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Nerea Tulum

4.0 star property
On beach with outdoor pool, near Soliman Bay

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Photo gallery for Nerea Tulum

Guests can enjoy a refreshing swim in the central pool surrounded by lush landscaping and outdoor spaces on the balconies.
Enjoy breathtaking ocean views from balconies and terraces at this coastal hotel.
Enjoy ocean views from the balcony with a comfortable bed and seating area.
Relax in a welcoming space with comfortable sofas, a reception desk, and a stunning chandelier.
Relax by the tranquil pool, surrounded by a wooden pier and ocean views.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • 24/7 front desk

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Deluxe Swim-Up King

Balcony

Deluxe Swim-Up King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Separate bedroom
  • 40.12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

1 bedroom, premium bedding, down duvets, pillow-top beds

Partial Ocean View King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Separate bedroom
  • 40.12 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Balcony view

Beachfront Lower King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Separate bedroom
  • 40.15 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

View from room

Pool View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Separate bedroom
  • 40.15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Rooftop Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 63.55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

1 bedroom, premium bedding, down duvets, pillow-top beds

Beachfront Upper King

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Separate bedroom
  • 40.15 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Rooftop

1 bedroom, premium bedding, down duvets, pillow-top beds

Beachfront Rooftop

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 63.55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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12 Jul - 13 Jul
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About the area

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Soliman Bay - 4 min drive - 2.2 km
  • Tulum Mayan Ruins - 11 min drive - 10.6 km
  • Xel-Há Park - 12 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬9 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪La Fiesta Mexicana - ‬9 min drive

About this property

Nerea Tulum

Upscale hotel near Soliman Bay
At Nerea Tulum, you can look forward to an adjacent golf course, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a deep-tissue massage, a body wrap and a facial at the on-site spa. Enjoy on-site activities, such as kayaking, snorkelling and surfing/body boarding. In addition to car hire on-site and a hot tub, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with a lazy river, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and a free beach club on-site
  • Express check-out, express check-in and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Nerea Tulum have comforts, such as free international calls and premium bedding, as well as thoughtful touches, such as furnished balconies and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 50-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 27-hole adjacent golf course
  • Beach yoga
  • Canoeing
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Hot tub
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 2021
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 5 and younger are not allowed at this property; all guests older than 5 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 288 per vehicle (return, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 6 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Nerea Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Nerea Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nerea Tulum?

Self-parking is free at this property.

What time is check-in at Nerea Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Nerea Tulum?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Does Nerea Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 288 per vehicle applies.

Where is Nerea Tulum located?

Located in Tulum, this beachfront hotel is next to a golf course and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 1 mile (2 km).

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Nerea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 121 reviews
Rating 8 - Good. 14 out of 121 reviews
Rating 6 - Okay. 2 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 6 out of 121 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Quiet and beautiful retreat, wonderful staff.
Stayed 5 nights in May 2025

10/10

Loved how quiet and secluded it was.
Stayed 4 nights in May 2025

8/10

Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
Stayed 2 nights in Jun 2025

10/10

Nestled north of Tulum, this hidden haven wraps you in stillness, where the whispers of the scenery dance with golden light. Each morning unfolds like a love letter, breathtaking views pouring through the windows, painting dreams across the sky. Private and soulfully cozy, it cradles you in nature’s gentle hush, as if the earth itself is exhaling peace.
Stayed 3 nights in Jun 2025

10/10

Great staff, friendly and attentive.
Stayed 4 nights in Mar 2025

10/10

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Stayed 4 nights in Feb 2025

10/10

Rooftop rooms are great. Plunge pool well worth it.
Stayed 4 nights in Feb 2025

10/10

Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.
Stayed 7 nights in Mar 2025

8/10

.
Stayed 6 nights in Apr 2025

10/10

Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!
Stayed 4 nights in Jan 2025

8/10

Nice property, not anything special. Pretty on the bay. Nice staff. Accommodating staff. I didn’t love it but did not hate it either. Was ok.
Stayed 2 nights in Feb 2025

10/10

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
Stayed 4 nights in Jan 2025

8/10

Great beautiful property but food was pretty bad and expensive for what was offered. We ended up eating out every day. Spa and massages where not good Jesus at the front desk and on whtsapp was super helpful !!!
Stayed 7 nights in Jan 2025

8/10

Amazing place!
Stayed 2 nights in May 2024

10/10

Thank you very much for the excellent stay and the upgrade to the nicer room. That was very generous! We have nothing bad to say about the Nerea. Everything was perfect. The food was great, and having the other 2 sister hotels nearby to eat (and use gym) was nice too. Thank you!
Stayed 3 nights in Dec 2024

10/10

Amazing views both day and night
Stayed 1 night in Aug 2024

10/10

Beautiful hotel, really nice breakfast
Stayed 3 nights in May 2023

10/10

5 stars is not enough for this beautiful oasis. The property is absolutely gorgeous with a boho tropical vibe. The food is fresh, flavorful and healthy. My room offered a private rooftop pool that overlooks the sea. However, my favorite part of this location was the fabulous staff. Thank you to everyone, especially Jesus, Oscar, Miguel, and Javier. I appreciate all of you for treating me like I was VIP and making my birthday so special.
Stayed 3 nights in Dec 2024

10/10

Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Stayed 4 nights in Feb 2024

10/10

Beautiful hotel with an exceptionally friendly and accommodating staff.
Stayed 7 nights in Mar 2023

8/10

Beautiful place
Stayed 3 nights in Jul 2023

10/10

Relaxing boutique hotel with friendly staff. Everyone was so attentive and made our vacation amazing. Isabell was amazing and informative.
Stayed 3 nights in Mar 2024

10/10

Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels
Stayed 3 nights in Nov 2023

10/10

We loved the boutique feel of the hotel and how intimate it felt. It was a great place to spend our first few days in Tulum
Stayed 3 nights in Jul 2023

10/10

The Nerea Hotel in Tulum offers a serene escape nestled amidst the beauty of the Riviera Maya. From the moment we arrived, Jesus and Isabel extended warm hospitality, ensuring our stay was nothing short of exceptional. We left feeling rejuvenated, already planning our return to this hidden gem in Tulum.
Stayed 4 nights in Apr 2024