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L´hotelito

3.0 star property
Hotel with free breakfast, near Tulum National Park

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January 2025

Photo gallery for L´hotelito

Interior detail
Balcony
In-room safe, iron/ironing board, free WiFi
Shower, free toiletries, towels
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Quadruple Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi

Comfort Quadruple Room, 2 Double Beds

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

In-room safe, iron/ironing board, free WiFi

Comfort Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

In-room safe, iron/ironing board, free WiFi

Comfort Triple Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room

In-room safe, iron/ironing board, free WiFi

Classic Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room

In-room safe, iron/ironing board, free WiFi

Classic Triple Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Exterior

Hotel El Capitan Tulum

Pool
Breakfast included
Parking included
Free WiFi
8.8 out of 10, Excellent, (17)
Hotel El Capitan Tulum
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About the area

Map
Av. Tulum entre Beta y Orion, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive - 2.2 km
  • Gran Cenote - 5 min drive - 4.7 km
  • Tulum Mayan Ruins - 7 min drive - 3.7 km
  • Las Palmas Public Beach - 13 min drive - 5.5 km
  • Playa Paraiso - 15 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Don Cafeto - ‬1 min walk
  • ‪La Guarida - ‬2 min walk
  • ‪Las Hijas de la Tostadas - ‬1 min walk
  • ‪Cetli - ‬2 min walk
  • ‪La Gloria de Don Pepe - ‬2 min walk

About this property

L´hotelito

Hotel near Tulum Mayan Ruins
Take advantage of free continental breakfast, a terrace and a coffee shop/cafe at L´hotelito. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden.
Additional perks include:
  • Bike hire, a round-trip airport shuttle (surcharge) and coworking spaces
  • A front desk safe, tour/ticket information and luggage storage
Room features
All guest rooms at L´hotelito have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available on weekdays 8:00 AM to 10:00 AM
  • A coffee shop/cafe

Restaurants on site

  • L Hotelito

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Alcohol is not permitted at this property

Property is also known as

L.Hotelito Hotel Tulum
L.Hotelito Hotel
L.Hotelito Tulum
L.Hotelito
L.Hotelito
L´hotelito Hotel
L´hotelito Tulum
Hotelito Boutique
L´hotelito Hotel Tulum

Frequently asked questions

Is L´hotelito pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total).

How much is parking at L´hotelito?

L´hotelito doesn't offer parking.

What time is check-in at L´hotelito?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at L´hotelito?

Checkout is at noon.

Does L´hotelito provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is L´hotelito located?

Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and 2.3 mi (3.7 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 miles (3 km).

L´hotelito Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 61 reviews" "
Rating 8 - Good. 22 out of 61 reviews" "
Rating 6 - Okay. 11 out of 61 reviews" "
Rating 4 - Poor. 7 out of 61 reviews" "
Rating 2 - Terrible. 6 out of 61 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

NAMENO1ONEMAN, MALAYSIA

Disliked: Property conditions & facilities, room comfort
This was a star pick on lonely planet guide but it was third world; no hot water, very poor condition of room, no facilities and bad finish of floor and walls. Only saving grace was a nice breakfast. Probably our worst stay in Mexico.
Stayed 1 night in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Contruction out front of hotel and very loud disco nearby that goes to 6 in the morning. Even with earplugs very noisy'
Stayed 3 nights in Nov 2018

2/10 Terrible

Flavian

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t even think about this one!
To quote Bette Davis, “What a dump.” Uncomfortable bed, faulty plumbing, no place to park (contrary to Hotels.com description). Not cheap either. Oh, and the street outside is torn up and will probably remain so for months if not years. Very sorry we stayed here.
Stayed 1 night in Nov 2018

8/10 Good

Evan

Liked: Cleanliness, staff & service, room comfort
Fine for a night before taking the bus or after
Was fine for a night. Nearby the bus station but not the Nicest area of Tulum. The first room AC didn’t work but the second did. Pretty basic rooms. Price seemed fair for The quality.
Stayed 1 night in Jun 2018

2/10 Terrible

Nicolas

Liked: Cleanliness
Disliked: Staff & service
Disappointing
They debited the payment twice from my account and do not reply to emails to fix the issue. The stay was okay but for the price paid not outstanding. Some people friendly but overall not particularly helpful
Stayed 3 nights in Feb 2018

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great value
We stayed 2 nights in late November 2017, low season so rate was excellent value for money. Centrally located on main avenue. Nice enough room with balcony (but bed a bit small) in tropical garden setting. Run by friendly Italian lady. Nice included breakfast (with yogurt & granola-rare in Mexico). Street parking could be found close by. Tulum is a party town so can get quite noisy (discos). Room provides earplugs!
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tom, Chicago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Be aware of night noise
My visit did not start well as the woman behind the desk was not very welcoming to say the least. Also she hardly spoke any English. The first night, music from the bar/night club started at about midnight and went all night. I went down to desk to complain and was given a pair of earplugs and was told I should have known there would be noise since it was in the heart of the city. Fortunately, I found a much nicer and quieter hotel. Not a good experience.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Questionable...!
Hôtel is not Bad, well located but very noisy and overpriced. Exchange rate in favor of owner... questionable !

