttoi kyllä etsimään läheltä vapaan hotellin. Olisi toivottavaa, että varausjärjestelmä olisi ajan tasalla.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sehr einfach ausgestattet dafür super Frühstück
Die besten Dinge am Reuterhaus sind das Frühstück und die Lage! Miten in Wismar gelegen, kann man von hier aus super die Stadt erkunden und hat direkt vor der Tür mehrere Restaurants zur Auswahl. Die Ausstattung des Zimmers ist leider sehr einfach gehalten. In dem sogenannten "Superior-Zimmer" gibt es keine Badewanne und als TV einen 15 Zoll Röhrenfernseher... superieur? Für den recht hohen Preis ungewöhnlich mager ausgestattet!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel mit schöner Aussicht
Die Fassade des Hotels ist beeindruckend. Der Empfang erfolgte zügig und herzlich. Das Zimmer war etwas klein, sodass wir uns beide an den Bettecken gestoßen haben. Der Röhrenfernseher mit einer schlechten Bildqualität sollte bald der Vergangenheit angehören. Vom Zimmer aus, hatte man einen herrlichen Ausblick auf den Markt. Das Parken direkt am Markt war sehr kostspielig. Das Frühstück war perfekt, die Bedienung sehr freundlich. Wir waren sehr zufrieden.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Phoenix Hotel Reuterhaus
냉장고 있음, 포트기 없음 방 많이 작음. 시설 낡음. 서비스 보통.

6/10 Okay

BMB

Disliked: Cleanliness, property conditions & facilities
Zentral gelegen
Bei unserer Anreise wurden wir mit einem nicht wirklich freundlichem "Und Sie sind ?!" begrüßt. Unser Zimmer war sehr groß und praktisch eingerichtet, das Bett etwas in die Jahre gekommen. Die Sauberkeit des Zimmers war in Ordnung, allerdings hätte das Bad eindeutig sauberer sein können ! Neben dem WC befanden sich 2 kleine braune Flecken an der Wand, die Badtür war recht schmutzig ( schien, als wäre dort evtl. Parfüm beim Einsprühen voriger Gäste gelandet) und an mehreren Stellen fanden wir dicke Staubschichten. Zudem hat die Dusche ( vor allem die Duschtür) mal wieder eine Generalentkalkung nötig. Das Frühstück war für den Preis in Ordnung, wobei man in Wismar für das gleiche Geld ausgiebiger frühstücken kann und wir nach vorherigen Bewertungen mehr erwartet hatten. Die Servicedame beim Frühstück war sehr freundlich und zuvorkommend :-)

10/10 Excellent

Rita, Billund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger centralt i Wismar lige ud til markedspladsen, den skønne gågade ligger lige om hjørnet og byens flotte kirker og den gamle havn ligger i en kort gå-afstand. Personalets service er i top og vi følte os meget velkommen på hotellet.