6/10 Okay
Robert
Travelled with partner
12 Feb,2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Location is fabulous. Our housekeeper was wonderful. Restaurant service was terrible -
Went for our welcome drink and also asked if we could eat (long day of travelling). They advised that they had no tables after 7 as they had all been reserved but as it was just before 5 we promised we would vacate in plenty of time for the later dinner crowds. We ordered our drinks and looked at menu. About 1/2 later our drinks arrived. We then waited ... no one came to us to see about an order. They were around us but ignoring. We did ask someone if we can order food but she said someone would come back. After much more time we just got up and left ... it was 6:30pm. Terrible service and we did not even attempt to eat there during our stay so could not say how the food is ( but did find lots of great restaurants are within walking distance). The hotel location is great. Parking on street never was an issue. The actual room is in need of some upgrades. Living room furniture was falling apart and we were told (with exuberance) that we were upgraded to a two bedroom suite. As it was just my hubby and I having two bedrooms was not an upgrade. A sea view would have been an upgrade. In our suite there was a bathroom/ laundry room right by the door. It was very mildewy and we kept the door closed the entire time and it could still be smelled when entering. Our bed was super comfortable. I font know if I would book there again or look at other spots in the same area.
Robert
Stayed 7 nights in Jan 2025