Western Suburbs Holiday Rentals

"Our stay was awesome , couldn't ask for anything more. "

"The very first day early morning something suspicious happened someone was just hitting very hard on the wall we heard someone was screaming and we heard the glass breaking we all 4 people were terrified & shocked when we tried to call the desk nobody responded & when I called the manager on his whatsup number then the front desk people came up & the reason of such nuisances they gave was totally not acceptable I personally won’t ever come back to this property again "

"As a tourist, the pictures didn't match the apartment we got. I reached the apartment at 2am and had sent a message prior to arriving that I will be coming at that time and hence to have the room ready, but alas.. they were super confused of my arrival and took 30min to give me a quite dirty room. We stayed for 5 days and we had an overflowed toilet, drainage smell in 1 of the sinks, the door that had to be broken to enter, no replacement of towels after cleaning the room, no hair dryer after...

"It is too expensive for what they are charging. Breakfast has very limited options. Apartments are old. Rooms are touched up and have good lighting. Though bathrooms need a lot of improvement. No proper drainage. Shower has good water pressure and the hot water works."

"I have always enjoyed my stay at Theory9, however, this time there were extremely noisy guests living on the same floor who didn't sleep till 2am, cooked a full meal in the kitchenette, left the dishes unwashed and unusable for the other guests on the floor. The staff saw this but didn't say anything to them. There was one night where they came back to the room at 1:30am and wouldn't talk softly at all. That woke me up and I couldn't fall back asleep. Just a terrible experience overall."

" No cleaning know smell so bad"

"My Dad and I booked a once in a life time trip to India, once we arrived at the apartment at 1am there was no one there to check us in. Before travelling I was advised to contact the care taker who would let us in, i called and called (as well as reception) and no one answered Leading to us having to check in to an alternative hotel for the night. I am still fighting for a refund for the first night... I wouldnt call the apartments serviced, as it would only 'serviced' the first two days out of...