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Reviews of Reflections Tuncurry - Holiday Park

4 out of 5
Reflections Tuncurry - Holiday Park
32 Beach Street, Tuncurry, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 11 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Sep 2024
Response from Reflections Holidays on 13 Sept,2024
Thanks for the review John!So glad that you loved it here at Tuncurry

10/10 Excellent

JIAN HONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024
Response from Reflections Holidays on 22 Jul,2024
Thank you for the 5 out of 5 rating!

10/10 Excellent

Patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, professional and friendly. Good advice for dog park and club close by. Cabin was super clean and had everything we needed.
Stayed 2 nights in Jun 2024
Response from Reflections Holidays on 25 Jun,2024
Thank you for your great review Patricia. I shall let our staff at Tuncurry know of your kind words. we hope you can come back for a visit again soon.

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Deluxe cabins over priced for what you get
Stayed 4 nights in Jun 2024
Response from Reflections Holidays on 19 Jun,2024
Hi Mark, Thank you for the feedback. We hope you still enjoyed Tuncurry and all it has to offer.

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024
Response from Reflections Holidays on 17 Jun,2024
Thank you Howard!

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to relax and enjoy the natural beauty
Stayed 4 nights in May 2024
Response from Reflections Holidays on 30 May,2024
Thank you for taking the time to make a review Sue. We love to hear when our guest have a nice relaxing get away. We hope to see you again soon at Reflections Tuncurry.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Cottage was a little dated but had everything you needed. Park was kept in a neat order. Would definitely recommend this park.
Stayed 2 nights in May 2024
Response from Reflections Holidays on 27 May,2024
Thank you so much for your review and your feedback David. We appreciate your support and recommending us.

10/10 Excellent

William

Stayed 3 nights in May 2024
Response from Reflections Holidays on 17 Jun,2024
Thanks for the 5 star rating :-)

10/10 Excellent

Phylis

Travelled with partner
Liked: Cleanliness, staff & service
Taps in all areas need attention as they were all leaking badly. From the joints as well as dripping all night. Kitchen, shower and vanity unit all affected. Otherwise a lovely place to stay.
Stayed 3 nights in May 2024
Response from Reflections Holidays on 23 May,2024
Thanks for the feedback Phylis! We will be be sure to fix this up ASAP. Glad to hear you had a lovely stay. We hope you can come back and stay with us again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Reflections Holidays on 9 May,2024
Thanks for the 5 stars Robert!

8/10 Good

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No splash park for kids or bigger play ground
Stayed 3 nights in Apr 2024
Response from Reflections Holidays on 29 Apr,2024
Thanks for your feedback Leanne. We hope the kids had a great time and were able to explore the rockpool nearby. We hope to see you again soon.

10/10 Excellent

Natalie

Stayed 2 nights in Apr 2024
Response from Reflections Holidays on 23 May,2024
Thanks for the 5 star rating Natalie!

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2024
Response from Reflections Holidays on 29 Apr,2024
Thanks for the 5 stars Anthony

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
Stayed 3 nights in Mar 2024
Response from Reflections Holidays on 26 Mar,2024
Thank you Lyn for your 4 stars at Tuncurry Reflections. We hope to see you again soon!

10/10 Excellent

Mitchell

Stayed 2 nights in Mar 2024
Response from Reflections Holidays on 29 Apr,2024
Thank you Mitchell for the 5 stars

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great cabin, quiet park, excellent sleep
Stayed 2 nights in Mar 2024
Response from Reflections Holidays on 26 Mar,2024
Hi Danielle!We love to hear that you had an excellent sleep in one of our cabins. Thank you for your 5 stars.

6/10 Okay

Koon Wai

Stayed 3 nights in Jan 2024

8/10 Good

Sharon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful & fur babies welcomed with open arms
Stayed 7 nights in Nov 2023

6/10 Okay

Brianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
I love how the property is so close to everything! Walking distance to the rock pool, the beach, the big playground etc. Everyone was super friendly and even though we were the noisiest ones there with four kids (7 & under) we had no trouble! Only downfall is that there is next to nothing for kids to do. No pool. The playground needs a little update as well. But will revisit again because you make the most of it by walking along the break wall, going out for breakfast etc.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After two weeks of packing for house removals, we REALLY needed a few days to unwind. With a two minute walk for a jog along the (dog-friendly) Nine Mile Beach or to the Tuncurry Rock Pool for a swim, and the shops and Sports Club nearby, and a nice clean cabin - Reflections did the job perfectly.
Stayed 5 nights in Nov 2023

6/10 Okay

Yadranka

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed at number 4 villa. Musty smell overbearing. Furniture outdated. Not value for money. Freezer section full of ice so we couldn’t put our food in there. Had to buy ice and esky.
Stayed 3 nights in Oct 2023

6/10 Okay

Linda

My confirmation stated I had booked a cabin but on arrival was only an old caravan which was small and uncomfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, property conditions & facilities
Could not fault anything from price, communication and cleanliness
Stayed 2 nights in Jun 2022

6/10 Okay

George

Liked: Cleanliness
Stayed 2 nights in May 2022

6/10 Okay

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Close to the beach and rock pool. Not happy with the lack of working wifi.
Stayed 4 nights in Mar 2022

