2/10 Terrible
James, Guthrie
Travelled with family
30 Dec,2024
Disliked: Cleanliness, amenities, property conditions & facilities
My husband had to scale the property from the 2nd floor balcony to the 3rd, due to the card reader battery dying. Called maintenance and emergency numbers provided for over 1.5 hours with NO ONE calling us back. Had to call the cops, the officer finally got ahold of someone (after we were in the unit). Thankfully no one was hurt and no damage was done!
Pillows are hard like rocks. This place isn’t fancy by any means. We thought it would do as we weren’t going to be in the unit much. After a day of skiing pillows a nice comfy bed would’ve been nice. The jacuzzi is old and had parts and pieces missing like head rests, springs and washers in the jacuzzi itself.
They warn you the cards may get demagnetized which we thought was the original issue until maintenance showed up and none of the new cards worked. Communication during the off times (Saturday after 12 and all of Sunday) is non existent. This is a huge liability issue that needs to be addressed! We won’t be back and strongly recommend others to look elsewhere!
James
Stayed 6 nights in Dec 2024