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James Cook Hotel Grand Chancellor

4.5 star property
Luxury Wellington hotel in Wellington CBD with 2 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
2 bars/lounges
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The price is S$130
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Studio Suite, Harbour View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1003)
The price is S$130
includes taxes & fees
6 Feb - 7 Feb
Novotel Wellington
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About the area

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast, dinner and light fare at the two on-site restaurants. In addition to a gym and a conference centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • Smoke-free property, a banquet hall and a porter/bellboy
  • Luggage storage, tour/ticket information and wedding services
  • Guest reviews give top marks for the breakfast, convenient parking and central location
Room features
All 269 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, mini fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 22 Jan,2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 2 Feb,2025 start from S$129.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self-parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Checkout is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 614 out of 1287 reviews" "
Rating 8 - Good. 437 out of 1287 reviews" "
Rating 6 - Okay. 140 out of 1287 reviews" "
Rating 4 - Poor. 62 out of 1287 reviews" "
Rating 2 - Terrible. 34 out of 1287 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Older room but comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Ravi kumar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast as mentioned
Stayed 1 night in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests choosing a light service get $10 discount against meals in house. An excellent initiative
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen, Mangonui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very helpful staff
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with easy access to Lambton Quay
Stayed 2 nights in Jan 2025

10/10 Excellent

Edwyn, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. A lovely quiet room in the middle of the city.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really good place to stay. It was quiet but still close to everything
Stayed 2 nights in Jan 2025

6/10 Okay

Rupinder

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Brilliant hotel, no atmosphere in bar tho
Stayed 3 nights in Jan 2025

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service.
Stayed 1 night in Jan 2025

6/10 Okay

Ethan, Miami

Comfortable hotel in the business district, but a little dated and rather basic amenities. No USB ports in the room, no lamps. Good breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel... service was outstanding
Stayed 1 night in Nov 2024

10/10 Excellent

Alan Thomas, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay at a nearby hotel but gave the James Cook a go. I was certainly not disappointed as the room was spacious, clean, modern and in a great city location. I got room service one night and the food was tasty and piping hot. I didn’t try the restaurant or bar (lobby bar is currently closed). Overall, great vslue for money.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy access to shop's.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Travelled with family and small children
Liked: Amenities
Great central location, friendly staff and good sized room for the four of us to share.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central, quiet, large rooms and spotlessly clean. Not a great view but was a bargain for such a good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamer

Stayed 1 night in Dec 2024

10/10 Excellent

Joddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bed, so comfy
Stayed 1 night in Jan 2025

8/10 Good

Julia

Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Teia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jan 2025

4/10 Poor

Vicky

Liked: Staff & service
Disliked: Property conditions & facilities
I noticed the Hotel is very dated now. Air con was very noisey.
Stayed 1 night in Dec 2024

2/10 Terrible

Viki

Disliked: Staff & service, property conditions & facilities
Very poor and unprofessional customer service (Oliver)
Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service
Can’t beat the location, walkable to a lot of Wellington sights. The hotel itself was a little dated, but overall clean and the staff was very nice and helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

MUHUNTHAN

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024