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Turnhout City Hotel

4.0 star property
Family-friendly hotel with casino and 24-hour fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Turnhout City Hotel

Exterior
Premium bedding, free minibar items, in-room safe, desk
Exterior
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is S$161
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, 2 Single Beds

Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Premium Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 1
  • 1 King Bed

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About the area

Map
Stationstraat 5, Turnhout, 2300

What's nearby

  • Cultuurhuis de Warande - 5 min walk - 0.5 km
  • Castle of the Dukes of Brabant - 8 min walk - 0.8 km
  • Taxandria Museum - 10 min walk - 0.9 km
  • Architect Jozef Schellekens's House - 5 min drive - 5.1 km
  • Bobbejaanland - 19 min drive - 18.7 km

Getting around

  • Turnhout Station - 1 min walk
  • Eindhoven (EIN) - 40 min drive

Restaurants

  • ‪Barzoen - ‬6 min walk
  • ‪Q-Taro - ‬1 min walk
  • ‪Henri's Food & espresso bar - ‬6 min walk
  • ‪Cafe Victorie - ‬2 min walk
  • ‪Biljartpalace - Merodecenter - ‬3 min walk

About this property

Turnhout City Hotel

Upscale family-friendly hotel in the city centre
A casino, a terrace and a shopping centre on-site are just a few of the amenities provided at Turnhout City Hotel. For those looking to try their luck, this hotel boasts a casino VIP room, a casino gaming table and a slot machine. Enjoy the 24-hour gym, as well as activities such as horse riding. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Other perks include:
  • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), a banquet hall and a billiards/pool table
  • Meeting rooms, free newspapers and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Turnhout City Hotel feature comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

Croatian, Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered parking on site (EUR 14.50 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: EUR 2.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.50 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Uncovered self-parking fee: EUR 14.50 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Best Western Plus Turnhout City
Best Western Plus Turnhout City Hotel
Best Western Turnhout City Hotel
Hotel Best Western Turnhout City
Turnhout City Hotel Best Western
Best Western Turnhout
Turnhout Best Western
Turnhout City Hotel Hotel
Turnhout City Hotel Turnhout
Turnhout City Hotel Hotel Turnhout
Best Western Plus Turnhout City Hotel

Frequently asked questions

Is Turnhout City Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Turnhout City Hotel?

As of 22 Nov,2024, prices found for a 1-night stay for 2 adults at Turnhout City Hotel on 29 Nov,2024 start from S$160.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Turnhout City Hotel?

Self-parking is available for EUR 14.50 per day.

What time is check-in at Turnhout City Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Turnhout City Hotel?

Checkout is at 10 AM.

Does Turnhout City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is Turnhout City Hotel located?

This family-friendly Turnhout hotel is located in the historical district, within a 10-minute walk of Cultuurhuis de Warande, Taxandria Museum and Castle of the Dukes of Brabant. National Playing Card Museum and Beguinage Museum are also within 1 mile (2 km). Turnhout Station is only a 1-minute walk.

Turnhout City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 243 reviews" "
Rating 8 - Good. 99 out of 243 reviews" "
Rating 6 - Okay. 29 out of 243 reviews" "
Rating 4 - Poor. 6 out of 243 reviews" "
Rating 2 - Terrible. 2 out of 243 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff may have been the nicest and most helpful of any hotel I have ever stayed at in 40 years of travel.
Stayed 3 nights in Aug 2024

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unfortunately other guests who was staying at the hotel ruined our stay due to their late night behaviours - loud, drunk, disrespectful contact towards other guests as well as the hotel management.
Stayed 1 night in Jul 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Welcomed by a very friendly and helpful receptionist, comfortable and well equipped room, breakfast well beyond our expectation - we couldn't have wished for a better stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Donald

