4/10 Poor
Ricardo, St. Albert
Travelled with family
5 Oct,2024
Disliked: Staff & service, amenities, property conditions & facilities
Don't waste your money on this hotel.
Mestre isn't the ideal location when travelling to Venice, which I found out the hard way.
The hotel location isn't great. Far walk from any station.
The hotel (hostelaria) is small and not well maintained.
Stepping in, the front desk staff was rude and seemed in a bad mood (there were two staff, a male and a female. The male one was very helpful and pleasant. The woman was the total opposite). The room was extremely small, which did not match the pictures on Expedia. We don't really mind small rooms as we are active walkers and come back for shower and sleep, but still.
The breakfast is a sorry excuse for food. Not even a toaster to warm the bread. Very limited options.
The worst thing by far. My family and I only travel with carry-ons and we rely on hotels with laundry to keep going. This hotel shows on Expedia and "laundry" as one of the hotel features. Not only they don't have a self-serve laundry room but there is NO LAUNDRY AT ALL. The closest one is a good 15-minute walk from the hotel and isn't related to it in any way. Truly disappointing. Waste of money.
Ricardo
Stayed 2 nights in Oct 2024