Ueno Holidays

Property is quite a walk to hirajuku subway station. But still walkable which we did with a 7 y.o. We walk to the subway everyday. The rooms are small but still manageable if you arrange your luggages. Family of 4. 2 big, 2 medium, 3 small luggages and 4 backpacks. We are all so packed inside the room😆. 1 queen bed and 1 sofa bed. We are all so tight. For the price it’s good. We were in the second floor no elevator. It’s clean. if you don’t mind these inconveniences, this hotel is for you. It’s a little far from kabuchiko but our family able to walk back and forth during morning and night time. We feel safe. Our 7 yo able to manage the walking. No staff at check in but there was a staff at check out who is very helpful in carrying our luggages. Still recommend.

Wonderful hotel and staff!

There’s a small (3cm) step right before the front entrance that is hidden but the shadows. Easily can trip or slip off it’s raining. Otherwise, the staff were polite. The cleaning crew did a great job and the area was perfect. Close to grocery store, konbinis, within walking distance of several stations.

The property was clean and organized, but I have two major complaints. The first one is that the room floors were accessible from the street level, without a keycard or access code, making it a serious safety risk. The second is that the room was awfully small for four people.

We wanted to stay near Shibuya, but in a more quiet section - this spot was perfect. There is a short 10-min walk to Shibuya Station and shopping. There is a market directly across the street and plenty of convenience stores nearby as well. Our room had its own washer/dryer (with soap!), which we needed and used almost daily with all the humidity! They had a kitchen table, sink, fridge and hot plate so that was a nice bonus. The staff was super friendly and we used the check-in screens when we arrived and left - super easy! They have free amenities in the lobby, like hairbrush, shower cap, tea bags, body sponge, and toothbrush - which came in handy for us. The soap they have in the shower was very nice as well. We would definitely stay here again.