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed at this park before & enjoyed our stay , but this time our cabin was behind the office propery & near garbage bin & recycle pick up which was very noisy & very early in morning , I found that there were lots of dogs in the park which barked at all other dogs when they were walked morning & night. I would get a cabin further away from the office grounds, that would be a lot better for a restful holiday.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020

8/10 Good

Julie-Anne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2020

8/10 Good

Will, Sydney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cabin was clean with comfortable beds and a well equipped kitchenette. Living area on the snug side but quite within expectaitons for a holiday cabin. Just across the sand dunes to the beach. Parking next to the cabins was a bit tight to get into, so we just parkeding in the ample visitor parking a two minute walk away after unloading our luggage.
Stayed 1 night in Sep 2020

10/10 Excellent

Debbie, North Richmond NSW Australia

Liked: Cleanliness
Lovely park and very clean cabin. Great spot right on the beach.
Stayed 1 night in Sep 2020

6/10 Okay

paul

Liked: Staff & service
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
We liked that the location was close to the beach, netted pool, town with plenty of quality restaurants and shops. Easy access to the grocery store. Level walking everywhere. The cabin was different to the picture you sent. There was no where to sit in the tiny cabin except on wooden dining chairs to watch TV. The cooking equipment was limited. No wi fi in this tiny cabin. It needs maintenance done on the sliders. No ABC or SBS or Radio stations for music.
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Booked a deluxe cabin for my colleagues and provided a cabin that did not match the description with single beds and bunk beds. Told we had only paid the base rate and they had no deluxe available. No linen provided or room for vehicles.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Spot
Beautiful hospitality, very clean and comfortable. Shower pressure was amazing and hot!
Stayed 1 night in Nov 2019

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

margaret

Liked: Staff & service, property conditions & facilities, room comfort
good
I had a good time with my mother inlaw the beach and club was near us unit was ok but was a different unit advertised on internet
Stayed 3 nights in Sep 2019

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun long weekend away
We visited Tuncurry for five days and stayed here and it was great. It was close to everything and we found it very comfortable and also affordable. The staff were very friendly and the park had a great vibe.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to shops clubs hotels restaurants and beaches
Stayed 3 nights in Aug 2019

8/10 Good

Donald Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, spacious cabin.
Clean and comfortable - cabin accommodation provided enough space for extra guests. Close (short walk) to Bowling Club for bistro meals. Security at the gate a bit fussy having to enter a code in AND out. Wifi hopeless.
Stayed 2 nights in Aug 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here! Stay here!
The park is clean and very quiet. Hosts are lovely and very informative
Stayed 3 nights in Aug 2019
Response from Helen on 9 Aug,2019
Thank you Kelly for your 10/10. We are pleased you enjoyed your stay and our park. We look forward to seeing you on a return visit.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Nice central position to town . Rust/mould in shower , height of TV approx. 1 metre too high for comfy viewing . Basin / shower water not getting away , basin chrome plug filthy preventing drainage , pipe blockage in shower causing dirty matter to flow back on shower base . Very big health hazard .
Stayed 4 nights in Jul 2019
Response from Helen on 9 Aug,2019
We are so sorry you did not enjoy your recent stay with us and found the cabin not up to our normal standards. We will pass your comments onto our housekeeping team and rectify your issues as quick as possible.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach. Quiet and relaxing. Cabin was adequate for 2.
Stayed 4 nights in Jun 2019
Response from Helen on 23 Jun,2019
Thank you for your 5/5 in relation to your recent stay with us. We are pleased our cabin suited your needs and you were able to have a relaxing stay. We look forward to you staying with us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Front Office on 5 Jun,2019
Thank you for your 5/5 in relation to your recent stay with us.

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had trouble with sticking doors, bathroom door knob fell off, sliding screen door kept sticking, sliding glass door extremely hard to lock.
Stayed 5 nights in May 2019
Response from Front Office on 5 Jun,2019
Thank you for your comments in relation to your recent stay in one of our standard cabins. We apologise that you had some issues with the cabin and we have passed your comments onto our maintenance team who will address your noted issues.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS A SHORT WALK OUT THE BACK GATE TO A GREAT FOOD SHOP.
Stayed 4 nights in May 2019
Response from Helen on 23 May,2019
Thank you for your comments regarding your recent stay with us. The Rockpool Cafe is a great spot for a bite to eat or coffee.

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019
Response from Helen on 2 May,2019
Thank you for giving us a 5. We are pleased you enjoyed our park and your stay with us.

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019
Response from Helen on 25 Apr,2019
Thank you for giving us a 4. We are pleased you enjoyed your stay with us.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Our 1 night stay in the cabin was nice. It was what we had expected. The wifi Internet was poor but other than that, we would stay here again
Stayed 1 night in Feb 2019
Response from Helen on 27 Feb,2019
Thank you for your feedback in relation to your recent stay. Unfortunately the wifi is not the best but we are in the process of updating this facility for guests.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Easy cheap weekend
Average accomodation. Close to Rockpool and beach walks, as well as easy walk to shops.
Stayed 3 nights in Feb 2019
Response from Helen on 27 Feb,2019
Thank you for your comments in relation to your recent stay with us. We look forward to seeing you stay with us again soon.