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Don Chan Palace, Hotel & Convention

5.0 star property
Riverwalk hotel with 2 restaurants and full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Don Chan Palace, Hotel & Convention

Outdoor pool, pool loungers
Front of property – evening/night
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 10 per person)
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Suite

Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
Shower/bath combination
  • 64 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Living room

Executive Suite

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
  • 72 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Shower/bath combination
Hairdryer
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000

What's nearby

  • Vientiane Center - 14 min walk
  • Talat Sao - 16 min walk
  • Patuxay - 3 min drive
  • Ban Anou Night Market - 4 min drive
  • Embassy of Thailand - 4 min drive

Getting around

  • Nong Khai Na Tha Station - 32 min drive
  • Vientiane (VTE-Wattay Intl.) - 16 min drive

Restaurants

  • ‪Shabu Nang Nai ຊາບູນາງໃນ - ‬8 min walk
  • ‪PVO Vietnamese Food - ‬9 min walk
  • ‪awesome healthy fruit and smoothy - ‬12 min walk
  • ‪Kaogee Cafe 2 - ‬11 min walk
  • ‪Suntara Restaurant - ‬10 min walk

About this property

Don Chan Palace, Hotel & Convention

Luxury hotel by the river
At Don Chan Palace, Hotel & Convention, you can look forward to a terrace, designer shops on-site and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body scrub or a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • A front desk safe, a lift and meeting rooms
  • A computer station, a porter/bellboy and ATM/banking services
Room features
All 215 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (208,240 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Don Chan Hotel
Don Chan Palace
Don Chan Palace Convention
Don Chan Palace Convention Vientiane
Don Chan Palace Hotel
Don Chan Palace Hotel & Convention
Don Chan Palace Hotel & Convention Vientiane
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Don Chan Palace Hotel Convention Vientiane
Don Chan Palace Hotel Convention
Don Chan Palace, & Convention
Don Chan Palace, Hotel & Convention Hotel
Don Chan Palace, Hotel & Convention Vientiane
Don Chan Palace, Hotel & Convention Hotel Vientiane

Frequently asked questions

Does Don Chan Palace, Hotel & Convention have a pool?

Yes, this property has an outdoor pool.

Is Don Chan Palace, Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Don Chan Palace, Hotel & Convention?

This hotel doesn't offer parking.

What time is check-in at Don Chan Palace, Hotel & Convention?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Don Chan Palace, Hotel & Convention?

Checkout is at 12:30 PM.

Does Don Chan Palace, Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Don Chan Palace, Hotel & Convention located?

Located in the heart of Vientiane, this luxury hotel is within a 15-minute walk of Wat Si Muang, Haw Phra Kaew, and Wat Si Saket. Parkson Laos and Vientiane Center are also within 15 minutes.

Don Chan Palace, Hotel & Convention Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 145 reviews" "
Rating 8 - Good. 61 out of 145 reviews" "
Rating 6 - Okay. 24 out of 145 reviews" "
Rating 4 - Poor. 7 out of 145 reviews" "
Rating 2 - Terrible. 6 out of 145 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ramón

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Items stolen from my room. Disappointed customer.
I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and the staff very good I will refer other guest to the hotel
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice experienced for our first stay in a nice hotel in Laos.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
the staff were great and helpful and the property is in an excellent location.
Stayed 3 nights in Nov 2019

10/10 Excellent

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

DOREEN CHIN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained
Satisfied with 24h open space gym
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Chan Palace lives up to its name
We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Stayed 5 nights in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Chan Palace is worth your visit
Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stone mattress
Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.
Stayed 3 nights in Nov 2018

10/10 Excellent

Koby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The are big, the breakfast Is good, the location close to the makong River
Stayed 1 night in Nov 2018

8/10 Good

Michael

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.
Stayed 2 nights in Nov 2018

10/10 Excellent

Mingjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
Stayed 1 night in Jul 2018

8/10 Good

Odbayar

Liked: Room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Hotel in good location. Good view of Mekong river and city. Quiet area. The service and staff were excellent. Food good. Honestly a little disappointed in the condition of room for a 5 star hotel. Carpet looked dirty. Had stains. Bathroom tile around tub had a little mold. Bed was hard. Furniture old. Maybe we were given older room. There were a lot of high end cars parked in front. Even a rolls royce.
Stayed 3 nights in Feb 2018

8/10 Good

Ron, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel satisfactory
Hotel satisfactory: not centrally located and despite characteristics of the hotel on various reviews, the hotel would be best described as a 3 and half star. The only thing going for the hotel is the excellent staff. The restaurant menu was presented as three separate menus.... poor!..... should be pulled together as one menu... with headings as APPETISERS, MAINS (Laotian, Thai, Chinese, Western etc), DESSERTS Breakfast food range extensive but of average quality. Strange that airport transfer to hotel was $10, yet complimentary back to the airport.
Stayed 3 nights in Jan 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Its was nice present stayed, the property close to night market and restaurants along Mekong river. many selection of foods and breakfast, awesome service, excepted the bed little hard.
Stayed 2 nights in Jan 2018

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place for quiet time in your h
The staffs are very friendly and helpful. But the hotel facility is a bit old. Location is a bit far from city central. Breakfast quality is very basic. A great service from the staff is the most memorable factor from this hotel.

8/10 Good

Nik , Singapore

Disliked: Property conditions & facilities
cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .
Stayed 3 nights in Jul 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Absolute Best
I've stayed in a hundred hotels in the past year or so and this was the absolute BEST. And the cost was very low for what I considered a 5 star hotel in every way.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes we had a good stayed in this hotel everything was ok for us.
Stayed 1 night in May 2017