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Comfort Suites Hanes Mall

2.5 star property
Hotel in Winston-Salem with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Lobby
Free daily buffet breakfast
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
The current price is S$137
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 5.3 km
  • Benton Convention Center - 8 min drive - 9.4 km
  • Wake Forest University - 13 min drive - 11.3 km

Getting around

  • High Point Station - 24 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬16 min walk

About this property

Comfort Suites Hanes Mall

Hotel in the business district
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Comfort Suites Hanes Mall. Free in-room WiFi and a 24-hour business centre are available to all guests.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a lift
  • Smoke-free property, laundry services and meeting rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 80 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi, Spanish

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,005 reviews
The price is S$107
includes taxes & fees
16 Jul - 17 Jul
Sleep Inn Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 23 May to 07 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 2 until May 15.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 14 Jul, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 17 Jul, 2025 start from S$136.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Hanes Mall?

Self-parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Checkout is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mile (2 km) of Hanes Mall and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

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Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1009 reviews
Rating 8 - Good. 253 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and hotel staff very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! The staff and building was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and very spacious, and they had a true hot breakfast in the morning which I’m not finding at most of the other hotels!
Stayed 1 night in Jul 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly and the rooms were comfortable!! I enjoyed my stay!
Stayed 2 nights in May 2025

8/10 Good

DONNIE

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean as well as the bathroom. The staff were very friendly and helpful. The breakfast each morning was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lachandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean rooms, hot breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen was super friendly and helpful upon check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it had an extra room with 2 king beds and a couch bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Sherrell

Liked: Cleanliness
Convenient and clean
Stayed 2 nights in Jun 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
The staff were very accommodating and the facility and room were very clean and neat.
Stayed 1 night in May 2025

6/10 Okay

Courtney

A little run down staff was helpful, it was fine for a last minute need.
Stayed 2 nights in Mar 2025

8/10 Good

patricia

Liked: Cleanliness, property conditions & facilities
Good sized room and the a/c works great!
Stayed 1 night in May 2025

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the weekend.
Stayed 1 night in Jan 2025

10/10 Excellent

Edi

Liked: Cleanliness, amenities, property conditions & facilities
Exelente service
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean looking but smells a little musty. Pool was nice. Room was very clean.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay .......clean and comfortable...nice complimentary breakfast...helpful staff....
Stayed 4 nights in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with lots of dining options nearby. I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Receptionist very friendly and kind.
Stayed 3 nights in May 2025

10/10 Excellent

Guy D

Liked: Cleanliness, amenities, property conditions & facilities
I recently had a very pleasant stay at this hotel. The accommodations were comfortable and well-maintained. The staff were friendly and attentive to my needs. The amenities offered enhanced my overall experience. I would highly recommend this hotel to other travelers.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The hotel next door is an eyesore but the confort inn was great. The service was quick and friendly and the staff was very nice. The inside of the hotel is well designed and clean. And the room i was in i give it an A+. I will come here again if i have to visit Winston-Salem.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly!! Impressed with how clean the property is! Would definitely stay again!