Britannia Hotels, Waterloo hotels

"I have stsyed on this hotel twice now within 2 weeks amd its a really noce hotel and really cheap even at the weekends and hotel staff amd other people stsyin in hotel are really noce also i will definitely be booking again in a few weeks time "

"Treated very well, given a noisy placed room initially but was, advised when checking in if I wasn't happy to come back down. I went back and was upgraded to the hillside suite with fabulous views of lord street, spacious with a, spa bath. This gave them more money as I then paid for a late check out. Great service, good atmosphere. Thank you"

"Overall a great Hotel in a very good location near to town. Breakfasts are varied and plentiful. Room was clean and everything worked properly, just needs a little upgrade but would highly recommend this for any length of stay."

"Wouldn’t book a lower floor as like to see out "

"On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds...

"It was half the price of the premier inn across the road and every bit as comfortable. After a long day I only want a comfortable sleep. Nice stay will use again."

"Rooms clean and well proportioned. Bathroom very clean and spacious. Staff were fantastic especially to my little girl."

"There was ants in our room.. The chalet was dirty overall it was a shambles "