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Civic Hotel Autograph Collection

4.0 star property
Eco-certified Surrey hotel in City Centre with a conference centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Meeting facility
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
The price is S$225
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Outdoor pool

Sheraton Vancouver Guildford Hotel

Pool
Hot tub
Spa
Pet-friendly
8.8 out of 10, Excellent, (1004)
The price is S$139
includes taxes & fees
22 Dec - 23 Dec
Sheraton Vancouver Guildford Hotel
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About the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Central City Shopping Centre - 4 min walk - 0.4 km
  • Holland Park - 11 min walk - 0.9 km
  • Guilford Town Centre - 4 min drive - 3.9 km
  • Hard Rock Casino Vancouver - 10 min drive - 9.8 km
  • Lougheed Town Centre - 13 min drive - 10.8 km

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

Upscale eco-certified hotel located in City Centre
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Civic Hotel Autograph Collection. For some rest and relaxation, visit the hot tub. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A computer station, a ballroom and concierge services
  • A front desk safe, a reception hall and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 27 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to November 28 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 2 September to 3 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 27.00 for adults and from CAD 15.00 for children
  • Self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from September 2 until September 3. The swimming pool will be unavailable from November 25 2024 until November 28 2024 (dates subject to change).

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 1 Dec,2024 start from S$224.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Civic Hotel Autograph Collection?

Self-parking is available for CAD 20 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Checkout is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this eco-certified hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Surrey Arts Centre are also within 3 miles (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 922 reviews" "
Rating 8 - Good. 208 out of 922 reviews" "
Rating 6 - Okay. 48 out of 922 reviews" "
Rating 4 - Poor. 23 out of 922 reviews" "
Rating 2 - Terrible. 38 out of 922 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juli, La Crescenta

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay. I loved the view
Stayed 1 night in Nov 2024

4/10 Poor

Navi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even their top rooms very small and expensive. People coming there just for wasting money I guess . Was really impressed
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful and across street from sky train, however in front of sky train a lot of homeless and begging. Felt very unsafe after dark.
Stayed 9 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classy hotel will nice gym, pool and hot tub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Harman

Liked: Cleanliness, staff & service, property conditions & facilities
That was really good
Stayed 1 night in Nov 2024

10/10 Excellent

Sharad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was great. A little noisy location due to being right next to train station
Stayed 3 nights in Nov 2024

10/10 Excellent

Agamapar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything aside from late night hecklers and overly intoxicated guests
Stayed 1 night in Oct 2024

10/10 Excellent

Siddharth, Frisco

Travelled with family
Great location. Very clean. Friendly people.
Stayed 6 nights in Jun 2024

8/10 Good

DALBIR, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Metro station nearby
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorna

Stayed 1 night in Sep 2024

10/10 Excellent

Syed, Redmond

Stayed 1 night in Sep 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Navjot

Travelled with family
Liked: Amenities
.
Stayed 1 night in Sep 2024

8/10 Good

Chezin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Praneesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2024

10/10 Excellent

Oscar

Stayed 1 night in Aug 2024

10/10 Excellent

Rajkarnjeet

Stayed 2 nights in Aug 2024

10/10 Excellent

Yea-Jae, issaquah

Stayed 1 night in Aug 2024

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jaspal

Stayed 2 nights in Aug 2024

8/10 Good

Arsh

Stayed 1 night in Aug 2024

10/10 Excellent

Harsukhdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, and check in process was very good
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great. A new building it seemed. The restaurant was good. The surrounding area had a lot of homeless people around if. It’s not area you would go walking around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2024