Stayed 1 night in May 2023

10/10 Excellent

Abdul Halil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful and the room is clean and well stocked
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was a train station at one time. The staff is absolutely wonderful.
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The staff there are very welcoming and super attentive to anything you might need. The rooms are clean, well appointed and nicely decorated. The location is great for exploring Turnhout and the area nearby. The buses all come and go from the train station which is next door. It is an easy walk to the Grote Market and all the attractions. The hotel is in the old train depot. It is a great conversion. The breakfast buffet was super. We were there for two days and they changed it up a bit each day. This is a very nice hotel. You will enjoy your stay!
Stayed 2 nights in Mar 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and very helpful. Room was clean.
Stayed 2 nights in Mar 2023

8/10 Good

jasdeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is generally nice, a little loud with the trains passing behind but not too bad. There are complimentary bottles of water and beer in your room which is a nice surprise! I was on the ground floor and heard some room door slamming but this couldn't be helped as its the only way to close the door behind you. Parking is limited about 15 spots and is public so is free from 6pm until 9am but you have to be quick. Otherwise there a paid car park about 2 or 3 minute walk further down the road.
Stayed 3 nights in Feb 2023

6/10 Okay

Graham

Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Disappointing
The pleasant staff were attentive and the only positive to this disappointing stay.
Stayed 2 nights in Aug 2022

8/10 Good

Noel

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming-helped us map a walking route of this charming city. Rooms very nicely stocked.
Stayed 1 night in May 2022

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijke personeel, centrale ligging, uitgebreid ontbijt
Stayed 1 night in Mar 2022

10/10 Excellent

Anniek

Stayed 1 night in Mar 2022

10/10 Excellent

Sascha

Stayed 1 night in Aug 2021

10/10 Excellent

Lynton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Best Western.
I have stayed all over the world in Best Western Hotels and this has to be the best! Not for the location or the size and plushness of the room, but for the service and friendliness of the staff. There was nothing they would not do to make our stay as pleasant as possible despite these COVID times. Room was comfortable, very clean and had everything we needed. Would not hesitate in recommending this hotel to anyone who wishes to stay in the area.
Stayed 1 night in Mar 2021

8/10 Good

walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel next to station and city centre
Very nice hotel near the train station and city centre. The receptionists and service personnel were always very helpful.
Stayed 2 nights in Oct 2020

8/10 Good

David, UK

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Interesting central location -converted railway station building. Complimentary items including wine in room. Parking available across the road for a fee.
Stayed 1 night in Sep 2020

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tour stop in Turnhout
Only got to stay one night to see a concert by The Gathering in the next town over, Vosselaar. Would have been nice to have spent more time in Turnhout and the Best Western would be the ideal base from which to explore the area. located right beside the train station and bus access in the centre of town. The hotel looks like it was once an industrial building related to the railway. one side is up against the tracks and the other an attractive street view. ground floor on the street side gets full windows and a walkout. second floor windows are the rounded top half you see in the pictures so are from your knees to the floor. I did not find the track side second floor noisy. due to construction on the bus area, there are more buses temporarily stopping in front of the hotel than is probably usual. I arrived early but was able to check in. reception was helpful to give local and bus info. Wifi very good, room and bathroom clean and very acceptable. room was stocked with free beverages including medium sized wine bottles.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky room, comfortable, furnishings a little bit old, fabulous breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in the town center. Free wine in the room.
Stayed 1 night in Sep 2019

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bus noise
The choice of breakfast things is good, the location next to the station does mean there is noise in the rooms facing the railway. However it is the noise of the buses which is the issue in the early morning and not the trains.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
My room downstairs had window that opens to the train platform and was 20 ft from the train track. No air conditioning. Only upstairs room have A/C. Carpet was dirty. Very basic amenities. Great if you want to be 5 minute from train but noisy and not private at all otherwise. Lack of A/C was very uncomfortable in late August during heat wave. Will avoid this location in the future.
Room window
Fan! No A/C
Basic shower
Stayed 1 night in Aug 2019