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Aqua Palace Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to St. Mark's Square

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Aqua Palace Hotel

Rooftop terrace
Front of property
Minibar, in-room safe, soundproofing, free WiFi
Daily buffet breakfast (EUR 15 per person)
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is S$317
Price available on 01/12/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Minibar, in-room safe, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bidet
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, soundproofing, free WiFi

Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Suite, Canal View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Private bathroom
Bathrobes
  • 46.3 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Private bathroom
Bathrobes
  • 25 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

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Free WiFi
Air conditioning
Breakfast available
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9.6 out of 10, Exceptional, (1010)
The price is S$252
includes taxes & fees
1 Dec - 2 Dec
Palazzo Veneziano

About the area

Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 3 min walk
  • St. Mark's Basilica - 3 min walk
  • Rialto Bridge - 4 min walk
  • Doge's Palace - 5 min walk
  • Teatro La Fenice - 8 min walk

Restaurants

  • ‪Dal Moro's - Fresh Pasta To Go - ‬3 min walk
  • ‪Ristorante La Piazza - ‬2 min walk
  • ‪La Boutique del Gelato - ‬1 min walk
  • ‪Da Carletto - ‬3 min walk
  • ‪1000 Gourmet Venezia - ‬1 min walk

About this property

Aqua Palace Hotel

Upscale hotel located in Castello
A short walk from St. Mark's Basilica and Rialto Bridge, Aqua Palace Hotel provides dry cleaning/laundry services, a bar and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), train station pick-up service and express check-out
  • Express check-in, babysitting (surcharge) and a front desk safe
  • Tour/ticket information, smoke-free property and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Aqua Palace Hotel feature perks, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Is Aqua Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Aqua Palace Hotel?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Aqua Palace Hotel on 1 Dec,2024 start from S$317.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aqua Palace Hotel?

This property doesn't offer parking.

What time is check-in at Aqua Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Aqua Palace Hotel?

Checkout is at noon.

Where is Aqua Palace Hotel located?

Located in Castello, this hotel is within a 5-minute walk of San Teodoro, St. Mark's Square and St. Mark's Basilica. Rialto Bridge and St Mark's Campanile are also within 5 minutes. Venice Santa Lucia Station is 24 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 24 minutes.

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 493 out of 650 reviews" "
Rating 8 - Good. 138 out of 650 reviews" "
Rating 6 - Okay. 12 out of 650 reviews" "
Rating 4 - Poor. 5 out of 650 reviews" "
Rating 2 - Terrible. 2 out of 650 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

carol, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to stay in order to tour Venice. It is close to all the attractions. I had a great stay the staff was awesome and the hotel was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. The property is conveniently located. Lello was a wealth of information and conversation. I have no doubt I will not stay anywhere else in Venice again. Only the Aqua Palace!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Greig

Stayed 2 nights in Aug 2024

10/10 Excellent

Stepan

Liked: Amenities, property conditions & facilities
Every single staff member was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. Service from front desk, restaurant and bar was great. Location was perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew, Spruce Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly and helpful, especially Lello the bar manager for excellent service, recommendations, reservations etc. Breakfast was a perfect selection of items, fresh pasteries, mimosas…. I know where I will be staying again next time in Venice!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for convenience and luxury.
Stayed 2 nights in Jul 2024

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk people were great, but eating breakfast had a really bad experience. We paid at the front desk for breakfast and the staff who were serving for breakfast treated us like we had came in there and sat down and just started to eat. They really treated us like we had stolen the breakfast until it became and issued and very unpleasant. Did not apologize at all when they found out that we had paid for the breakfast try to make it seem like they was doing us a favor but saying I can pay for one breakfast and that’s it. They didn’t even try to find out if we had paid or not just assumed we didn’t and therefore treated us accordingly very nasty, but besides them everything else was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious room and very helpful front desk.
Stayed 5 nights in Aug 2024

8/10 Good

Deitrich

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice place. Room was hot for me. My husband was fine with it. Bathroom smell was sometimes a little off but otherwise the place was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful visit. Hotel room was perfect for us and Lelo in the bar helped arrange an amazing dinner with gondola taking us there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

nancy, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Qui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Jul 2024

8/10 Good

Jenny, VANCOUVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and kind staff! Location is good, although it takes some navigating and the streets to access the hotel can be a little eerie late at night. Room was clean but bathroom could use a little updating and the showers and sink got backed up from time to time. Overall very good experience
Stayed 4 nights in Jul 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been after taxi access and is in a great location between the Rialto bridge midge and St. Mark’s Square. Shopping is close by as well as many restaurants. The hotel offers breakfast for 15,00 Euro, well worth it is you are used to an American style first meal with eggs. The style of the hotel and decor were perfect. The staff were friendly and helpful. We had a junior suite and it was very large and it a view out to the canal. I would be happy to stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abilash

Fine classic look hotel. Friendly staff. Great breakfast included for our booking. Comfortable beds. Elegant decor. Large rooms. Less than 5 min walk to the Doge’s palace and other nearby attractions. Accessible by water taxi but airport taxi charged 20 euro extra.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
The service by Jean Claude was excellent and the location outstanding!
Stayed 7 nights in Jul 2024

10/10 Excellent

Ekaterina

Stayed 2 nights in Jun 2024

10/10 Excellent

Wee Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024