6/10 Okay

Jonas, Sweden

Liked: Cleanliness
Disliked: Staff & service
Slightly old but clean, central location but noisy
Slightly old but clean, central location but noisy surroundings. During our 1 night stay a neighboring club played loud music until 6am! Good thing the hotel had free earplugs...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waist your time and money on this hotel
I didn't like this hotel or its owners. I paid for 2 nights and wanted to leave on the first day. The facilities are old and rusty. The room doesn't smell good and it's located in a very noisy area (there is a great bar in the corner but as great that it is, it's also noisy). After 2 nights I moved to a nicer hotel, and had a great time in tulum

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot if you just need a crash pad
Wifi was weak to non-existent in the room. Breakfast was just toast and jam. A/C in the room never got cold, just coolish. Old tube style TV with limited reception. Walls are paper thin that you can hear everything, like the local night club down the street bumping music until 2am. On the positive, located centrally in town. Super nice staff. And a cute central courtyard garden.

8/10 Good

Albert, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
A comfortable hotel.

6/10 Okay

Jes, Idaho

Has a fun tree house kind of feel to it.
The good: It had a nice atmosphere to it. There is a small eatery in frount, and a little walled garden area on the ground floor. The upstairs rooms felt like you were climbing in to a treehouse fort. Our room had AC, a queen bed and two twin beds in a loft above, and a small porch shared with the room next door. The bad: The AC didn't work very well but we got a nice cross breeze when we opened the windows and the porch door so wasn't too bad. The biggest issue with this place was the noise. The thatch roof had a cool tropical feel to it but we could here eveything in the room next door and there must have been a night club near by because the music blared all night long. Should have known something was amiss when we found earplugs in the bathroom. Not much sleep to be had here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum's little gem
Cute place on main road, restaurant in front- very convenient location. Room very clean and comfortable, love the hammock on the porch and wooden staircase. It's not fancy but clean, comfortable, with helpful staff.

2/10 Terrible

Templeton, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster! Map location is not correct.
This was a disaster! The Hotels.com site showed the location as being next to the ruins on the beach. However, the hotel was several kilometers from the beach. We finally found the hotel back in town. The only employee we could find did not understand a word of English and could not find our reservation. We had to go elsewhere and lost our deposit. This was our first failure in three years of using Hotels.com.

10/10 Excellent

MLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Claudia para todo!
Stayed 5 nights in May 2023

8/10 Good

Nayelli

Stayed 1 night in Mar 2023

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien, tomar en cuenta que hay mucho ruido en la zona por los bares alrededor
Stayed 1 night in Oct 2022

2/10 Terrible

Emilio, Cancún

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio pésimo el recepcionista grosero y me cobro en efectivo la habitación cuando ya me avían cargado a mi tarjeta por expedía este me cobro de más y luego me reembolsó lo que pague en la página de expedía Su mala postura y la falta de profesionalismo terrible experiencia toda la noche en el pasillo un grupo consumiendo bebidas se pusieron mal gritos palabras excedidas de todo no dejaron dormir y a la gente del hotel no les importo solo excusas una experiencia súper horrible tratándose de una persona adulta y discapacidad y no poder hacer nada para poder callar a estas personas que no dejaron descansar y el abuso del recepcionista y su mala actitud el no saber tener tanto y profesionalismo de tratar con los huéspedes es una falta de respeto y el echo que cobre de más cuando la página me cobro y luego me hizo pagar en efectivo la cantidad que marcaba el hotel que no es lo que pague y me reembolse luego nada más lo de que pague en la página es una burla y abuso
Stayed 2 nights in Nov 2020

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Bien no recuerdo el nombre del joven q muy amablemente nos dio un chech in rapidissimo . Las habitaciones fueron la 5 y 6 super relajadas confortables y muy poco ruido del exterior. Divinas ñara el descanso
Stayed 1 night in Oct 2020

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, room comfort
Hyttelignende Hotell.
Fin beliggenhet midt i byen. Men da endel støy fra Hovedgaten rett utenfor. Og siden det 2 etg. Hotellet har stråtak, ble det ekstra lytt. Spesielt fra Diskotek musikk,fra nabo bygget til etter kl 03 på natten. Ca 1/2 times sykletur til flott lang strand, og den flotte Maya ruin parken. Mange sykkel utleie, men ikke på Hotellet som set står oppført med.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt lille hotel
Autentisk lille intimt hotel, med fine værelser. Der blev serveret portionsanrettet morgenmad bestående af friske frugter, yougurt, juice, brød og kaffe. Hotellet havde fem cykler til rådighed, hvilket vi benyttede os af dagligt for at komme til stranden.
Stayed 4 nights in Feb 2019