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Comfort Suites Hanes Mall

2.5 star property
Savor your morning with a delicious breakfast buffet then tackle the day with ease at this conveniently located hotel.

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Exterior
In the heart of Winston-Salem’s business district, Comfort Suites Hanes Mall welcomes you with a warm breakfast buffet and convenient amenities like dry cleaning/laundry services. With a 24-hour gym, outdoor pool, and free self parking, this hotel is perfect for both work and play. Guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
The current price is S$136
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Pillow-top bed
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,001 reviews
The price is S$106
includes taxes & fees
24 Feb - 25 Feb
Sleep Inn Hanes Mall
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About the area

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 15 min walk
  • Novant Health Forsyth Medical Center - 3 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive
  • Benton Convention Center - 8 min drive
  • Wake Forest University - 11 min drive

Getting around

  • High Point Station - 24 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬16 min walk

About this property

Comfort Suites Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Comfort Suites Hanes Mall. Free in-room WiFi and a 24-hour business centre are available to all guests.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a 24-hour front desk
  • Coffee/tea in reception, a lift and meeting rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 80 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 23 May to 07 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 2 until May 15.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 8 Feb,2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 2 Mar,2025 start from S$136.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Hanes Mall?

Self-parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Checkout is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mile (2 km) of Hanes Mall and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1004 reviews
Rating 8 - Good. 268 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Wendi, Williamsburg

Shower was not hot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and the staff was extremely helpful and friendly. Nice experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Trudy G.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and felt safe renting room
Stayed 7 nights in Jan 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service, property conditions & facilities
Breakfast was good. Bed was super hard and room was noise yesterday
Stayed 1 night in Jan 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Zahi

Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, comfy, right off the highway, and there's an Outback next door.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beds comfortable, staff very friendly, will stay many times again in the future as we have family here
Stayed 2 nights in Jan 2025

10/10 Excellent

Neil

The check in staff was excellent- the same person who was here last time was here.
Stayed 1 night in Jan 2025

10/10 Excellent

Melodie, Grand Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the weekend.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Place was a good stopping point on our travels. Had to go to the lobby to get sheets for the pull out bed ourselves and the room was pretty dated but overall very clean and fairly comfortable.
Stayed 1 night in Dec 2024

4/10 Poor

Joan

Stayed 1 night in Sep 2024

10/10 Excellent

stacey

Stayed 1 night in Dec 2024

10/10 Excellent

Leigh Anne

Clean, hospitible, good breakfast
Stayed 4 nights in Dec 2024

8/10 Good

JANET

Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
HEATER SOUND LIKE HELICOPER RUNNING WHEN IT CAME ON .KEPT ME AWAKE MOST OF THE NIGHT
Stayed 1 night in Dec 2024

10/10 Excellent

Tricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in the area and our hotel experience was good. The staff was friendly and we checked in quickly. The room was neat and clean, but the water was not very hot when we showered. The guests on our floor were in and out of their rooms closing doors at bedtime, which was a little annoying. The breakfast was okay, but could have had a better variety. ie. bananas, grits, bacon, regular eggs.
Stayed 1 night in Dec 2024

6/10 Okay

Barbara-Ann

Business traveller
Liked: Cleanliness, staff & service
Broken tiles in bathroom floor. Fire alarm battery started chirping low battery in the middle of the night. Called front desk and was told no one available to help to disconnect it myself. Not safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here over the weekend. Staff was friendly. One of the elevators was broken while we were. So, there was a little wait for elevators at time.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Business traveller
Liked: Staff & service, amenities
Standing water in shower. Unclean. Not great water pressure
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Nov 2024

10/10 Excellent

Nilsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was received by a very pleasant and warm person at the checking counter. The room was spacious and comfortable. Location was very convenient.
Stayed 1 night in Nov 2024