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Holiday Inn Express & Suites Utica by IHG

2.5 star property
Holiday Inn Express & Suites Utica in a vibrant shopping district offers attentive staff, free breakfast, and relaxation amenities for a perfect stay.

Choose dates to view prices

Travelers find genuine hospitality at this IHG Hotel where mornings start with a free breakfast buffet. After exploring the shopping district, guests can relax by the firepit, swim in the pool, or visit the nearby health club with everything needed for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$212
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communication Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds (Communication Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 2 Queen Beds

Room amenity

Single Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Classic Single Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Classic Single Room, 1 King Bed (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in Utica, Holiday Inn Express & Suites Utica by IHG is in the city centre and near a train station. Stanley Theater and Oneida County Historical Society are local landmarks, and some of the area's attractions include National Distance Running Hall of Fame and Utica Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at Utica Memorial Auditorium or Utica Tennis Center. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Utica travel guide
Map
23 Wells Ave, Utica, NY, 13502

What's nearby

  • Utica Children's Museum
    8 min walk - 0.7 km
  • North Utica Shopping Center
    16 min walk - 1.4 km
  • Utica Memorial Auditorium
    18 min walk - 1.5 km
  • Saranac Brewery
    4 min drive - 5.0 km
  • Stanley Theater
    5 min drive - 6.1 km

Getting around

  • Utica Station
    15 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    59 min drive

Restaurants

  • McDonald's
    4 min walk
  • Utica Coffee Roasting
    14 min walk
  • O'Scugnizzo Pizzeria
    3 min drive
  • Dunkin'
    5 min walk
  • Starbucks
    5 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in a shopping district
At Holiday Inn Express & Suites Utica by IHG, you can look forward to a free breakfast buffet, a free manager's reception and a firepit. In addition to laundry facilities and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • Swimming pool
  • Free self-parking
  • Access to a nearby health club, express check-out and express check-in
  • Gas grills, a 24-hour front desk and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LED TVs with premium channels
  • LED light bulbs, fridges and microwaves

Similar properties

Dinner served
Burrstone Inn, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.4 out of 10, Very good, 1,001 reviews
The price is S$201
includes taxes & fees
4 Apr - 5 Apr
Burrstone Inn, an Ascend Collection Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 11 2026 to February 22 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Yes, this property has a pool. Pool access is from 7:00 AM to 10:00 PM. The swimming pool will be unavailable from January 11 2026 until February 22 2026 (dates subject to change).

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of 6 Mar, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on 22 Mar, 2026 start from S$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Utica by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Utica by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Utica by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Utica by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Utica by IHG located?

Located in the heart of Utica, this hotel is within 1 mile (2 km) of Utica Children's Museum, Adirondack Railway Utica Station and National Distance Running Hall of Fame. North Utica Shopping Center and Utica Marsh Wildlife Management Area are also within 1 mile (2 km). Utica Station is 15 minutes by foot.

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Reviews

Holiday Inn Express & Suites Utica by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 541 out of 957 reviews
Rating 8 - Good. 284 out of 957 reviews
Rating 6 - Okay. 69 out of 957 reviews
Rating 4 - Poor. 28 out of 957 reviews
Rating 2 - Terrible. 35 out of 957 reviews

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice sleep on bed comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Easy to get to and convenient location to restaurants and the bank center.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

The hotel was so clean and the staff were wonderful. By far the best breakfast I have ever had from a hotel. The selection and quality of food was just phenomenal. I travel to Utica a couple times a year and will be booking here every time now!
Stayed 2 nights in Oct 2025

8/10 Good

Paula

Liked: Amenities, property conditions & facilities
Place was easy to get to. Clean, not too dated. Handicapped room was easy to acess with a roll in shower. Very nice. Staff were friendly and informative. Buffet breakfast was average. Not too many choices. Overall a good place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Michilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, front desk very accommodating- we had a large family group.
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one nite on our way home from our east coast vacation. The room was okay, but it was very loud when doors closed close to our room. Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable room, friendly staff, good pool.
Stayed 1 night in May 2025

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great , the room was clean .
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Very clean and an overall good experience. Thank you for having a gluten-free option for breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were wonderful and the room was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Very clean and relaxing
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities

Needs Updating

Needs updating and more thorough cleaning. Breakfast was good and staff was very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay!

Clean, comfortable and excellent breakfast options included.
Stayed 1 night in Aug 2023

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, big suite, clean, friendly staff, breakfast very good
Stayed 3 nights in Apr 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for event attendance and the helpfulness of the staff to accommodate a special delivery. They were awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly service.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient on off I 90. Very friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Apr 2024