8/10 Good
Martin
Travelled with family
4 Nov,2024
Liked: Cleanliness
Disliked: Staff & service
We checked in around 21:00 and found that the blanket in our room was small and thin. The wardrobe had an extra blanket, but it was just as small and thin. The blanket was only 130 cm wide, and the bed itself was less than 150 cm wide. We set the heating to the maximum level (6), but it still didn’t provide any warmth. In Poland, on October 27, we couldn’t imagine how we could sleep under these conditions. I went to the front desk to ask the staff for two more blankets, but she said the housekeeping staff had already left and there was nothing she could do. I left a message on the hotel’s WhatsApp, but it was the same staff member who replied, saying nothing could be done. Since we have an early flight and are only staying for a few hours, we’ll have to leave an honest review. We hope your hotel can consider providing additional blankets for guests who feel cold in the future.
Martin
Stayed 1 night in Oct 2024