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The Alena Resort A Pramana Experience

4.0 star property
Family-friendly resort with 2 restaurants and full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Alena Resort A Pramana Experience

Outdoor pool, free pool cabanas, pool umbrellas
Poolside bar
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, free pool cabanas, pool umbrellas
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Deluxe Room (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Super Deluxe Room (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Villa, 1 Bedroom (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 110 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Banjar Silungan, Ubud, 80571

What's nearby

  • Goa Gajah - 7 min drive
  • Ubud Monkey Forest - 7 min drive
  • Ubud Traditional Art Market - 7 min drive
  • Ubud Palace - 7 min drive
  • Campuhan Ridge Walk - 8 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 61 min drive

Restaurants

  • ‪Resto Bebek Teba Sari - ‬4 min drive
  • ‪Lumbung Sari - ‬2 min drive
  • ‪Teba Sari Bali Agrotourism - ‬4 min drive
  • ‪Wedja Bali - ‬4 min drive
  • ‪Tonyraka Art Lounge - ‬3 min drive

About this property

The Alena Resort A Pramana Experience

Upscale family-friendly resort near Ubud Monkey Forest
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at The Alena Resort A Pramana Experience. Indulge in a hot stone massage, a facial and a body treatment at PARASAYU SPA, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include mountain biking and horse riding. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with free cabanas and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), 1 meeting room and massage treatment rooms
Room features
All guest rooms at The Alena Resort A Pramana Experience offer thoughtful touches, such as air conditioning and dressing gowns, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and fridges

Languages

Arabic, English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: IDR 115,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Perantenan

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 115000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alena Resort Ubud
Alena Ubud
Alena Resort Lodtunduh
The Alena Resort by Pramana
The Alena A Pramana Experience
The Alena Resort A Pramana Experience Ubud
The Alena Resort A Pramana Experience Resort
The Alena Resort A Pramana Experience Resort Ubud

Frequently asked questions

Does The Alena Resort A Pramana Experience have a pool?

Yes, this property has an outdoor pool.

Is The Alena Resort A Pramana Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alena Resort A Pramana Experience?

Self-parking and valet parking are free at this property.

What time is check-in at The Alena Resort A Pramana Experience?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at The Alena Resort A Pramana Experience?

Checkout is at noon.

Does The Alena Resort A Pramana Experience provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is The Alena Resort A Pramana Experience located?

This family-friendly Ubud resort is located on a river, within 3 mi (5 km) of Tegenungan Waterfall and Setia Darma House of Mask and Puppets. Spiritual Center Sinar Suci and Ubud Monkey Forest are also within 6 miles (10 km).

The Alena Resort A Pramana Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 38 reviews" "
Rating 8 - Good. 6 out of 38 reviews" "
Rating 6 - Okay. 2 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Uzair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful resort. Perfect for couples looking for a getaway. Highly recommend the villa rooms as you have your own private pool. The restaurant food was delicious. The spa was an experience of its own! The staff were amazing. Very helpful and always smiling :D Shout out to the guy in reception and the spa ladies.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Almost perfect.
Hotel is starting to show its age and could do with some TLC. Otherwise it’s a nice tranquil place to be away from the hustle and bustle of the town.
Stayed 6 nights in Apr 2024

2/10 Terrible

Suresh

Stayed 4 nights in Feb 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the vibe of tranquility as soon as i arrived to the property. I was welcome with a cold smoothie. The staff is very nice and polite. The food is amazing. I loved this place!
Stayed 1 night in Nov 2023

10/10 Excellent

Meerwais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfortable stay, good for honeymooners
Very friendly and attentive staff, the flower bath and floating breakfast were lovely additions. Food options were plenty and delicious. They confirmed with their meat supplier that chicken and meat is halal. Shuttlebus takes 20 mins to Ubud central which is ideal for trips/dinner and a cheap taxi back if needed. Do recommend to others.
Stayed 7 nights in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Karishma

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only 2 negatives were: The toilets smelt terrible for the first few days until we asked them to do a deep clean, and there were several spiders in the corners of the cupboards which obviously don’t get cleaned/ dusted
Stayed 6 nights in Sep 2023

10/10 Excellent

Nicholas Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private poll was amazing, although water was a little cold as it was mainly in the shade. Some chlorine in the pool would have been preferable. Food was excellent, transport to Ubud town centre was complimentary and reliable. Staff were friendly and helpful. Nothing was too much trouble to organise. Staff organised all our tours in advance with a private taxi driver, who was knowledgeable and helpful.

