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Mangosteen Ubud by Premier Hospitality Asia

3.0 star property
Hotel with an outdoor pool, near Ubud Monkey Forest

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January 2025

Photo gallery for Mangosteen Ubud by Premier Hospitality Asia

Garden
Pool
View from room
Desk, iron/ironing board, free WiFi
LCD TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin - Free Tea Time

Desk, iron/ironing board, free WiFi

Deluxe Twin - Free Tea Time

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Wardrobe
Desk
Daily housekeeping
  • 16.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double - Free Tea Time

Desk, iron/ironing board, free WiFi

Deluxe Double - Free Tea Time

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Wardrobe
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Villa -Free Tea Time

Desk, iron/ironing board, free WiFi

Two Bedroom Villa -Free Tea Time

Highlights

Air conditioning
LCD TV
2 bedrooms
Private bathroom
Free bottled water
Wardrobe
Desk
Daily housekeeping
  • 150 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Jl. Sriwedari No. 14, Tegallantang, 14, Ubud, Bali, 80571

What's nearby

  • Ubud Traditional Art Market - 10 min walk - 0.9 km
  • Ubud Palace - 11 min walk - 1.0 km
  • Saraswati Temple - 13 min walk - 1.1 km
  • Campuhan Ridge Walk - 3 min drive - 2.5 km
  • Ubud Monkey Forest - 5 min drive - 3.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 77 min drive

Restaurants

  • ‪Milk & Madu - ‬11 min walk
  • ‪Anomali Coffee - ‬8 min walk
  • ‪Tukies Coconut Shop - ‬8 min walk
  • ‪La Baracca Ubud - ‬15 min walk
  • ‪Seniman Coffee Studio - ‬5 min walk

About this property

Mangosteen Ubud by Premier Hospitality Asia

Hotel near Ubud Traditional Art Market
Located close to Ubud Palace, Mangosteen Ubud by Premier Hospitality Asia provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Tour/ticket information
Room features
All guest rooms at Mangosteen Ubud by Premier Hospitality Asia include comforts, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site parking

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2014

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 450000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citrus Tree Villas Mangosteen
Citrus Tree Villas Mangosteen Apartment
Citrus Tree Villas Mangosteen Apartment Ubud
Citrus Tree Villas Mangosteen Ubud
Citrus Tree Villas - Mangosteen Ubud, Bali
Citrus Tree Villas Mangosteen Hotel Ubud
Citrus Tree Villas Mangosteen Hotel
Mangosteen Ubud Premier Hospitality Asia Hotel
Mangosteen Premier Hospitality Asia Hotel
Mangosteen Ubud Premier Hospitality Asia
Mangosteen Premier Hospitality Asia
Mangosteen Premier Hospitalit
Mangosteen Hotel Private Villa Ubud
Mangosteen Ubud by Premier Hospitality Asia Ubud
Mangosteen Ubud by Premier Hospitality Asia Hotel

Frequently asked questions

Does Mangosteen Ubud by Premier Hospitality Asia have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

Is Mangosteen Ubud by Premier Hospitality Asia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mangosteen Ubud by Premier Hospitality Asia?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Mangosteen Ubud by Premier Hospitality Asia?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Mangosteen Ubud by Premier Hospitality Asia?

Checkout is at 10 AM.

Does Mangosteen Ubud by Premier Hospitality Asia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is Mangosteen Ubud by Premier Hospitality Asia located?

Located in Ubud City-Centre, this hotel is within a 15-minute walk of Spiritual Center Sinar Suci, Ubud Traditional Art Market and Ubud Palace. Ubud Monkey Forest is 1.7 mi (2.7 km) away.

Mangosteen Ubud by Premier Hospitality Asia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 82 reviews" "
Rating 8 - Good. 25 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 6 out of 82 reviews" "
Rating 2 - Terrible. 9 out of 82 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

SurajmMaharjan, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and location was good as well. There was a pool right in front of our room. They can improve on their restaurant menu though.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Room was nice. Spacious. Service ok. Musty smell. Lizards in the rooms as the hotel is in the heart of Ubud.
Stayed 8 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Great venue. Friendly staff. However they didn’t have ironbox upon request. And also the receptionist is not at desk at all times So it gets pretty scary after a while.
Stayed 2 nights in Jan 2020

8/10 Good

Brandt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and service, Rooms clean and everything as expected
Stayed 7 nights in Oct 2019

