Waterfront Holiday Rentals

"Absolutely lovely apartment! It is in wonderful condition and has everything and more of what one needs. Fantastic stay!"

"I would go back. Staff was very friendly and tried very hard to make my stay enjoyable. Minus one star because I had to go buy an electrical adapter and I got lost looking for the laundry. Also, couldn’t find the hair dryer or room safe till the last day. Breakfast was tasty and the lady in the breakfast area was super friendly and took pride in her work. Rooms were very clean and bed comfortable. Loved my balcony overlooking the city. One lovely staff member even went to the store to buy...

"Cleaning"

"Great flat located in a nice area"

"a lovely, quirky place within walking distance of lots of cafes."

"Check in was a bit of a hassle. We never received the mandatory checkin email, which required chatting with hotels.com to resolve the issue. We tried to call the smartflats people after receiving the number from hotels.com (the one on the website is disconnected) directly and were put on hold (while we were chatting with hotels.com) and after 15 minutes of being on hold, we hung up. The checkin also requires a photo id scan from your phone as well as an additional $$ euro deposit before they...

"The pictures of the apartment are quite inaccurate or well out of date.. The stairs access is poor and not maintained. "

"Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited....