4/10 Poor
Stephen
Travelled with partner
28 Jul,2024
Liked: Cleanliness
Disliked: Staff & service
This property was not bad and would be a lot better if they had a decent manager. The manager/desk clerk was rude, could barely speak English and was of no help at all. When I went to check in all he good do was grunt and point to a sign saying the check in time. I was about and hour and a half early on a Friday morning in a small town. There were lots of rooms that had already been cleaned and ready to go. He finally conceded and checked us in. We were there for two days and had a reservation made about 6 weeks prior. I could not make him understand that I wanted to use my Wyndham rewards card, he just didn't care. He had parked his huge truck right in front of the office which in turn blocked off the handicap parking area, which I needed because of my walker and the truck also blocked of the Veterans parking spot. When we checked out on Sunday morning, about 8:30 their so called breakfast was non existant. They had a couple of containers of dried cereal and that was it. They didn't even have coffee available. The machine was empty. This place is a dump, I will never stay there again.
Stephen
Stayed 2 nights in Jul 2024