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Palm River Hotel

5.0 star property
Luxury hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Palm River Hotel

Front of property
Outdoor pool, pool loungers
Reception
Reception hall
Free daily English breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa

1 bedroom, premium bedding, pillow-top beds, in-room safe

Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Presidential Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province

What's nearby

  • Victoria Falls National Park - 1 min walk - 0.0 km
  • Devil's Pool - 9 min drive - 7.3 km
  • Victoria Falls Bridge - 9 min drive - 7.7 km
  • Victoria Falls Field Museum - 10 min drive - 9.2 km
  • Mosi-oa-Tunya National Park - 25 min drive - 20.6 km

Getting around

  • Livingstone (LVI) - 51 min drive

Restaurants

  • ‪Munali Coffee - ‬20 min drive
  • ‪The Boma - ‬7 min drive
  • ‪The Lookout Café - ‬12 min drive
  • ‪Royal Livingstone Lounge - ‬14 min drive
  • ‪Rainforest Cafe - ‬10 min drive

About this property

Palm River Hotel

Luxury eco-certified hotel near Victoria Falls National Park
Located close to Victoria Falls and Devil's Pool, Palm River Hotel provides free full breakfast, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A front desk safe, a banquet hall and luggage storage
  • Tour/ticket information, coffee/tea in reception and a 24-hour front desk
Room features
All 73 rooms include comforts, such as private pools and premium bedding, in addition to perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Deep-soaking baths, free toiletries and hairdryers
  • 20-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a national park
  • On a river
  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls

Frequently asked questions

Does Palm River Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palm River Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm River Hotel?

Self-parking is free at this property.

What time is check-in at Palm River Hotel?

Check-in start time: 11:00 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palm River Hotel?

Checkout is at 2:00 PM.

Where is Palm River Hotel located?

Situated on a river, this luxury hotel is steps from Victoria Falls National Park and 1.6 mi (2.6 km) from Zambezi National Park. Victoria Falls and Devil's Pool are also within 6 mi (10 km).

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Palm River Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alistair

Liked: Amenities
Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 2 nights in Apr 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful 2 night stay.Staff incredibly helpful & friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service
Stayed 3 nights in Jan 2025

10/10 Excellent

Grace.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity
Stayed 3 nights in Dec 2023

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Option

Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Stayed 3 nights in Sep 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular.

Staff goes out of their way to please and accommodate Amazing setting and great rooms, some nickel and dime charges for coffee,from a machine.. and given the exclusivity should be included .
Stayed 4 nights in Apr 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is fantastic. The location on the banks of the Zambezi is fantastic. The property exudes quality, luxury and comfort. The staff was super friendly and went the extra mile to make us comfortable. Spending time at the hotel was as exciting as going out to do activities and coming back to our room was so satisfying every time. The dining area was particularly epic with the ultra high ceilings and decor fit for royalty, making breakfast in particular, an occasion to look forward to. We would stay here again. Well done Palm River Lodge!
Stayed 4 nights in Aug 2022

8/10 Good

Avi

Liked: Cleanliness, amenities, property conditions & facilities
Was good in general, Do you want? The hotel recommended we did the early morning safari in the day of our checkout so that we have plenty of time prior to checkout. The Safari booked by the hotel was a private Safari and it was a disaster because their vehicle broke down which caused delays for the checkout and there was no leniency in terms of checkout by the manager. literally people were standing at our doors to make sure that we come out of the room and that really caused an unsatisfactory ending
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Spectacular property with dedicated service
Stayed 2 nights in Mar 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chef, comfortable rooms, excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

8/10 Good

patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Sten Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Gail

Stayed 3 nights in Nov 2024