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms and small hotel but good service and nice interior.
Stayed 1 night in Oct 2019

8/10 Good

Julien Gerald

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

2/10 Terrible

RC

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival of the hotel there was no one at reception to check us in. We were probably the only two in the whole hotel within the time we were there. There was also a food menu but most of the options were unavailable, this was a hassle as we were so hungry and were too far out from the centre of Ubud. We were also not told about the huge building beside the hotel which was under construction and made a lot of noise. After trying one night in the hotel we decided to check out and change hotels!
Stayed 4 nights in Sep 2019

2/10 Terrible

mahmoud

Disliked: Staff & service, property conditions & facilities, room comfort
DON"T GO
I booked Mangosteen hotel for 6 days and I checked out after 30 mins , the hotel is a 1 star hotel and I'm not sure why its 4 stars on Hotels.com , there is a new building in front of the hotel and once my wife opened the window some local people were staring at us, i tried to put my money in the safe lock but it didn't work. no one from the staff asked me why i want to check out and they charged me 250,000 RP for a 15 min taxi "most expensive taxi during my stay in Bali" I DON"T RECCOMEND IT
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the courteous staff. The walking up the stair to the room was very inconvenient without the help of an elevator.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Slightly better than a hostel
Booked a non-refundable 28-day stay but left after only 11 nights (and checked into a Marriott). Housekeeping and food need improvement: I frequently needed to request toilet roll and shampoo/shower gel (when both are clearly empty) and was occasionally left without towels or a duvet cover, all of which are worn and/or soiled; the toilet seat also unattached itself during my stay. Other guests could be heard from my room—particularly if you stay in #103 beside the stairs—and wifi could be spotty with calls frequently dropping. Food menu is limited and basic, and having to order the night before plus state seating time—every single day—would have been a nuisance had staff not been so pleasant, the only redeeming quality about Mangosteen. However, there wasn't always someone at reception—an indication of understaffing or inefficiency—so guests were frequently venturing into the kitchen for assistance. I’d also agree with other reviewers that the location is manageable but a bit far from town. Overall, this establishment appears poorly managed by parent company, Premier Hospitality Asia, so I will be steering clear of all its properties in future.
Stayed 28 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Awful.............. noisy and unclean. Expensive. Check in almost impossible
Stayed 1 night in Jul 2019

8/10 Good

HH

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2019

4/10 Poor

Stephen, Western Australia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly enough. The place is quite quiet if you're looking for that. It is an hours drive from airport, so, for us arriving at midnight, it was too far... We were very disappointed in the room. It smelled so terribly like mould that we ended up checking out early after two nights, instead of 4. Even when we left, the clothes we wore in that room smelled. Unfortunate! Wouldn't go back.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place, well worth commuting, walking or biking from Ubud town absolutely! Made's banana flour café next door is excellent!!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Old school, Quiet and peaceful Room not to my expectations Food same choices every day
Stayed 5 nights in Dec 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with very kind staff
Thank you for such a wonderful stay Mangosteen! The staff are all so lovely and accommodating. The breakfast and daily supper that they serve is very good. Would recommend!
Stayed 2 nights in Dec 2018

10/10 Excellent

Greg, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect stay. The pool is really nice. Hotel is in a quiet area of Ubud and staff are super ncie!
Stayed 1 night in Nov 2018

10/10 Excellent

Peter, Geelong Australia

Liked: Staff & service, property conditions & facilities
Excellent hotel but noise from other guest can keep you awake at night.
Stayed 17 nights in Oct 2018

8/10 Good

Alexia, Dallas, Texas

Liked: Staff & service, property conditions & facilities, room comfort
Mangosteen was lifesaver. After my other hotel cancelled my reservation one hour before checkin, I booked the Deluxe Twin Room for $31 for the night. The staff was kind and accommodating, they helped me with everything I needed and did so with such high spirits. I gave the room cleanliness a 3 bc the sheets were stained, although cleaned from the previous stay they were obviously still stained. Other than a few ants and one mosquito I have no complaints. I would def stay here again.
Stayed 1 night in Sep 2018

10/10 Excellent

Laura, Saskatchewan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were really happy with our stay at Mangosteen Ubud - it is a nice distance from downtown (too busy!), the staff were very friendly and accommodating, and they make breakfast for you every morning. The room was great, bed was very comfortable, good quality mattress and pillows. Nice balcony that overlooks the pool. Great value! Would stay again. :)
Stayed 2 nights in Sep 2018