10/10 Excellent

Anthony James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arena Resort is a wonderful place and the staff are amazing. The pools are both beautiful, and the in-house spa is a god-send. Although a little distant from the center of Ubud, the resort offers a convenient to-and-from shuttle a few times a day.
Stayed 7 nights in May 2023

2/10 Terrible

Manjinder

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Arrived late night , beautiful room friendly staff, restaurant was closed, we were promised Honeymoon cake and welcome drinks, it was late at night so weren’t provided. Water pressure first day was low to none really, took us 45 minutes to take shower, beautifully decorated surely. Breakfast was beautiful. Booked massage wonderful masseuse great massage. Booked candle light dinner paid about, 2.2 million Rupiah(£130), again absolutely beautiful decorations but food was unexpectedly bland poor preparation and tasteless really, barely ate, most expensive meal of our lives. Didn’t say much at that time didn’t wanted to spoil mood of the special day. Paid for Decorations basically not for food. Airport pick up was 2.5 x time pricer than standard rate. We had good time but unfortunately prices we were charged as absurdly expensive and overpriced. Rather go to restaurant and order meal there , candle light dinner end up very bad experience.

10/10 Excellent

Anand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Deepti

Stayed 3 nights in Feb 2023

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with 2 swimming pools, one is brand new opened in Sept 22. Food is good together with staff. Would not hesitate to recommend
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. One of us has a birthday and they gave us cake and "happy birthday" written from leaves on our room. Overall awesome place and service. The place is a bit hidden and the only room for improvement is that some of the staff didn't wear mask during pandemic time like this so it made me quite uncomfortable. Health protocol should be a priority.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique hotel that surrounds the pool. Very attentive staff and amazing chef. Could be improved if it offered a pillow menu. Otherwise everything else was perfect.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tge property was a really good choice. A small friendly place with very polite staff who were able to help and assist as necessary. Tge food was very good as was the spa. The tour booked with the hotel was excellent and driver also had enough knowkedge to give us background information to the places we visited.
Stayed 3 nights in Oct 2019

10/10 Excellent

SHIN YNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. real assets
Service was impeccable
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally couldn’t rate the Alena any higher. I’ve stayed in plenty 5 star resorts around the globe and the Alena definitely towers above them. The staff are amazing and take a genuine interest in you, to ensure you’re time spent at the resort is perfect. They refer to them selves as a “home” which I can compete vouch for. Just beautiful.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing...the rooms, the service, the pool & Spa were great. They have multiple shuttles back and forth to Ubud centre. The only problem for vegetarians (no egg) was that there were not enough options during breakfast. Other than that everything was super.

8/10 Good

Richard, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at a locally run resort
Everything about this resort is very good with just one exception - the background music is too reptitive and after a couple of days started to irritate rather than calm. It is easily fixed by having more variety and switching it off from time to time.
Stayed 4 nights in Mar 2018

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite accomodations in Bali
Perfect location off the beaten path, in the fresh air green rice fields about ten minutes from Ubud center. Alena provides easy and free shuttle service is awesome!food is hands down outstanding here!!!
Stayed 2 nights in Feb 2018

8/10 Good

Eden, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with alot of care
We didnt stay long at the hotel & when we were there we were busy with tours. However during our short stay, the food was pretty good & the room was very comfortable & clean. The best part about this hotel is the customer service from the workers there. Very friendly & helpful :)
Stayed 4 nights in Jan 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and villa, friendly staff, good food
We came as a family of 3 with 6 months old baby. We have been given a suite but we were upgraded to the Villa. The Alena resort is simply amazing. The villa had private pool, big round bed, huge bath tub and sheltered outside seating area. We were grateful for their service and they will even bring you to your villa all the food and drinks you ask them for. Villa was always clean and was cleaned twice a day. Every day they replenish fresh fruits and in the afternoon they will bring you complimentary coffee or tea with dessert. The non-villa area is also very nice. The pool is surrounded by nice flowers and it is good area to chill and relax. Restaurant serves tasty food and food on your plate is always nicely arranged and worth the price. The area of the hotel is a question. I do not want to say it is not good but it is not best. We moved to Alena from another place in Ubud which was really in rice fields and you could walk out and enjoy village life. What surrounds Alena felt more like "rice paddies in decline". I did not join the morning hikes but I tried on my own just like I did it the days before moving to Alena. The other place, I could walk 5-6km in the rice fields but here I ended up after 600m not knowing where to go. And I tried both directions while the more distant direction where you need to cross the road is basically the same as the one closer to the hotel. But overall, I would highly recommend The Alena Resort. Big thanks to friendly staff!
Stayed 1 night in Nov 2017